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©2013

JKUAT SODeL

JOMO KENYATTA UNIVERSITY
OF
AGRICULTURE & TECHNOLOGY
SCHOOL OF OPEN, DISTANCE AND eLEARNING
P.O. Box 62000, 00200
Nairobi, Kenya
E-mail: elearning@jkuat.ac.ke
HRD 2101 Communication Skills

LAST REVISION ON May 10, 2013
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JKUAT SODeL

HRD 2101 Communication Skills
This presentation is intended to covered within one week.
The notes, examples and exercises should be supplemented with a good textbook. Most of the exercises have solutions/answers appearing elsewhere and accessible by clicking the green Exercise tag. To move back to the same page click the same tag appearing at the end of the solution/answer.
Errors and omissions in these notes are entirely the responsibility of the author who should only be contacted through the Department of Curricula & Delivery
(SODeL) and suggested corrections may be e-mailed to elearning@jkuat.ac.ke. DocDoc
JKUAT: Setting trends in higher Education, Research and Innovation

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HRD 2101 Communication Skills

LESSON 3
Non-verbal Communication

Upon completion of this topic you should be able to:
ˆ Describe non-verbal communication
ˆ Highlight the forms of non-verbal communication
©2013

JKUAT SODeL

3.1. Learning Outcomes

ˆ Describe the various forms of body language
ˆ Explain the role of non-verbal communication

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JKUAT: Setting trends in higher Education, Research and Innovation

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©2013

JKUAT SODeL

HRD 2101 Communication Skills
3.2. Introduction
The statement ’...Words mean nothing without emotion...’ is a widely asserted quote that bares a lot of truth. Interesting to note, these feelings that give meaning to words are largely conveyed by non-verbal means which , as research has proven, comprise of more than 75% of communication between persons; so ,in essence, more than half of...

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