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Dr. Jack Perry Dds

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DR. JACK PERRY, DDS

By Eleni Mitsis

What should Dr. Perry do to motivate his employees?

Introduction * Dr. Jack Perry is a dentist who graduated from Ontario University. * He runs a dental clinic at Cromwell, Ontario. The clinic faces competition from three other clinics in the town. Two of them work for a few hours and there’s another dentist who has been in business about five years longer than Perry’s. * Dr. Perry is quite content with the financial success he has achieved with an annual increase of 15% per year. * After his interaction with a new recruit, Sandy, Dr. Perry feels the need to increase productivity of his staff. He realizes that they have been low on motivation which is hampering the overall productivity of the firm. * He recalls a conference by a business consultant that he attended in 2005 in Chicago which was on staff motivation and profit sharing. * The conference stated two approaches to improve the staff motivation and thus increasing the overall output of the firm through employees’ substantial inputs. * Dr Perry now faces a situation whether to implement one of these programs or not and the impact it could have on the business.

Key Objective * To understand the role of performance based pay system in an organization and its impact on overall performance. * To determine the factors related to employee motivation and employee engagement in a firm and assess its effect on the firm. * To understand when to implement performance based pay system and team coordination pay system that essentially involves equal distribution of profits among the team.

Problem * Though Perry was a very brilliant doctor who surfaced on top of his class and was successful in his town he lacked the insight and the expertise to manage his employees and implement motivational strategies that would help him

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