...to the project; controlling the contributions of stakeholders, clients, and project team members is just as important as managing the work of the team (Stadtmiller, 2004). The project manager's skills are essential from the beginning of the project; because the project manager provides direction and pulls together each aspect of the project. A project manager must understand human factors as well as the scope and components of a project itself. Biases, cultural assumptions, and more can impede the effectiveness of project management if the members of a team feel disconnected from a project for cultural reasons. As a project manager, you should be aware of the underlying cultural assumptions that pervade your team, as well as your own perspective. Emotional intelligence promotes positive relationships as well as interpersonal skills to assist the PM in making strategic decisions for the organization. Utilizing personal assessments and previous work related experiences, I will identify the bases of effective project management and leadership. My definition of a project manager (PM) is: that the PM provides direction and pulls together all aspects and resources of the project; the technical disciplines, logistics, financial issues, and most important, the people. Managers must organize project team members, not just to capitalize on efficiency, but to cultivate skills, develop talent and inspire results. As the PM, I develop the project schedule in conjunction with the project...
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...Introduction Cultural intelligence will be assessed through this report, analysing whether such thesis can be utilized within our organisation to enhance staff development. Cultural intelligence also called cultural quotient (CQ), can be defined as ‘'the ability to engage in set of behaviours that uses skills and qualities that are tuned appropriately to the culture-based values and attitudes of the people with whom one interacts'(Peterson,2004). Respect for basic rights, human dignity and good citizenship are core human values(Donaldson 1996), understanding differing cultures present through our employees and foreign dignitaries will improve our relations with different cultural belief systems, and adorn more sophistication in our diplomacy. Globalization has dramatically increased foreign trade due to the falling trade barriers, easier emigration possibilities, improved transportation and technological revolutions. ‘Growing interconnections bought about by the globalization process require that both managers and organizations expand repertoires of roles’(Parker,2005). Hence effective communications with differing cultures is more important than ever(Tannen,1985). Culture is man-made part of the environment(Herkovits,1948),management must consider the relativity in such analysis, since absolute meanings cannot be derived due to the differing meanings of cultures explained either through the actor or observer. One may assume cultural idioms using models such as ‘Hofstede’s...
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...a role in the employee turnover rate of any company, and these can stem from both the employer and the employees. - Lack of On-Job Training: It is the responsibility of the supervisors and managers to utilise available resources to train, qualify and develop their employees. We find that employees had not been provided with sufficient training related to their job role. For example: One of the employee Ms.Ruth Johnson was hired almost two months ago as a machine operator but was not aware of the machine output productivity or its name! Therefore, we can conclude that there was lack of On-Job Training for the employees hired. On-Job training is a primary method used for broadening employees’ skills and increase in productivity. - Hiring Employee: The case study highlights the fact that there is no participation or contribution from the HR Department in terms of hiring new employees, which means that the office does not have any HR Department working. Hence, employees were hired by supervisors direct, who were over occupied with many job responsibilities and believed in the fact that immediate replacement was the initial need of the company. They lacked the actual skills and understanding of successful human resources functions, which means right candidate did not come through and even if they did, then further lack of training, motivation and probably not good wages forced them...
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...Leadership Training In Public Administration Mr. Khalid abdulaziz Introduction As leaderships training is one of the significant parts in each organization and it is one of the reasons to enhance the organization, this essay will discuses the two types of leadership and how they affect the organization. In Addition, this essay will take in consideration the organization structure and its culture. The main concern of this essay the relation between the leaders and their followers and how it is improved through leadership training. Background information In the recent years, many nations have seen a paradigm shift in public administration. This shift to a new paradigm is often referred to as new public management (NPM). In essence, NPM is based on two philosophies: economic rationalism and managerialism. In Australia, the implementation of reforms in public services have become more efficient, effective and economical (James 2005). This can be further enhanced when a market-oriented approach will be taken in public policies and with the introduction of business methods and practices in public sector management. Public sector management can be developed because of leadership training for organizational change. The ability to lead is not always acquired naturally. It is not always apparent and is not found in the behavior and personality of the individual. Proper education and training can draw the leadership ability and help it become...
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...complexity of the merge that involves different leadership styles, systems, policies, ingrained cultures and employees’ beliefs, and it bears financial constraints. Diversity and complexity impact upon two main dimensions: (a) behavioral (motivation, retention, employee relations, cultural integration) and (b) organizational (design of new systems, management practices, processes and in general O.D. issues). Both dimensions ultimately influence the organizations’ efficiency and in turn a professional delivery of health services to the community. 2. 2. Environment analysis: The two hospitals face external pressures from: (a) the shareholders to reduce costs; (b) the community to deliver high quality health services; (c) the labor market with shortage of qualified staff; also (d) political pressures demanding a restructuring; and (e) from citywide union agreements that can influence HR decisions. These external factors must be duly accounted as they impact upon behavioral and organizational dimensions and by reflection can affect the success of the consolidation. 3. 3. Problem identification: Leadership in handling the change. Internal and external complexities and challenges suggest that effective leadership, especially handling human aspects of the change, would be key for a successful consolidation process. In both hospitals employees face low motivation, uncertainty on the future, differences in leadership styles, ethical approaches, and in working cultures that...
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...activities that can be undertaken towards the promotion of efficient development. These activities should be done continuously to ensure progressive growth of the individual. On the other hand, a lot of expertise should also be involved in order to develop the desirable characteristics that will result into object and autonomous life decisions. Several organizations have adopted training programs in an attempt to enhance individuals’ performance. These programs are believed to enhance mental development. However, they also involve various components that enhance the holistic development of the people undergoing training (DeCenzo & Silhanek, 2002, p. 149). At the places of work, training programs have been widely used because they are designed to enhance professional development professional advancement in various fields. If certain skills are lacking, the program will be tailored to cover the gap that is experienced. As a result of this, effectiveness and efficiency can be achieved in the organization. The training programs will help in the achievement of various short term goals. Initially, the achievement of certain professional expertise is the desire of most professionals. This will be attained through the training programs in the required areas. In the same way, organizations always have the desire for increasing the quality of the production and also competitively positioned in the market. Since the training programs enhance expertise, the output of the production processes...
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...[Pick the date] [Pick the date] Business Psychology Individual Assignment Business Psychology Individual Assignment Prepared by – Dashny Sarvaloganayagan Lecturer – W.M.S. Rambadagalla Unit code – F/601/1027 Batch No – 13 Edexcel No – GI 18931 American College of Higher Education, Kandy Prepared by – Dashny Sarvaloganayagan Lecturer – W.M.S. Rambadagalla Unit code – F/601/1027 Batch No – 13 Edexcel No – GI 18931 American College of Higher Education, Kandy Contents Plagiarism Acknowledgement Introduction 1.1 Major theoretical approaches 1.2 Assess the contribution of a scientific approach to investigating workplace behaviour 1.3 Assess strength & limitations of qualitative & quantitative approaches to understand the workplace behaviour 2.1 Describe the type of individual differences which have been the subject of assessment 2.2 Assess the usefulness of psychometric instruments with particular references to reliability and validity 2.3 Make justified communications for the use of two types of measures of individual differences in making business decisions 3.1 Use the theory to explain human reactions to change 3.2 Make justified recommendations for implementing change in selected organization 3.3 Make justified...
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...General Electronic, Colgate-Palmolive, General Mills, Johnsons & Johnson, Protector & Gamble, Kraft, Nabisco, Unilever, etc. Features and practices of the Store - Majority of the products can be restocked regularly. - Close out merchandise, not available for reorder - Special opportunity: cost below wholesale Strategies for keeping down costs of the Store - By using information technology to be enable to grow - Obviously require far more computing power - IT budget : still low level ( not surpass USD 5 million) - Using database management software licenses - Family oriented and run company (Weakness) - Actual cost vs. business value to the company - Change Programming background: programming system as better option - Close out items: 40 % of the product ( flow through the inventory only once) Greatest challenges - Launching the company's new distribution centre in Texas - Tight time constraint - revising the warehouse management system - aggressive growth plans of the company by developing relevant and appropriate software - Flexibility needed: inflexible rules would be hindrance to the business - Using Highjump package: can address all the major concerns related to the operation of new distribution centre, best result: quick implementation, high functionality, adaptability, interoperability with advanced automation technology, one of the most attractive aspects of the...
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...proposal for Quik Clips aims to provide low-cost, quick and efficient haircuts. The business will initially open in the Perth City of Northbridge before planning to expand after one year to several salons around Perth with the long-term vision to franchise across Australia. Industry data identifies that the hairdressing industry is experiencing a skills shortage, a high turnover of staff and relies on a loyal customer base. It also identifies that overseas migration is contributing to an increasingly culturally diverse community in Perth. Given these challenges faced by Quik Clips, the objective of this report is to provide specific managerial approaches to address these challenges. This report benchmarks these managerial approaches against theoretical evidence from the classical viewpoint of ‘scientific management’ pioneered by Fredrick W Taylor and Frank and Lillian Gilbreth. Scientific management (also called ‘taylorism’) focuses on worker efficiency via the scientific study of work methods. The recommendations for Quik Clips are: 1. Divide tasks into specific jobs 2. Set job standards and procedures 3. Select employees with appropriate abilities for each job 4. Provide a financial system of reward 5. Develop and implement a training and development program that trains employees in standard methods 6. Systematically examine the methods of activities as to improve the effective use of resources 7. Assess and evaluate performance using...
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...| International Human Resource Management | Essay Title: I am an academic consultant to a British based Cosmetics PLC whose principal markets are in Britain where it has the largest market share of ‘ecologically and ethically friendly’ cleansing products. The Board of Directors is considering a proposal to move 50% of the company’s production process from Britain to China. You have been asked to advise the board on the implications for the company of making such a move. In your essay, critically evaluate the various industrial, economic employment relations and ethical factors, which the board will need to consider before deciding whether to move part of their manufacturing operation to China. | | Name & ID: Sharmin Sarna Word count: 2194 | 3/30/2012 | | International Human resource management (IHRM) describes as human resource management issues and problems arising from the internationalisation of business, and the HRM strategies, policies and practices that global firms pursue in response to the internationalisation process. The process of globalisation - the integration of markets, new markets (e.g. China) increased foreign direct investment by many multinational companies (MNCs), and cross-border integration of production and services. MNCs with distinctive competencies can potentially realise higher profits by applying those competencies in foreign markets, where local competitors lack similar competencies (Bratton & Gold, 2007). As firms...
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...Effectiveness 2 2.1 Definition of Intrapersonal Effectiveness----------------------------------------------------------------------------------- 2 2.2 Jackson’s Hybrid Model 2 2.3 Learning Style Profiler 3 2.4 Goals Settin 4 2.5 Organisational Effectiveness 4 3.0 Social and Cultural Issues---------------------------------------------------------------------------------------------------------- 5 4.0 Interpersonal Effectiveness 5 4.1 Definition of Interpersonal Effectiveness 5 4.2 Communication Process Model 5 4.3 SPARK 6 4.4 Diversity and Culture 6 4.5 Organisational Effectiveness 7 5.0 Conclusion 7 6.0 References 8 7.0 Appendices 10 1.0 Introduction Learning is regard as holistic processes of adaptation to the world. People learn for the resolution of possible conflicts between dialectically opposed and synergetic modes between the workplace and oneself (Kolb & Kolb, 2005). In the portfolio I will reflect on my learning in relation to my experiences that I have study on BSB124. I will discuss it in two second, including intrapersonal effectiveness and interpersonal effectiveness. First, I will indicate how my learning style helps me be effective to intrapersonal study and work. Then, I will reflect on my practice as developing our group presentation. My reflections will be evaluated and supported by reference to the related theories and models we have learnt from this unit. Also, I have identified two areas of professional development...
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...Table of contents 1.0 Introduction3 2.0 Intrapersonal Effectiveness3 2.1 Theory……………………………………………………………………………..…….3 2.2 Emotional Intelligence…………………………………………………………………..3 2.3 Learning Style Profiler………………………………………………………….……….4 2.4 Development Actions…………………………………………………………….….…..5 2.5 Impact on Organizational Effectiveness………………………………………….……..6 3.0Interpersonal Effectiveness…………………………….…………………………….…..6 3.1 Theory……………………………………………………………………………….…..6 3.2 Spark and MEIS…………………………………………………………………………7 3.3 Belbin Team Roles ……………………………………………………………………..7 3.4 Development Actions……………………………………………………………………8 3.5 social and cultural diversity considerations……………………………………………..9 3.6 Impact on Organizational Effectiveness……………………………………………...…9 4.0 Conclusion………………………………………………………………………………10 Reference list………………………………………………………………………………..11 Appendix…………………………………………………………………………………..…13 Assignment#1 1.0 Introduction Working in business is a unit whose aim is to develop an understanding of the skills which can make efficient works in business environment. In this portfolio, I am going to discuss the theories what I have learned in class, including intrapersonal, interpersonal and organizational effectiveness. I will also discuss my own experience which link to the theories. I will choose to concentrate on my learning style based on the Jackson Learning Style Profiler for intrapersonal effectiveness. In the second part I will choose SPARK feedback and MEIS...
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...Business Report on Fitright Human Resource Management (IADB) A BUSINESS REPORT ON FITRIGHT REPORT Title: Business Report To : CEO of ‘Fitright; INTRODUCTION This is a business report for the Fitright Company based on an Organizational scenario. It is an auto parts supply Company located in Beijing, China. The CEO wants to know the best guidelines for the recruitment and selection process and competent procedures in place of Guanxi practices. The aim of assignment is to provide a practical recommendation to CEO of Fitright for the HRM Activities advantages in response to the questions given in the task areas. As a resource person of HRM, I have mentioned my opinions as an advice to follow best procedure Fitright would achieve and maintain a substantial competitive advantage to become a successful organization. About Human Resource Management (HRM) What is HRM? Human Resource Management (HRM) is an activity of the people who work in the organization. It can be performed by the management and link managers within the organization. It is different organizational functions to be used simple and easy way to employee management solution. The aim of the HRM is to develop the people in a competent way through work. What is Strategic Human Resource Management (SHRM)? Strategic Human Resource Management (SHRM) is an organizational functions joining the people about the HRM strategies to the organizational...
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...A Case Analysis for “TheVidSoft Triangle (A)” A Case Analysis for “The Vidsoft Triangle (A)” I. Summary In what could prove to be his defining moment, Alaji Babatunde, senior technical support manager of a medium-sized & multicultural software company, is facing a crucible in the form of an interpersonal conflict in one of his teams which necessitates his quick but calculated decision that would impact the employees‟ harmonious & effective interaction in his department and that could question the integrity of a procedurally correct business decision he made. Discerning the conflict‟s apparent origins & consequences and considering probable answers will lead Alaji to an evenhanded resolution to this intense trial and secure against a potential repeat. II. Analysis When VidSoft Technologies, an internet company, opened in 1996 it was developing enterprise software focusing on procurement for its customers. Both its revenues and employee base increased after going public in 1999. The rapid growth of the company could be mainly attributed to the customer-centric corporate strategy and team-oriented work culture that was introduced and implemented by the organization‟s mild-mannered and charismatic CEO, Keith Nash. Teams are highly treasured in the company. They satisfy most employees‟ need for affiliation as McClelland‟s theory of needs explains (Robbins & Judge, 2009:180). Teams in the company can be classified as self-managed as they „can not only solve problems but implement...
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...CASE SUMMARY As for Higgins, he was born in a small Midwestern town and was able to attend the Army Language School for intensive training in Japanese because he shown an interest in languages. In Tokyo, he was assigned as an interpreter and translator. Higgins returned to college then graduating his college, work in management and joined Weaver. After a year in the company training program, he was assigned to Japan. Higgins's tasks included troubleshooting with major Japanese customers, attending trade meetings, negotiating with government officials, conducting marketing research, and helping with day-to-day administration. But, then Prescott felt that Higgins lost the U.S. point of view and substantial loss of administrative effectiveness due to the syndrome of “Going Native”, means to take on some of the culture traits of the people around you, often said of people who go to foreign. Through extensive culture and language studies he emerges as one of the strongest assistants that Prescott ever had. Higgins quite literally falls in love with the Japanese culture and tradition and over a period of time adopts all of their cultural and professional traits in his personal and professional behaviour. This works well for both the Japanese who being to trust him as well as the Americans who use him for negotiations and deals until the time that Higgins becomes emotionally connected to all the people around him and begins rallying for their cause against his own boss. This puts...
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