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Domino’s Sizzles with Pizza Tracker

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Domino’s Sizzles with Pizza Tracker
1. What kinds of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs, processes, and outputs of these systems. There are three kinds of systems are described in this case. They are the Transaction
Processing System (TPS), the Management Information System (MIS), and the Decision
Support System (DSS). The Transaction Processing System (TPS) is a computerized system that performs and records the daily routine transactions necessary to conduct business. It is the sales order entry or point of sale (POS) system that captures purchase and payment information. The customer inputs the pizza order that describe the type of pizza crust, the types of pizza toppings, and any side orders. The Transaction Processing
System (TPS) then processes the information inputted by the customer and updates
Domino’s database with this customer’s pizza order. Next the Management Information
System (MIS) helps middle management with administrative activities, controlling, decision- making, and monitoring to see if everything in the process is working well. The
Management Information System (MIS) receives transaction data from the Transaction
Processing System (TPS) regarding the customer’s order to condense and present this data in reports. Finally the Management Information System (MIS) outputs report information such as type of pizza toppings used, how much time it took to make the pizza, and how long it took to deliver the customer's order. It can provide managers with information like customer demographic data, delivery distances and times, or customer order patterns. The Management Information System (MIS) It can also create reports on the cost of each item on the menu, employee performance, profit information by demographic locations, and sales patterns or trends. It the analyzes and...

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