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Dhcp Troubleshooting

In: Computers and Technology

Submitted By AshleyFries101
Words 311
Pages 2
Ashley Petry
NT1330
Wednesday Evening
Unit 2. Assignment 1.

DHCP Troubleshooting

Dear Junior Administrator,
I would start by rechecking your initial configurations to make sure the setting were saved. Once that is done, check to see if the workstations have picked up a new lease or not. If that doesn’t resolve the issue, did you check to make sure the server is up and operational? Have any Error messages or pop up’s appear with any type of warning, if so what did it say? Once the server has been checked, if it is working properly we will check these three common problems; 1. “The client might be configured to use an IP address not provided by the server. 2. The server sends a negative response back to the client, and the client displays an error message or popup indicating that a DHCP server could not be found. 3. The server leases the client an address but the client appears to have other network configuration–based problems, such as the inability to register or resolve DNS or NetBIOS names, or to perceive computers beyond its same subnet.”(Troubleshooting DHCP)
On the chance that the DHCP server is off I would like you to follow these steps to try to restart the DHCP server. 1. “Start Windows Server, and log on under an account with Administrator rights. 2. At the command prompt, type net start dhcpserver , and then press ENTER.
As a helpful tool Use Event Viewer in Administrative Tools to find the possible source of problems with DHCP services.”(Troubleshooting DHCP) I hope some of this works either way please keep me posted so I may further assist should you need it.

Thank you,
Ashley Petry
IT Administrator

Citation Page
Troubleshooting DHCP Servers. (n.d.). Troubleshooting DHCP Servers. Retrieved July 1, 2014, from http://technet.microsoft.com/en-us/library/cc958946.aspx

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