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Dixon Case

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Submitted By hmarri
Words 594
Pages 3
To. June 28, 2011
The President,
Dixon Company [LF] RE: “Same Old Stuff”

Dear President, “The pay was good, and so were the benefits, but Dixon was not perceived as a great place to work.”

All your 30 employees are equally skilled people who do not want their skills to be kept under the hood. Owing to which, your workers are still low in morale. Just the good pay and the benefits is not enough keep your employees happy and motivated. They were dissatisfied with their job functions before the formation of the teams. “They never knew which tasks they were going to be assigned to and they did not like it”. The change in your organization’s structure then had been a good move. It was good to observe the fact that grouping in to teams and assigning tasks separately to each team has solved your problems of absenteeism and lateness to work and that there has been increase in your productivity too.

To keep your employees motivated, their job characteristics have to be intensified and the jobs have to be redesigned in each team. Currently, each of the 5 members in the team delegate tasks among themselves. Assigning a good highly motivating team leader for each team will be beneficial. The Team leader will be chosen by its team members. The team leader will not only supervise the team but also makes sure that there is continuous job rotation in the team. Giving freedom to work in their own method, encouraging participation in decision making and as each member is equally skilled; challenging them by asking them to prepare the blue prints for specific job also will help in their job enrichment and will keep them interested.

Compensation can also be one of the factors causing job dissatisfaction. What kind of benefits do you offer to your workers?

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