1. (TCO 2) What is an example of mobile entertainment that you might utilize via your smart phone? Television viewing through smart phone or Online chatting on social networking sites via smart phone.

2. (TCO 2) Key factors of the services provided through L-commerce include all of the following except OPTIONS NOT GIVEN

3. (TCO 2) Goods that can be transformed to digital format and delivered over the Internet are referred to as DIGITAL PRODUCT OR GOODS

4. (TCO 3) One of the characteristics of Web 2.0 in the travel industry is that it allows access to all the content and services on network, which helps to build up portals from resources that are readily available to be shared between the trading partners, including availability checking, reservation, query services, booking, rental, insurance, weather etc.

5. (TCO 3) All of the following are true about a general-purpose pure-play e-tailer except OPTIONS NOT GIVEN
6. (TCO 3) A company that creates and manages many-to-many markets is called a market maker

7. (TCO 4) The __ secure socket layer___ was invented by Netscape to use standard certificates for authentication and data encryption to ensure privacy or confidentiality.

8. (TCO 4) Access to a network should be based on factors like anti-malware protection level, firewall assessment, both user and host authentication etc.

9. (TCO 4) All of the following are important security functions of proxy servers except
OPTIONS NOT GIVEN

10. (TCO 4) All of the following are characteristics of access control except OPTIONS NOT GIVEN

11. (TCO 5) _Authorization____ determines whether a buyer's card is active and whether the customer has sufficient funds.
12. (TCO 5) Direct marketers Incomplete question

13. (TCO 5) A key difference in competition between retailing and e-tailing is that e-tailing faces larger competition than retailing which is