Mbp Report
Name: Wing Yiu, See (Rix)
Student Number: 13040295
Introduction
A restaurant, which is called Toro noodle bar, has been found in this report. Toro noodle bar is a Chinese restaurant and which is mainly providing the Chinese food to the customers. Despite that, Toro noodle bar focus on serve to the foreigners especially local, rather than focus on Asians. Moreover, the decoration and the service of the Toro Noodle Bar is not same as traditional Chinese restaurant like Toro noodle bar set up a bar table and providing English beer to the customers.
This report will be divided into three sections to analysis this organization and give some recommendation to this company. The first section will concentrate on looking at the five performance objectives such as quality, cost, speed, etc, in order to analysis the company performance. Secondly, this report will base on five performance objectives of the company to create an important/performance matrix, thus analysis the matrix. The last section will talk about the capacity strategy and give the recommendations of the capacity strategy to the company.
First Section
Performance objectives are used to indicators of effective performance. According to SAGE Publications Ltd, “performance objectives in order to ensure that resources are allocated appropriately in operation it is necessary to record, monitor and review aspects of operations performances.” Performance objectives can be divided into five aspects which allow the company to describe the firm’s performance objective; such as quality, speed, dependability, flexibility and cost. Each of the factors will indicate the organizational competitiveness and how the factors are measured.
The Five performance objective:
Quality – Employers would want to do things right. “It is typically defined throughout literature as the degree of excellence of something