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Effective Communication 2606

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EFFECTIVE COMMUNICATION | [Document subtitle] |

What is organisational communication? Organisational communication is the consideration, analysis and criticism of the role of communication in organizational contexts. Being able to communicate efficiently and effectively is a major role played within organisations. Communication means imparting information and generally establishes interconnecting links between its components of addresser, mode of communication and addressee (Jakobson and Halle, 1975 as cited by Brown, A.M., Tower, G. & Taplin, R. 2005). Countless amounts of problems may arise from the lack of communication skills, this may not only affect employees but also the organisation itself. This essay will cover examples of effective and ineffective communication skills experienced in my life; it will also pinpoint and analyse where the communication took place and finally, indicate the rights and wrongs of each scenario. This process will demonstration ways in which appropriate communication skills may have helped the situations.
For the first scenario, I was working in retail as an assistant manager, I was to present with my manager; at a board to the regional manager as well as a few members of upper management. We were to present on the sales of a certain product, project our own thought on how the selling of the product would go and then suggest different ways of improving the sales of the product. My manager and I had analysed the sales, had firm predictions based upon a few months’ worth of data on the sale. We were completely prepared to give our opinion based on the evidence. The meeting was held in an office in the CBD. We were lead to a completely confined room with a round table in the middle and a whiteboard as well as a projector at the front of the room. My manager and I guided the group from upper management through the entire

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