...CUSTOMER PERCEPTION OF THE IMPORTANCE OF VALUE ADDED SERVICES PROVIDER BY THE VARIOUS MOBILE PHONE OPERATORS IN THE CONTEXT OF BANGLADESH. by Faisal Rezwan ID: 0220227 An Internship Report Presented in Partial Fulfillment of the Requirements for the Degree Bachelor of Business Administration INDEPENDENT UNIVERSITY, BANGLADESH September, 2007 CUSTOMER PERCEPTION OF THE IMPORTANCE OF VALUE ADDED SERVICES PROVIDER BY THE VARIOUS MOBILE PHONE OPERATORS IN THE CONTEXT OF BANGLADESH. CUSTOMER PERCEPTION OF THE IMPORTANCE OF VALUE ADDED SERVICES PROVIDER BY THE VARIOUS MOBILE PHONE OPERATORS IN THE CONTEXT OF IN BANGLADESH. by Faisal Rezwan ID: 0220227 has been approved September, 2007 Mr. Rumman Hassan Lecturer School of business INDEPENDENT UNIVERSITY, BANGLADESH September 13, 2007 To Mr. Rumman Hassan Lecture, School of Business Independent University, Bangladesh Subject: Submission of Internship Report Dear Sir, It is a great pleasure for me to submit the report on “The customer perception of the importance of value added services provided by the various mobile phone operators in the context of Bangladesh.” I found this study to be useful and practical where the intent was to incorporate the Knowledge gathered throughout the period of my graduation. The intriguing part was the data collection period where I came to learn different type of Value Added Services. I tried to the maximum competence to meet all the dimensions required from this report...
Words: 13794 - Pages: 56
...|[pic] |Syllabus | | |College of Social Sciences | | |PSY/322 Version 2 | | |Consumer Psychology and Research | Copyright © 2010, 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course focuses on consumer behavior and marketing research. Topics include the cognitive processes underlying consumer choice, descriptive consumer characteristics, and environmental consumer behavior. This course emphasizes the implications of consumer behavior on domestic and global marketing communications. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different...
Words: 1533 - Pages: 7
...Christopher McCormick’s (2010), Constructing Danger: Emotions and the Mis/ Representations of Crime in the News, is a collection of news media excerpts that McCormick analyses in relation to archived police reports and statistics, victimization and self-report surveys, along with condensed versions of ‘professional’ lectures given at a conference about how the media reports crime. Before I elaborate on how McCormick structured his analyses throughout his book and its relevance to his critiques, I will begin by discussing his main arguments. From this, I am able expand on the pedagogical relevance of his work to my own feminist critiques regarding some problems I found in the organization of his book and his methodologies. I argue, that we also need to question where McCormick got his ‘facts’ to make comparisons and the implications that individual subjectivities have in the ‘knowledge(s)’ about crime and articulations of identity. McCormick argues that Constructing Danger is a pedagogical piece that encourages readers to think critically about the ways in which crime is represented in the news media. McCormick focuses on the use of emotion in the ideological and discursive production of crime in the news and the implications it has on how individuals, see, hear and read the news. McCormick suggests, that the news media is not free from ‘bias’, for the news represents crime in a way that simultaneously exorcises and triggers emotion, which in turn, effects the ways in which individuals...
Words: 1466 - Pages: 6
...Students’ Perceptions on Social Networking Sites Influence on Academic Performance Adam Mahamat Helou1, Zor Zairah Ab.Rahim2, and Oye,N. D3. Department of Information Systems Faculty of Computer Science and Information Systems Universiti Teknologi Malaysia Article Info Article history: Received May 12 , 2012 Accepted Jun 10th, 2012 Keyword: Social Network Sites Academic Performance Perception Face book th ABSTRACT This study attempts to obtain students’ perceptions on how social networking sites impact their academic performance. In this paper a survey was conducted by distributing 325 questionnaires to selected students from the Faculty of Computer Science and Information System, UTM Skudai campus students and 320 out of it was completed. The purpose was to obtain respondents’ opinion on the use of social networking sites and its influence on their academic performance. The study confirmed that most of the younger students are engage in the use of SNSs mainly for socializing activities rather than for academic purpose. However, most of the students do feel that the SNSs have more positive impact on their academic performance. From the analysis of respondents responses to the researchers questions as indicated in question 1 to 4 in table 5, the highest mean score is 2.97 which are responses to the question ―Addiction to social networking sites is problematic because it affects my academic performance’. Similarly the highest mean score is 3.64 which are responses to the question ―Through...
Words: 5521 - Pages: 23
...ATTITUDES TOWARDS MENTAL ILLNESS Abstract 2 There is a large amount of research evidence which suggests that social acceptance is associated with lower levels of depressive symptoms and a greater willingness to seek mental health support. The aim of this study was to gain a better understanding of the extent to which a group of adolescents perceived mental illness as being caused by physical and psychosocial causes and their degree of social acceptance. The participants involved in this study were eight boys and eight girls with a mean age of 14.06 (SD=0.92), who were randomly selected from select high schools in NSW. Participants were presented with a vignette and asked to indicate their level of agreeance with a number of closed ended questions. The results of this study found that adolescents showed less social acceptance of behaviour that was perceived to be related to mental illness. Furthermore, the more mental illness was perceived the greater chance it was attributed to a belief in psychosocial causes. ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! Kellie!Walker!11546766! ADOLESCENCES ATTITUDES TOWARDS MENTAL ILLNESS Adolescences Attitudes Towards Mental Illness 3 Abnormal behaviour has been attributed to psychosocial and physical causes throughout history, sometimes as separate entities, although in more recent times it has been considered a combination of biological, psychological, and social aetiology, such as in the Biopsychosocial model of health (Burton, Westen & Kowalski...
Words: 5228 - Pages: 21
...Madrid Mexico City Milan Montreal New Delhi Santiago Seoul Singapore Sydney Taipei Toronto Contents About the Author Preface v PART ONE ENVIRONMENTAL AND ORGANIZATIONAL CONTEXT Evidence-Based Consulting Practices 1 iv Organizational Behavior Case: Conceptual Model: Dream or Reality? 30 Chapter 2 Environmental Context: Globalization, Diversity, and Ethics 31 1 Learning Objectives 31 Globalization 31 Diversity in the Workplace 34 Chapter 1 Introduction to Organizational Behavior: An Evidence-Based Approach 5 Learning Objectives 5 The Challenges Facing Management 6 Undergoing a Paradigm Shift 8 A New Perspective for Management 10 Evidence-Based Management 12 Historical Background: The Hawthorne Studies Reasons for the Emergence of Diversity 35 Developing the Multicultural Organization 38 Individual Approaches to Managing Diversity 39 Organizational Approaches to Managing Diversity 41 Ethics and Ethical Behavior in Organizations 46 47 The Impact of Ethics on "Bottom-Line " Outcomes 13 The Illumination Studies: A Serendipitous Discovery 13 Subsequent Phases of the Hawthorne Studies 14 Implications of the Hawthorne Studies 15 Research Methodology to Determine Valid Evidence 16 The Overall Scientific Perspective 16 Starting with Theory 17 The Use of Research Designs 18 The Validity of Studies 19 Summary 49 Ending with Meta-Analytic Research Findings 50 Questions for Discussion and Review 52 Internet Exercise: Ethical Issues in the Workplace 52 Organizational Behavior Case:...
Words: 2562 - Pages: 11
...Milan Montreal New Delhi Santiago Seoul Singapore Sydney Taipei Toronto Contents About the Author Preface v PART ONE ENVIRONMENTAL AND ORGANIZATIONAL CONTEXT Evidence-Based Consulting Practices 1 iv Organizational Behavior Case: Conceptual Model: Dream or Reality? 30 Chapter 2 Environmental Context: Globalization, Diversity, and Ethics 31 1 Learning Objectives 31 Globalization 31 Diversity in the Workplace 34 Chapter 1 Introduction to Organizational Behavior: An Evidence-Based Approach 5 Learning Objectives 5 The Challenges Facing Management 6 Undergoing a Paradigm Shift 8 A New Perspective for Management 10 Evidence-Based Management 12 Historical Background: The Hawthorne Studies Reasons for the Emergence of Diversity 35 Developing the Multicultural Organization 38 Individual Approaches to Managing Diversity 39 Organizational Approaches to Managing Diversity 41 Ethics and Ethical Behavior in Organizations 46 47 The Impact of Ethics on "Bottom-Line " Outcomes 13 The Illumination Studies: A Serendipitous Discovery 13 Subsequent Phases of the Hawthorne Studies 14 Implications of the Hawthorne Studies 15 Research Methodology to Determine Valid Evidence 16 The Overall Scientific Perspective 16 Starting with Theory 17 The Use of Research Designs 18 The Validity of Studies 19 Summary 49 Ending with Meta-Analytic Research Findings 50 Questions for Discussion and Review 52 Internet Exercise: Ethical Issues in the Workplace 52 Organizational...
Words: 2562 - Pages: 11
...identify a patient’s developmental stages and risk factors. Once the functional and dysfunctional behaviors are identified for an individual or within the family history, planning begins in order to achieve the goal with the nurse and the family involved. This will help nurses to create interventions to modify influencing factors to promote positive changes. The 11 functional health patterns are health perceptions and health management, nutrition and elimination, activity and exercises, sleep and rest, cognitive and self perception, role and relationship, sexuality and reproduction, coping stress, value and belief (Koshar, n.d.). Nursing diagnosis and assess these 11 functional health patterns. This paper will discuss the 11 functional health pattern assessments and how it relates to both the patient and the family of the patient. 11 Function Health Pattern Assessment The first health pattern is health perception and heath management. This is all about what health means to individual or a family and how health is maintained and practiced to keep the current health status, and belief about the importance of health and health promotion. Focusing on this...
Words: 2081 - Pages: 9
...with the terminally ill, are considered a high-risk group for burnout. Often, the reason behind the decision to leave or take a sabbatical from hospice work is that the staff member reached the limits of his or her capacity to care and “couldn’t take it anymore.” (Keidel, 2002) A qualitative study done, on anticipating emotion, related to ACP, was chosen to be critiqued, due to this highly sensitive topic in the healthcare industry. The subject this study was critiqued on, were, the problem statement, purpose and research question, literature review, and conceptual/theoretical framework. The clinical problem, addressed, is that end of life discussions between healthcare professionals and clients have many areas of hindrance, due to the sensitiveness of the discussions. The authors established the significance of the study by elaborating on the extreme sensitivities of ACP, and how it impacts healthcare professionals. When having these end-of-life discussions, generally it does not just involve the patient. It usually involves the entire immediate family; that allows for the whole...
Words: 915 - Pages: 4
...I. Objectives At the end of the lesson, the students should be able to a. Discuss the Sensation and Perception b. Value the importance of Perception that allows us to act within our environment. c. Demonstrate the stimuli by help of perceptual theories. II. Subject Matter Sensation and Perception III. Materials Marker Cartolina Paper Colored Paper Pictures 35 copies of Lesson Hand-outs IV. Procedure A. Preparation Teacher’s Activity | Student’s Activity | “Good morning Class”“Let us pray first, Anyone who wants to lead the prayer?”“Thank you Ms. /Mr._____ for leading the prayer. Again, good morning!”“Ms. /Mr. Secretary may I know who are the absent for today?”"you may take your seat and please arrange your chairs""I will give you a minute to prepare yourself & do what you want before we proceed to our lesson""Okay class, sit properly and please listen attentively in our discussions." | “Good morning Ma’am”(One Student will lead the prayer)(The secretary will stand and tell who are the absentee)(the students will arrange their chair and take their seat)(the students can do anything)“yes ma’am” | B. Motivation Teacher’s Activity | Student’s Activity | "Before we start our lesson, let’s have a simple ice breaker first.""this ice breaker is called "4 pics 1 word""Do any of you know this game?""How it goes?""Thank you. You’re right. I will show 4 pictures that are related to each other and you just guess what does the pictures shows. You will...
Words: 7320 - Pages: 30
...Discussion Questions by Week Week One Discussion Questions Which of the following employee characteristics have the greatest impact on employee behavior: general attitudes, job satisfaction, emotions and moods, personality, values, or perception? Provide a rationale for your choice. * What type of assessments and evaluations might you use to determine the characteristics of your employees? Does the type of tool used make a difference? Why? * Which of the following employee characteristics have the greatest impact on organizational performance: general attitudes, job satisfaction, emotions and moods, personality, values, or perception? Provide a rationale for your choice. * How might an individual employee’s personality affect the performance of an organization? If the effect is negative, how might you change this? If the affect is positive, how can you capitalize on this? * As a manager, how can you use your knowledge of employee characteristics to improve organizational performance? Provide specific examples to support your response. * Review the section in Ch. 5 of your text titled, “An Ethical Choice: What If I Have the ‘Wrong Personality?’” As a manager, what do you if you have someone who scores low in desirable personality traits, but their behavior does not reflect this? How would this affect your management of that employee? How might this affect the organization? Week Two Discussion Questions There are a variety of theories...
Words: 909 - Pages: 4
... Bachelor in Business (Sem.4) Date: 6th August 2015 Content Executive summary---------------------------------------------------------------------------------------------------3 Introduction-------------------------------------------------------------------------------------------------------------3 Problem discovery stage---------------------------------------------------------------------------------------------4 * Background of tourism and women in Maldives-----------------------------------------------------4 * Discussion with decision maker--------------------------------------------------------------------------5 * Discussion with expert -------------------------------------------------------------------------------------5 * Discussion with local women-----------------------------------------------------------------------------6 * Secondary data analysis------------------------------------------------------------------------------------6 Problem definition----------------------------------------------------------------------------------------------------7 * Management...
Words: 1826 - Pages: 8
... | | | |categories. | | | |Readings |Read the Week One Read Me First. | | | | |Read Ch. 1 of Organized Crime. | | | | |Read Ch. 1 & 2 of Understanding Organized Crime. | | | | |Read this week’s Electronic Reserve Readings. | | | |Participation |Participate in class discussion. | |2...
Words: 2356 - Pages: 10
...challenged this paradigm. Advances in Information Technology (IT) are enabling little used educational delivery methods such as On-line Learning (OL). The result is that many institutions of higher learning have adopted on-line education as the next logical step in educational delivery systems. These systems are being promoted as the educational pedagogy of the future. Some experts have gone as far as to predict that the "residential based model," that is, students attending classes at prearranged times and locations will disappear in the near future (Blustain, Goldstein, & Lozier 1999; Drucker 1997). However, one overriding question that must be addressed is how will these new educational delivery approaches that move away from the basic face to face relationship between a professor and students impact student learning and student perceptions of learning. Online learning can be defined as an approach that utilizes Internet technologies to communicate and collaborate in an educational context. This includes technology that supplements traditional classroom training with web-based components and learning environments where the educational process is experienced online. OL is a form of education that is conducted through indirect student teacher interaction and independent study via a variety of media. OL course can be carried out by mail, radio, television and –increasingly nowadays – by way of online learning over the internet. OL is becoming more common with...
Words: 9937 - Pages: 40
...Body Ritual Among the Nacirema In 1956, Horace Miner published "Body Ritual Among the Nacirema" and with it arose many questions. Some of those questions included, "Who are the Nacirema?", "Why have we never heard of them before?", and "Why do the Nacirema live the way they do?" From these inquiries, readers could then deduce their own thoughts about the passage and the Nacirema as a whole. The aforementioned questions served as a foundation of internal (sometimes external) discussion on the main focus of the passage; How does this article make me feel about the Nacirema? For some readers, myself included, it made me feel as though the Nacirema's antics were a bit bizarre/extreme. The idea that the citizens of the Nacirema keep shrines that...
Words: 406 - Pages: 2
