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Diversity Action Plan

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Submitted By Lorree09
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Diversity Action Plan
SOC315

Diversity Action Plan
In today’s emulous world it is not enough for a company to employ a diverse workforce. Companies must take full advantage of the diversity at their disposal to remain successful (Gwele, 2009). This must include a plan of action; a roadmap to success. The company will face challenges and detours along the way, but it must resign itself to stubborn resolve. Commitment to addressing diversity in the organization must be a cogent conviction instead of a retrospective addendum.
Opportunities and Challenges of Increasing Diversity
Today more than 60% of McDonald’s home office and U.S. company workforce are of a racial or ethnic minority, or are women (McDonald’s, 2010). McDonald’s thrives on diversity within their organization, and based on their initiatives, the level of diversity will increase.
Opportunities
Diversity presents a variety of opportunities to improve adaptability, productivity, teamwork, and problem solving. Organizations employing a diverse workforce can supply a greater variety of solutions to problems in service, sourcing, and allocation of resources. For instance, different perspectives can assist in the development of new meal options for consumers. Employees from different cultures bring a variety of talents or experiences in suggesting new ideas in adapting to changing markets and customer demands to keep McDonald’s competitive in the food industry. A variety of skills lead to innovative approaches to problems. The development of a problem-solving process that meets the needs of those solving the problem is necessary. AchieveGlobal’s five-step results process can assist in reaching solutions. The first step is to quantify the gap by determining the division that exists between the situation and the desired outcome. The second step is to uncover the cause of the problem. The third step is

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