Enterprise systems allow the data to be shared across the system of a company within different departments or different businesses. Since most companies function like a machine, there’s always a chain of information linked to the process of the job. In order to enable the data available for others to see, there will be a common, central database and software to coordinate all the data that is being processed. By collecting the data, Enterprise Resource Planning (ERP) system covers the whole process of each department and makes it available for further processing. For example, once a credit inquiry is entered into the system by the operations department; that information is going to be evaluated by risk, marketing, finance departments and even the management at last. ERP allows the input to be seen by another section of the company in order to support the decision making faster. However, it is not only limited to decision making. ERP simply increases the efficiency of the overall work-process, making it easier for both customers and for employees. The supply chain is a network of organizations and processes for procuring raw materials, transforming the raw materials into products and distributing the products. Inefficiencies in the chain will result in increasing expenses like over-stocking, unnecessary investments or it may even lead to a wrong sales strategy. Supply chain management allows the businesses to determine how much a product needs to made / ordered to match the demand and avoid excess products. It also leads to efficient distribution of these products. Customer relationship management systems allow the companies to know more about their customers. By collecting and analyzing the customer information, this system shares the information to different systems and employees across the organization.

The most important business processes for Summit