...Human Resource Management Assignment 3 Report to Board of Directors Subject: Pay, Appraisal, Discipline, Grievance and Personnel records Job Descriptions and Pay Findings | |Softworks |Barnsley MBC (Comparator) | |Job Description |No Formal job descriptions |Formal agreed job descriptions for every post in| | |Staff undertake duties where they are required |the organisation detailing duties of post | | | |Staff work to JD but are sometimes given the | | | |opportunity to undertake further tasks | |Pay |Pay set by Dept managers |Pay set at national scales | | |Pay is awarded to more valued members of staff |Pay agreed with trade unions | | |whom the organisation wishes to stay. |Increments set within scales to reward | | | |experience....
Words: 3913 - Pages: 16
...WISDOM ANYADI - GODWIN DOGBE - QUESTION: IN WHAT WAY DOES DISCIPLINE RELATE TO GRIEVANCES? ANSWER: In any organization, both the employer and the employee have mutual expectations. When an employee’s expectations are not fulfilled, he will have a grudge against the employer because of the disagreement or dissatisfaction it causes. Similarly, when an employer’s expectations about an employee are not fulfilled, the employer will have a grudge against such employee. It may be a problem of indiscipline. According to Dessler (2001), discipline is a procedure that corrects or punishes a subordinate because an error or procedures has been violated. Meanwhile Rue & Byars (1996) states that discipline should be viewed as a condition within an organization whereby employees know what is expected of them in terms of the organisation’s rules, standards and policies and what the consequences are of infractions. Discipline should never be used as a show of authority or power on the supervisor’s part. A formal discipline procedure usually begins with an oral warning and progresses through a series of activities. As Rue and Byars point out (1996, p.424), preventive discipline from progressing beyond the oral warning stage is obviously advantageous to both the employee and management. In general, discipline should be restricted to the issuing of...
Words: 3642 - Pages: 15
...workplace mediation – A poll of business Ref: 08/11 2011 Matt Williams and Acas Research and Evaluation Section TABLE OF CONTENTS EXECUTIVE SUMMARY .................................................................................. 3 1. BACKGROUND AND METHODOLOGY ....................................................... 5 1.1 Background...................................................................................... 5 1.2 Methodology .................................................................................... 6 2. GRIEVANCE AND DISCIPLINARY PROCEDURES AND THE IMPACT OF THE ACAS CODE ............................................................................................ 7 2.1 2.2 Acas Code and guidance .................................................................. 10 2.3 3. Formal grievance and disciplinary procedures........................................ 7 Handling grievance and disciplinary issues .......................................... 21 MEDIATION ......................................................................................... 24 3.1 3.2 Organisations that had used mediation...
Words: 9918 - Pages: 40
...consumers, and include a new wing room, a new Restaurant, Kitchen facilities, Conference facilities as well as a dedicated Gymnasium. They also provides services for Business houses as well as Government entities, with the provision of conference facilities available for Private functions, Party, Hire as required function at Pool Side. Other special places catered too especially for Birthday barbequing and Wedding ceremonies. This paper will present on the following aspects 1. The human Resource Structure, 2. The importance of having effective Personnel Management, 3. How it manages its Personnel. a) Recruitment b) Working Conditions c) Staff Training d) Workplace Communication e) Staff Discipline f) Problem solving (Grievances and Complaints) 1 .The Human Resource Structure The Hotel has a large group of employee who have specialty in different skills of their carrier, from Management thus to cleaning staff, which ensure that all area of the Hotel operation are catered for and to enable The Highlander Hotel is to receive a return on its investment, all staff need to be aware of the in important of performing their respective duties, with an attitude of being a part of a Total Team, which will also...
Words: 2564 - Pages: 11
...16th May 14 Word Count: 2700 08 Fall Table of Contents Introduction 3 Recruitment of Restaurant Head Chef 4 Induction Program 6 Discipline and Grievance Procedure 7 Successful Work Life Balance 9 Reward Scheme 10 Appendix A – 12 Selection process: 12 Appendix B – 13 Job Advertisement 13 Appendix C – 14 Induction Plan 14 Appendix D – 15 Discipline and Grievance Procedure 15 Discipline Procedure 15 Stage 1 – first warning 15 Stage 2 – final written warning 15 Stage 3 – Dismissal 16 Gross Misconduct. 16 Appeals 16 Grievance Procedure: 16 Dealing with grievances informally 16 Formal grievance 16 Grievance hearing 17 Appeal - 17 Introduction A sound, well structured recruitment program starts with proficiencies, cognizance, motivations and behaviours that reflect the requirements of the job. Selection and recruitment is a two way process in which the organisation and candidate both have decisions to make. As the owners preference is an emphasis on the need to provide high quality of service and “an employer of choice” it is pertinent to realise that adopting a strong recruitment procedure is paramount to recruiting the best candidate for the role (Ray French, 2010). As this will be a developing project, and will be formed by the reaction of its customers, employee qualities will have to reflect the needs of the hotel. (See appendix A for suggested recruitment plan). Recognising the importance of the local community as...
Words: 5016 - Pages: 21
...facilities, to determine the location of its facilities, the work to be performed, the methods and schedules of performances and equipment to be used. The union further acknowledged that the employer has the right to make, and alter from time to time, reasonable rule, regulations, and policies to be observed by employees. Such rules, regulations, and policies shall not be inconsistent with the provisions of this agreement. All changes in the posted rules and regulation and policies must be discussed with the union prior to being implemented. The Employer will provide the union with copies of all new policies and change to existing policies prior to implementation. The union acknowledges is that it is the exclusive function of the employer to discipline or discharge probationary employees, provided such action is not motivated solely by bad faith...
Words: 701 - Pages: 3
...In the workforce, there are two categories of how jobs are classified. There are jobs that are in the public sector, such as state and federal government jobs, and jobs that are in the private sector, which would be all other jobs not included in the public sector, such as working for a local organization or company that is not controlled by some form of government. Unlike other topics that have been covered throughout the course, most of the general population has a clear understanding distinguishing the difference between jobs that are in the public and private sector. However, something they may not know is that there is a difference between public sector labor relations and private sector labor relations. Most people believe that labor relations are the same in the public and private sector and that the title just changes based on whether it is a public sector job or a job that is found in the private sector. Having work experience in both the public sector, as well as the private sector, I am able to see the difference that exists with the labor relations process between the two. From my experience, the labor relations process in the public sector seems to gain more attention than the labor relations process in the private sector. However, there is a reason for this as public sector labor relations has an interesting history. In the beginning, public employees were required to lobby to their legislators for favorable employment for collective bargaining, an activity whereby...
Words: 1618 - Pages: 7
...Employee Development and Retention Stephen P. Czerniak University of Phoenix, Troy Learning Center HRM 565 Human Resources Management Instructor: Charles A. Zajac Group ID: TRGRAD26 Assignment Due: Workshop 5 October 3, 2006 Employee Development and Retention (1400 – 1750 words) Career Planning One believes that they are employed in a job and pursuing a career. Most employees do not pursue the concept much past that. Byars (2004) describes a job as a: “Group of positions that are identical with respect to their major or significant tasks and responsibilities and sufficiently alike to justify their being covered by a single analysis. One or many persons may be employed in the same job” (p. 440). The word “position” describes what most of think of when one uses the word “job” as a “collection of tasks and responsibilities constituting the total work assignment of a single employee. There are as many positions as there are employees in the organization” (Byars, 2004, p. 443). Some firms go so far as to use the phrase job description and position description to describe the job performed by an employee in a particular position. ***In this century, shouldn’t the employer more accurately describe the concept of “work” due to the internet, intranet and the ability to telecommunicate?*** Whether one is employed by the same firm or changes employers, one typically holds several positions during their career which is “a sequence of positions occupied by...
Words: 2033 - Pages: 9
...Week 1 Knowledge Check The material presented below is not meant to be a comprehensive list of all you need to know in the content area. Rather it is a starting point for building your knowledge and skills. Additional study materials are recommended in each area below to help you master the material. Personalized Study Guide Results: Score: 15 / 15 Concepts | Mastery | Questions | Employment at Will | 100% | * 1 * 2 * 15 | Major employment laws | 100% | * 3 * 4 * 5 | Fundamental Features of the U.S. Industrial Relations System (Six Factors) | 100% | * 6 * 7 * 8 | Three General Types of Third-Party Involvement in a Bargaining Impasse | 100% | * 9 * 10 * 11 | Forms of Nonunion Grievance Procedures | 100% | * 12 * 13 * 14 | Concept: Employment at Will Mastery : | 100% | Questions : | * 1 * 2 * 15 | Materials on the concept: * Employment at Will ------------------------------------------------- Top of Form 1. According to _____, an employee may not be fired because he or she refuses to commit an illegal act, such as perjury or price fixing. * A. public policy exception * B. social learning theory * C. retaliatory discharge * D. lifestyle discriminate Bottom of Form Correct : Public policy exception protects the employee from being terminated for not committing illegal acts under the direction of management or other employees. State courts developed this policy as one of three...
Words: 1994 - Pages: 8
...Problems with employees may arise from time to time in even the best-run business so discipline consideration should be enforced and punishment should be given to those who are perceived to have broken them (Edward, 2000:319).The statutory legislation to perform a rules for employees to maintain the order of the at their workplace, so the employee is bounded to obey the discipline imposed at his workplace, thus being created a specific subordination between the employer and his employees (Vieriu,2009). Every company must establish a discipline procedure because it can produce a controlled performance between employer and employee as a guidance of their own talent and resources (Torrington, Hall, and Taylor, 2002, p.528). ACAS disciplinary procedure is the one rule that help and encourage all workers to achieve and maintain standards of conduct, attendance and job performance to ensure consistent and fair treatment between employer and employees. Extract from (Disciplinary rules and procedures, 2004, para.60), a good disciplinary procedure should: * Be put in writing and tell employees what mistake they do. * Say to whom they apply and note them orally especially those difficult in langue problem. * All the issue will deal without undue delay and promptly. * All relevant information will be kept as confidential. * Explain to employees what disciplinary action might be taken and let them know about the authority disciplinary action decision will be act by...
Words: 2573 - Pages: 11
...1.1: Background of the Report An employee has may a grievance. For this reason develop Dissatisfaction in employees mind. Grievance is a part of industrial Relation, since we are student of EVMBA, and this part of EVMBA program, our industrial relation course teacher Mr. Md. Arifur Rahman assigned us to prepare are port on Grievance handling procedure in a RMG sector of Bangladesh as related topic industrial relation course. We have selected our report topic as “Employee Grievance in the workplace and its remedies: A study on RMG sector of Bangladesh”. We have made a survey for required information in RMG Sector in Bangladesh in net. We have prepared our report on November 28, 2013 which will be submitted by November 29, 2013. 1.2: Objective of the Study We have prepared this report based on two purposes. Those are- 1) To develop our Knowledge in RMG sector of Bangladesh 2) And provide more Valuable Information gathered for who passionate employee to want to join in RMG sector. 1.2.1 Primary Objective: The report aims to provide information on suggest more valuable step follow grievance handling procedure effective of by the RMG sector through Management 1.3: Scope of the Study There is a certain boundary to cover this report. Our particular report only covers Training and Development in RMG sector. We mainly focus how to handling grievance procedure and what types of principles follow to Grievance handling procedures RMG sector. 1.4: Limitations of the...
Words: 2481 - Pages: 10
...BASICS OF HUMAN BEHAVIOR Perception: It is the organization, identification, and interpretation of sensory information in order to represent and understand the environment. All perception involves signals in the nervous system, which in turn result from physical or chemical stimulation of the sense organs. For example, vision involves light striking the retina of the eye, smell is mediated by odor molecules, and hearing involves pressure waves. Perception is not the passive receipt of these signals, but is shaped by learning, memory, expectation, and attention. Perception can be split into two processes. Firstly processing sensory input which transforms these low-level information to higher-level information (e.g., extracts shapes for object recognition). Secondly processing which is connected with person's concept and expectations (knowledge), and selective mechanisms (attention) that influence perception. Perception depends on complex functions of the nervous system, but subjectively seems mostly effortless because this processing happens outside conscious awareness. Behavior: It is the range of actions and mannerisms made by individuals, organisms, systems, or artificial entities in conjunction with themselves or their environment, which includes the other systems or organisms around as well as the (inanimate) physical environment. It is the response of the system or organism to various stimuli or inputs, whether internal or external, conscious or subconscious, overt or covert...
Words: 1836 - Pages: 8
...in the article, Robin Hood is surrounded by a myriad of problems that he has to find a solution to get out of. The problems/issues being faced by Robin Hood include 1. Concerns about the increasing size of his band of Merrymen and the resulting lack of resources, discipline, provisions and vigilance amongst them. 2. The growth in the strength of the Sherriff and better organization of his troops. Also the merchants now avoided the forest route to prevent being robbed by the Merrymen and this affected the finances of the band. 3. The uncertainty in his mind on whether or not to join the conspiracy of the barons to free King Richard and usurp the throne of the current Prince John. The problem that is most critical to determine the success/failure of Robin’s currently employed strategy is for sure the problem about the increasing size of his band of Merrymen. When Robin started his crusade against the Sherriff out of his personal grievances, he was in need of allies and hence sought and recruited men who had any similar grievances, deep sense of justice or just a willingness to serve. Initially, it turned out good as it seemed to increase the strength of his band. Robin focused his initial year to instil discipline and the willingness to live outside law, in the members of his band. However, even though he provisioned for the training and resources of his band, he apparently had no strategy for regulating the growth of his band; both in terms of quantity of new recruits and...
Words: 417 - Pages: 2
...components and the key players involved in Employment Relations that are seen in organizations today, as well as the importance of the integration of other key HRM practices and the management of the organisation as a whole. As well as examining the key HR functions I will also analyse the key models, theories and concepts that have a direct impact on HRM such as the Fombrun, Harvard and Warwick models that are seen to be used in many different organisations today. Employee Relations is a collective term in the Human Resources function that includes employee engagement within the workplace, values the employees’ rights to be part of trade unions. It also sets in stone in most organisations the employment legislation as well as managing grievance and disciplinary actions. Employment Relations is regarded as a relatively new term as it has previously was known as industrial relations conversely it does not have the same standards and equality as Employment Relations has in the Human Relations workplace. “In order to survive, industrial relations needs to change its focus to “employment relations”, examining not just institutions but how the employment relationship operates in practice” (Blyton and Turnbull, 1998, as cited in Edwards 1995) Blyton and Turnbull (2004) argue that within industrial relations literature there is oversimplified misconception regarding what it involves in the...
Words: 2386 - Pages: 10
...Requirements In Entre 7 Strategic Management Submitted By: Reyes, Jemima Tamayo, Janelle Taylo, Michael John Teñido, Lenard Turgano, Glerish Verosil, Richard Yabut, Katrina 19 November 2012 I. Statement of the Problem Mismanagement of the lieutenants with the recruitment and training of Merrymen members leading to the scarcity of resources, and incoherency of his goals from the band; this may result in the weakening of the band of Robin Hood that will give the Sheriff a chance to eliminate them. The revolt against the Sheriff had begun as a personal crusade. It erupted out of Robin’s conflict with the Sheriff and his administration. However, alone Robin Hood could do little. He therefore sought allies, men with grievances and deep sense of justice. Later he welcomed all who came, asking few questions and demanding only a willingness to serve. Strength, he believed, lay in numbers. Robin ruled the organization; he makes all the important decisions. He delegated specific tasks to his lieutenants. The increasing number of the band was a source of satisfaction for Robin, but also a source of concern. The fame of his merry men is spreading, and new recruits were pouring from all the corners of England. As the band grew in number the resources they have is not sufficient for all of them like food and shelter. The Sheriff was growing stronger and becoming better organized. He now had the money and the men and was beginning to harass the band, probing for its...
Words: 3050 - Pages: 13
