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Diffrences Soft and Hard

In: People

Submitted By hogwarts888
Words 572
Pages 3
1. Definition of soft and hard

2. Soft will regarded the employee as a company asset so then the policy of the company will follow their human resource management policy. creative based industry is the example for this kind of company (Google, FaceBook)
- Strong and regular two-way communication
- Competitive pay structure, with suitable performance-related rewards (e.g. profit share, share options)
- Employees are empowered and encouraged to seek delegation and take responsibility
- Appraisal systems focused on identifying and addressing training and other employee development needs
- Flatter organisational structures
- Suits democratic leadership style

3. Hard HRM treats employees simply as a resource of the business (like machinery & buildings) thus company will try to reduce the cost as much as they can in order to maximize their profit, the manufacturing based industries will definitely represent this kind of company (Toyota, JLR)
Hard HRM Key features
- Minimal communication, from the top down
- Pay – enough to recruit and retain enough staff (e.g. minimum wage)
- Little empowerment or delegation
- Appraisal systems focused on making judgements (good and bad) about staff
- Taller organisational structures
- Suits autocratic leadership style

4. Is there any company that really implemented the soft and hard HRM as a black and white. Or the soft and hard is basically only implemented as a spectrum

5. Soft HRM policy however will encourage the employee to establish “worker’s union” which can lead to strike whenever their member interest is aggrieved

6. Public sector however their output is service. which is suppose to be treated as creative industry (soft HRM) but public sector budget is stricly regulated and supervised by the government (which is more likely to be suitable as hard HRM).

7. Which is best? Soft or Hard HRM?

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