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Diversity

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Read the reflection journals you have written to date: Building upon these previous journals, summarize what you have learned in the course and include responses to the follow questions: What plans do you have to expand your awareness and integrate what you have learned? How do you plan to go about doing that? Why do you think it is important that you do so?
Taking Diversity in the Workplace this semester has helped me learn the differences between people in an organization. This course has challenged me to think critically and approach diversity from different perspectives. This course gave me a better depth on laws and regulations diversity covers: Equal Employment Opportunity, Americans with Disabilities Act, The Civil Rights, and so on. This was a pleasant course to be a part of.
What plans do you have to expand your awareness and integrate what you have learned?
Diversity is nothing more than a difference from the majority. In any culture there is a majority and many minorities. Culture is a set of norms that set standards for a society of what is acceptable behavior. This is normally based on nationality or race, religion, gender and age, but can also take on traits like physical attributes, educational background, sexual orientation, income, marital status, and even parental status. Having an organization that positively supports cultural diversity helps the staff within the company build relationships, and an effective work environment – regardless of the differences in employee backgrounds or origins.
How do you plan to go about doing that? Why do you think it is important that you do so?
Benefits of Cultural Diversity
There are many benefits to an organization that is culturally diverse. A company that can get people from all region of life working together cohesively can see quick progress towards their goals, in a short space of time. A diverse business is set to build solutions for their customers, regardless of which specific area or department in the company they may be having difficulties with. This is because employees with different backgrounds often bring with them experiences and ideas that can be adapted to fit what each customer is looking for.
In addition, having a diverse workforce with a wider cultural understanding means your company can leverage the wide range of skills and expertise of every staff member. This is an incredibly valuable asset when you manage it right. You will be capable of reaching a wider variety of customers that are spread all over the world. Your goal is to tap into the knowledge and ideas that your diverse workforce generates, which gives you more creativity and ideas that ultimately lead to better decisions being made as you can take action on only the best suggestions.
Promoting Culture Diversity through Hiring
The first step to promoting cultural diversity in your workplace is to hire the right employees, but this is only the beginning – you also need to entice them to stay. One major problem with companies trying to further diversity is that they do not always get it right. Sometimes they are in regions where the pool of applicants is less diverse, and hired staff from a minority background can feel a large disconnect from the rest of the team. It is the company’s job to help them adjust, both within the culture at work and within a new community.
To effectively connect with candidates from a multitude of backgrounds, sometimes simply posting a job advertisement is not enough. You also need to reach out to local organizations that are involved with the community, like churches and non-profits that can assist with connecting you to minority groups. That is one key advantage of the internet; it helps you connect to many more people, from a much wider background.
You also need to work to develop an employment policy that offers equal opportunity. There are many guidelines for this, in the United States; the Equal Employment Opportunity Commission (EEOC) has the requirements that must be met. In some cases a project team may be required to help roll out the changes in your organization, as well as coming up with different ways that a more diverse workforce could be attracted to the company. Build these ideas into your job advertisements, covering details that a more diverse team of candidates may be interested in. New parents may appreciate flexible work hours to cope with the changes in their life, at the same time new graduates may like a mentoring program so they can learn skills firsthand from senior executives.
To attract a wider range of candidates, there are many different benefits to offer. This could include:
• Onsite daycare for all staff
• Subsidies for childcare (if onsite is not possible)
• Flexible work schedules
• Support to accommodate different religious holidays
• Business casual office attire
Another great way to boost both employee morale and find successful candidates is to work with a referral proposal. Your current staffs are key assets that know both the industry, and have a network of contacts within it. Let them know there are bonuses for successful referrals, and their existing relationship with new staff can also aid in the transition period.
Keeping Your Employees Happy
It is critical that every new hire you bring on has an incentive to stay. You should be spending a significant amount of time and effort to your new employees, making them feel at ease in their new job. Walk them through the new job, and help them get acquainted with the office culture. Not just for the younger generation, it is critical that every staff member knows they have a future in the company – especially if their first few weeks require a ton of learning. Demonstrate how there are opportunities for advancement, and create a mentoring program that helps them to build a close working relationship with more experienced members of the team. If you can pair up mentors and mentee’s who share a common interest, you have formed the basis of a new friendship that may influence their long term decision to stay in your company.
Within existing teams, always work to improve your services. Creating and empowering project groups to brainstorm ways to improve your products, reach new customers or expand into new markets is both exciting, and a necessary task for all companies. If you can bring together teams that are culturally diverse, you benefit even more from the new ideas which are generated, while also giving cross-departmental teams the chance to connect.
Diversity Training for Employees
Within your current workforce, you must provide diversity training. Training helps to break down and presumption, and lets them know that all of your hiring decisions are in fact based on the right candidate for the job, not on any specific quotas for diversity. When you demonstrate how the hiring process works, you will ease the minds of many skeptics. For managers, you also need to ensure they understand how an increased level of diversity within their teams will help the overall workplace environment. They will be one of the key members of the team who are implementing the new hiring processes, so you must ensure their full commitment.
Learning from Your Mistakes
Regardless of all best efforts, there will always be turnover, and employees that decide to leave the company. Take the opportunity to learn from any mistakes by having your Human Resources team interview each employee who leaves. You may need to work initially in creating a series of ‘exit interview’ questions, but once you start getting data you can use it as honest feedback. It will tell you why employees are leaving the company, and if you ask the right questions perhaps even indicate how you can reduce further losses. In all of this, management needs to be open to feedback, and have a willingness to make the changes needed.
It is only when an organization embraces cultural diversity that you can really set your business up for success. You can influence the experience and skills from a much wider anthology of people, and create solutions that perhaps were previously considered impossible. There are only benefits from having a more diverse workforce, and if you really want to compete on a global level, you are going to have to embrace diversity.

Bibliography
Why Is Diversity in the Workplace Important to Employees? (2015) Retrieved from, http://smallbusiness.chron.com/diversity-workplace-important-employees-10812.html

Business Advantages of Diversity in the Workplace (2015) Retrieved from, http://www.ethnoconnect.com/articles/9-business-advantages-of-diversity-in-the-work-place

Understanding the Evolving Role of Cultural Diversity in the Workplace. Retrieved from,
http://www.sagepub.com/upm-data/26078_pt2.pdf

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