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E-Business Homework # 1

In: Business and Management

Submitted By npatel415
Words 1158
Pages 5
EBTM 311
Professor Taylor
February 3rd, 2012

Homework 1

1. How does e-Business differ from e-Commerce? Give a definition for e-Commerce and examples to explain the differences.

E-Business is the conduct of transactions by means of electronic communications networks (e.g., via the Internet and/or possibly private networks) end-to-end. E-Commerce is a part of e-Business, which has to do with the buying and selling of goods and services, and the transfer of funds through digital communications. E-Business is different from e-Commerce because it deals with digital transactions and processes within a firm, involving information systems under the firm’s control. E-Business does not just refer to information exchanges related to buying and selling, but it also has to do with servicing customers and collaborating with business partners, distributors and suppliers. Another way e-Business is different from e-Commerce is that e-Business encompasses sophisticated business-to-business interactions and collaboration activities at a level of enterprise applications and business processes. E-Commerce is different from e-Business because it mainly deals with just the buying and selling, whereas e-Business deals with more than just buying and selling. Also, e-Commerce primarily deals with on-line display of goods and services, ordering, billing, customer service and handling of payments and transaction. One final difference between e-Business and e-Commerce is that e-Business includes key business processes like Customer Relationship Management (CRM), Supply Chain Management (SCM), and Enterprise Resource Planning (ERP), whereas e-Commerce does not.

An example of an e-Business company would be Dell Computer. Dell has created a “fully integrated value chain” that has a three-way information partnership with its suppliers and customers. Dell provides its...

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