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Effective Communication in a Workplace

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Effective communication in a business

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Describe a time when you experienced effective communication in a business environment.
Effective communication involves knowing the audience and using appropriate to communicate the intended message. I experienced effective communication at the workplace whereby the manager delegated the role of decision making to the employees. The manager emphasized that employees were to communicate with each other and discuss on the best decisions for the firm to achieve its goals and objectives. The employees were to form teams and discuss decisions regarding various departments in order to forward them to the top management for approval. The employees were appealed by the management’s decision to delegate the role of decision making to them (Fielding, 2006). They chose email to be the transmission channel for the messages because other workers can access them from anywhere. However, the management came up with a website where workers would interact with each other and comment on posts written by others. Every worker knows their role in the communication process and the target audience for their messages. The communication messages matched the company’s culture, which focused on improving the quality of services for their customers. The messages were precise and understandable by the employees and made them to feel as part and purse of the organization. The managers commented on various posts made by the employees in order to obtain viable feedback. Departments within the organization collaborated in sharing relevant information through emails and company’s website in order to meet the objectives of the firm. This was effective communication because the company administered surveys to the workers who argued that they understood the messages and best...

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