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Developing Diverse Team

In: Business and Management

Submitted By palakpatwa
Words 10208
Pages 41
The current issue and full text archive of this journal is available at www.emeraldinsight.com/2046-9012.htm EJTD
36,4

Developing diverse teams to improve performance in the organizational setting

388

Katherine L. Yeager and Fredrick M. Nafukho

Received 2 February 2011
Revised 18 August 2011
Accepted 7 October 2011

Department of Educational Administration and Human Resource Development,
College of Education and Human Development, Texas A&M University,
College Station, Texas, USA
Abstract
Purpose – The use of teams in organizations given the current trend toward globalization, population changes, and an aging workforce, especially in high-income countries, makes the issue of diverse team building critical. The purpose of this paper is to explore the issue of team diversity and team performance through the examination of theory and empirical research. Specifically, the paper seeks to answer the question: “How might individuals with diverse characteristics such as culture, age, work experience, educational background, aptitude and values, become successful team members?”.
Design/methodology/approach – A review of theories that are pertinent to individual differences and team formation, including social identity theory, mental models, inter contact theory, social comparison theory, and chaos theory, was conducted. Team formation and diversity literature were reviewed to identify ways of developing diverse and effective teams.
Findings – It is a truism that working together in teams is a smart way of achieving organizational performance goals. This paper discusses the theories, research and practices that underlie the development of efficient and effective teams. It demonstrates that recognizing the underlying individual differences, mental models, and assumptions that team members bring to the organization can help build teams that...

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