Devry Engl 216 Complete Lourse-Latest 2015 December
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Devry ENGL 216 Complete Lourse-Latest 2015 December
(All Discussions All Homework And Complete Course Project)
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Question week 1
Technical Communication at Work (graded)
As you read Chapter 1, you will learn that communication skills are critical in the workplace and that technical writing is used in virtually every work environment.
For this discussion, locate a technical document from your workplace or from home or the Internet, preferably one that might be found in your career field. Note that Figure 1-1 (page 4) provides a list of technical communication examples.
Using the five goals and features of technical communication listed in the textbook (page 4), describe how the document addresses these characteristics. Then, discuss whether or not you feel the document is successful in its overall goal. Provide examples from the document to illustrate.
If possible, share the document by posting a link or a PDF of the sample used.
Audience Culture and Analysis (graded)
As our text states, “one cardinal rule governs all on-the-job writing: Write for your reader, not for yourself” (page 41). This requires a solid audience analysis. As part of this analysis, you must also consider the audience's cultural background, particularly in light of today's global society.
For this discussion
1. discuss some general reader characteristics and methods for analyzing the readers of various technical and workplace documents; and
2. describe additional considerations you need to make when dealing with a global audience or an audience from a culture different than your own. Feel free to choose a specific country or culture to analyze for this part of your response.
week 2 Correspondence and Reader Perspective (graded)
Most of us have received a business letter, a memo, or an e-mail before. Although these documents may not seem like traditional forms of technical communication, they actually possess or should possess many of the same qualities as a standard technical document. They should be clear, concise, and written with a specific audience and purpose in mind. For this discussion
1. explain why the ABC format described in the text reading is beneficial for writing all correspondence; and
2. discuss several ways to incorporate the “You” attitude in your writing. Why is this important?
Document Design and Organization (graded)
Our text states that document design plays a major role in how readers understand and perceive information. In fact, the way a document is designed or presented creates a subliminal effect, a first impression of sorts, which readers often use to judge the overall value of the document. Sound a little like psychology? Well, it is!
For this discussion, review the elements of document design covered in Chapter 5, and then choose two or three elements—color, consistency, grids, white space, the use of lists, parallelism, fonts, and so on—that you feel are the most important. Explain why you feel these elements are critical for helping create a good first impression.
Processes and Instructions (graded)
As our text indicates, there are several differences between process explanations and instructions. For this discussion
1. describe the differences between the two types of documents;
2. discuss when you would use one or the other; and
3. provide an example of one or both, either by explanation or a sample via a link or attached pdf file.
Research and Ethics (graded)
As our text explains, conducting research for workplace situations is a little different than doing research for academic writing (see Figure 9-1). For this discussion, consider the topic you have chosen for your Course Project and
1. describe the topic and explain the different types of sources you plan to review. In addition to literature reviews, are you considering conducting primary research for your project? If so, please describe. If not, describe what type of primary research could be used. Be sure to review the discussion of primary research in the textbook; and
2. discuss any ethical or legal issues you might have to consider. Refer back to Chapter 1 for a review of these topics.
week 4 Informal and Formal Reports (graded)
As our text explains, writing reports, especially informal reports, is a very common task in most workplaces today.
For this discussion, compare and contrast the format and uses of formal and informal reports. Describe an example of either a formal or informal report that you have used or perhaps even written in the workplace, or locate a report via an Internet search. Did the document follow the guidelines suggested in the text (Chapters 10 and 11)? Explain how or how not.
Proposals and Persuasive Writing (graded)
As stated in the text, “Proposals are crucial to most organizations—indeed, many companies rely on them for their very survival” (p. 399). For this discussion
1. compare and contrast solicited and unsolicited proposals. Which do you think is harder to write? Why?; and
2. given your academic major and/or your chosen career field, describe a situation where you would write an unsolicited proposal to either an internal or external audience. What strategies would you use to gain the reader’s attention? Be sure to consider any legal or ethical issues for this proposal.
week 5 Graphics and Illustrations (graded)
Even in technical documents a picture can equal a thousand words.
You can create illustrations, such as graphs, charts, diagrams, schematics, and images using a variety of software applications, such as Microsoft Visio, PowerPoint or Excel, and Adobe PhotoShop or Illustrator. For this discussion
1. using your text (Chapter 13) and documents that you have reviewed or used previously, what suggestions do you have for writers in regard to illustrations; and
2. what types of illustrations or graphics are you planning to use for your Course Project? How do you think they will benefit your readers’ understanding?
Feel free to provide any examples that you may have.
Drafting and Elements of Style (graded)
Let's carefully examine the theory and practice of successfully drafting a lengthy document, such as a formal report or proposal.
For this discussion, begin by reviewing the section in Chapter 2: Writing Initial Drafts (page 51). I also recommend exploring the Interactive Parallelism tutorial in the refresher port at THE|HUB.
Based on the reading, the tutorial, and your experience, what are the best next steps after completing a comprehensive outline for a document? How do you get started with a draft? How do you personally overcome the challenges of writer’s block?
Writing for the Web (graded)
As we all know, the amount of information on the Internet is growing exponentially. Consequently, the need for creating or converting information into web-friendly formats is growing rapidly, as well. Technical communicators now often write content for websites, update a corporate blog or wiki, or manage a company’s social media presence on the Web.
For this discussion
1. describe the major differences in writing content for the Web versus writing for print; and
2. discuss the importance of web page design and interface. What elements do you feel make a website visually appealing or not?
Feel free to share a website you like or don’t like and explain your reasoning.
We often think of writing as a solitary task. However, as our text states, collaboration with coworkers and with subject matter experts (SMEs) actually rank as two of the most important skills for technical writers in the workplace. So, let’s discuss some ways to increase the efficiency and effectiveness of collaborative writing. For this discussion
1. explain the benefits derived from collaborating with others; and
2. discuss some of the common pitfalls when working collaboratively. How might you overcome these challenges? Please share any personal experiences you have had with working in a group or on a team.
Team A b and c Peer Review (graded, team only)
First, please check the announcement area to find out which team you'll be working with. Then, use the drop-down menu to navigate to your team's Discussion area. In this Discussion area, you will need to do the following.
• Please post your rough draft as an attachment by Wednesday.
• Post two peer reviews for two of your teammates by Sunday or no later than the date your professor has announced. Important: Use the peer review form located in Doc Sharing, and post your feedback as an attachment.
For example, If there are five people on your team, there should be five drafts posted by the instructed due date. The first person to post a draft should do a peer review for the second and third people to post their drafts, and so on, with the last person to post looping around to do peer reviews for number one and two.
Meeting the deadlines is important! If, for some reason, a team member is late in posting a draft, you do not need to wait for him or her before proceeding with the peer-review process. If someone is late posting a draft, he or she should know that the opportunity to participate may be missed. Participating in the peer-review process counts as part of your discussion grade for this week. Discussion grades will be reduced if these deadlines are not met.
week 7 Presentations (graded)
Presentations in the workplace include everything from casual conversations in front of a few colleagues to making sales pitches to customers to giving speeches to large audiences. Further, as more and more organizations conduct business in multiple locations and globally, the use of webinars and other distance presentation tools is growing substantially.
You will be creating a narrated PowerPoint show to present your Course Project. For this discussion
1. describe how you plan to organize your presentation for both your narration and your PowerPoint show. What information will you include? What will you leave out; and
2. discuss what you think are the most critical speaker characteristics for either live presentations or for web-based presentations.
Revising and Proofreading (graded)
In this exploration of the final two stages of the writing process, we examine the value and mechanics of revising and proofreading our documents. A review of Chapter 2: Revising Drafts (page 52–54) and Chapter 17 on style is a good place to begin. For this discussion
1. contrast the differences between revising and proofreading. Which is harder for you?; and
2. share the strategies you have learned in this class and in other classes that work well in both of these stages.
homework week 1
Complete and submit Assignment #9 on page 656: Editing Sample Memo. The assignment must be completed individually. In addition to the guidelines covered in Chapter 17, consider the information addressed in Chapters 1 and 2 on formatting elements to complete your revision. Please review the Grading Rubric in Doc Sharing.
Submit your assignment to the Dropbox located on the silver tab at the top of this page. For instructions on how to use the Dropbox, read thesestep-by-step instructions or watch this Tutorial Dropbox Tutorial.
See the Syllabus section "Due Dates for Assignments & Exams" for due date information.
week 2 Homework
Complete and submit Assignment #7, page 178: Explanation of Project Delay. Refer to the format and sample in the chapter for style and content guidelines.
See the Syllabus section "Due Dates for Assignments & Exams" for due date information. Please note that there are two Dropboxes for Week 2. Submit your assignment to the Dropbox located on the silver tab at the top of this page. For instructions on how to use the Dropbox, read thesestep-by-step instructions or watch this Tutorial Dropbox Tutorial.
Submit Assignment #9 on page 238: Writing Simple Instructions. Use the ABC format described in the text to complete this assignment. This should be written in correct memo format and there must be at least 12 steps involved. Use Model 8-2 on page 241 as an example.
See the Syllabus section "Due Dates for Assignments & Exams" for due date information. Submit your preliminary outline and sources to the Course Project Dropbox located on the silver tab at the top of this page. For instructions on how to use the Dropbox, read these step-by-step instructions or watch this TutorialDropbox Tutorial.
Complete and submit Assignment #6 on page 328: M-Global Context: Memo Report. Refer to Model 10-1 on page 330 and Model 11-5 on page 384 for examples. Please review the Grading Rubric in Doc Sharing.
See the Syllabus section "Due Dates for Assignments & Exams" for due date information. Submit your assignment to the Dropbox located on the silver tab at the top of this page. For instructions on how to use the Dropbox, read these step-by-step instructions or watch this Tutorial Dropbox Tutorial.
Course Project: Formal Recommendation Report or Proposal
Objectives| Guidelines| Milestones| Grading Rubrics
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Given information on a technology or business-related issue presented in a case study, evaluate and integrate outside research to create a well-organized and documented formal analytical report or proposal using at least six sources, including books, articles, interviews with subject matter experts, and websites or databases, and prepare a set of presentation slides to accompany the proposal.
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Beginning in Week 2, you will work through the weekly research stages and writing process toward the creation of an 8- to 10-page Formal Recommendation Report or Proposal and accompanying PowerPoint show, either narrated or for use during an onsite presentation of your final report.
Topic: Topic suggestions are provided in Doc Sharing; however, if there is a topic you’d like to use that is not on the list, please contact your instructor for approval. Please note that the topic must be appropriate for either a recommendation or proposal report. Review Chapters 11 and 12 in the text for a description of these reports.
Audience: The audience for this report is an industry decision maker, such as your supervisor or CEO, or a public policymaker, such as a politician or bureaucrat, who could act upon your recommendations or proposal. You will identify this decision maker in the Course Project topic proposal that you will submit in Week 2.
Research: Six academic and/or professional research sources are required. Your research must consist of a variety of electronic sources (websites, databases, media) and traditional sources (books, journals, magazines). All sources must be cited using the American Psychological Association (APA) documentation system.
Final Report/Proposal Details
As noted above, the final product will consist of an 8- to 10-page report or proposal on a technical or business topic from the approved list in Doc Sharing or your own topic with approval from your instructor. The final document includes the following.
• Title page (one page)
• Cover letter (one page, one or two paragraphs, single spaced)
• Table of contents including list of illustrations (one page)
• Executive summary (one page, two or three paragraphs, single spaced)
• Body of report or proposal using the following required sections.
• Discussion sections
• Conclusions and Recommendations
• Six research sources provided on APA formatted References page (one page). All references included on the Reference page must be cited in-text.
• Technical Illustration or visual such as a chart, graph, or image that you have created or have located via academic research. This should be incorporate within the main body of the report and be mentioned in-text.
• Formatting Elements(discussed in Chapter 5 in the textbook).
• Single spacing (or 1.15), double spacing between sections and/or paragraphs
• 12-point font size for main body of writing
• Arial, Calibri, Cambria, or Times New Roman font type
• Use of headings and subheadings when appropriate
• Paragraph length of approximately five to seven sentences
• Standard 1” margins
• Ragged right justification
Note: Sample formal reports are found in the textbook on pages 334, 388, and 431. There are some formatting and heading variations depending on the type of report but all include the required sections.
Multimedia PowerPoint Presentation Details
You will present your report in a multimedia technical briefing in Week 7 using a narrated PowerPoint slide show. The instructions for creating this project can be found in Doc Sharing. The file is labeled Creating Audio Recording in Powerpoint.docx. Details include
• eight to 10 slides, including
• introduction slide with the report title and your name;
• two to three slides per each main point of report;
• a memorable conclusion slide;
• use of full sentence, meaningful headings, and short words or phrases within the body of the slides;
• a minimum of two meaningful visuals;
• use of a business-appropriate design template; and
• 5–7 minutes of narration.
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Please see the chart below for the topics, deadlines, and deliverables. Under the chart, you will see details for each week's assignments.
As you will see, there is much work to be done. We will, however, be walking through each stage together. Keep up each week, and you will have no problems succeeding. You will definitely want to feature your formal report in your professional portfolio to show to employers.
Lastly, don't forget about your other assignments unrelated to this Course Project.
NOTE: Because the course requires other assignments, working ahead on your Course Project is an excellent idea. Doing so will free you up when there are longer weekly assignments.
Week TCOs Topics Deliverables
1 1, 4 Final formal report begins in Week 2 None
2 1, 3 Topic proposal including audience, purpose, and tentative thesis. Submit the following to the Dropbox by 11:59 p.m. (MT) Sunday:
• Topic Proposal
3 2, 6 Annotated references page with six credible sources in APA format. Submit the following to the Dropbox by 11:59 p.m. (MT) Sunday:
• Annotated references
• Minimum of six sources written in APA format
4 4, 6 Outline, in-text citations, References page Submit the following to the Dropbox by 11:59 p.m. (MT) Sunday:
• Outline using required outline template found in Doc Sharing
5 1, 6 Formal report first draft (includes technical illustration, in-text citations, and a References page), originality report. Submit the following to the Dropbox by 11:59 p.m. (MT) Sunday:
• First draft of final formal report including technical illustration, in-text references, and a References page
6 7, 8 Cover letter and executive summary, peer reviews Submit the following to the Dropbox by 11:59 p.m. (MT) Sunday:
• Cover letter and executive summary (it should also be included in your final report)
Submit the first draft of your formal report to the Peer Review discussion topic for peer review by 11:59 p.m. (MT) Wednesday. Your grade for your peer review is given in your discussion grade this week.
Submit the two peer reviews you did for your classmates to the Peer Review discussion topic by 11:59 p.m. (MT) Sunday.
7 5,6 Final formal report, multimedia technical briefing Submit the following to the Dropbox by 11:59 p.m. (MT) Sunday:
• Formal report
8 All Final Exam No Course Project items due
Weekly Course Project Deliverables
Week 2: Course Project Launch and Topic Proposal
This week, you will choose a technological or business topic that you would like to investigate for your Course Project. It could be related to your current job, future career, or your Senior Project. However, the topic must be one that fits the parameters of a recommendation report or proposal and addresses a business audience, such as a company executive or decision maker. Make sure to select a topic that will interest you throughout the course. Topic suggestions are located in Doc Sharing. If there is a topic you’d like to use that is not on the list, please contact your instructor for approval.
Unless you are using a real-world issue from your own workplace to develop for this project, you will need to create a few details to help frame the direction for your project. To this end, your topic proposal should include the following.
Title: What is your preliminary title for the report?
Audience: Who will be reading your report or proposal? Is this solicited or unsolicited? In other words, have you been asked to investigate this topic or are you making a suggestion to someone who has not directly asked for it? Are there secondary audiences for the report?
Purpose: What is the overall goal of the report or proposal? What is your objective?
Thesis statement: State the main points you intend to use to develop your argument. Be sure to include at least three main points. See the thesis writing section in the lecture this week.
Submit your thesis to the Dropbox by 11:59 p.m. Sunday for instructor feedback.
Week 3:Annotated References List
This week, you will create an annotated References page, including six sources for your report. Include a minimum of three traditional sources (books, newspapers, magazines, journals, and databases, such as EBSCOhost). Electronic sources (credible websites, etc.) are acceptable for the remainder. Your Annotated References list should include the following.
Correct APA format: All six references must be listed in correct APA format. Make sure to view the APA Guide for Citing Sources tutorial located at the bottom of the Syllabus. There are also several links to APA citation sites provided in the Webliography.
Credible sources: All references, whether they are traditional or electronic, should be from credible sources written by identifiable experts or professionals in the field.
Well-written annotations: Three of the six references must be annotated in a meaningful manner. In other words, provide a short (100-word) description of the article and indicate how it applies to your topic. The annotations must be written in your own words. Note that all references incl