...BSHS/385 WEEK THREE EFFECTIVE LISTENING STRATEGIES The main objective of listening is to establish empathy between the helper and client by listening to the clients words, sensing their feelings, and interpreting their thoughts. It is very important that clients know and feel that their helper is paying attention and care about the story they are telling. I have reviewed three articles that can really help me in my career when it comes to being an active and effective listener. Article one: The human side of teaching: Effective Listener. This article is very informative by offering effective listening suggestions. It suggest that professionals listen fully to clients without any interruptions. By waiting for the client to pause on speaking, giving the professional time to empathize before asking questions. This is very important to focus on the client and conversation at hand, so you’re able to give feedback to the client. Also, listen with your eyes, ears, and body. Who knew by sitting a certain way or spot would show your client that you’re giving your undivided attention and allow you to notice those non-verbal gestures or expressions. Taking notes allows you to be more engaged with any speaker and prove that you are listening effectively (Boyd, 2001). I am a strong believer of eye contact when talking with someone. Article two: The gift of listening: JUST Listening Strategies. This article discuss how listening with sensitivity is a key component when...
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...Effective Listening Strategies Paper Melinda Schimmel BSHS/385 1/26/2015 Barbara Hughson Effective Listening Strategies In the following paper, it is my intention to establish with the reader a link between effective listening skills and the importance they have when establishing relationships. These relationships could be with family, co-workers and most importantly, the clients that we do or will come in to contact with. (Article I) Effective Interpersonal Listening and Personal Selling is the first article reviewed. This particular article is geared toward listening strategies in the sales world. However, the key points on effective listening are all the same when it comes to our clientele and showing them that we are actively listening to what they are telling us. Even sales people need to actively listen to their customers to truly know what it is they need and want. Without actively listening, the clients will end up unhappy and the salesman will end up with no sale. Many people mix up the act of hearing with the act of listening, in reality, they are two different concepts. “Hearing is defined as the special sense by which noise and tones are received as stimulus" (Webster’s Ninth New Collegiate Dictionary 1991, p. 559). Hearing is just one step in how we actually listen to people. While listening is the act of not just hearing what is being said, but also responding to the stimuli being heard. We can do this not only verbally, but non-verbally as well. We...
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...Effective Listening Strategies Paper LaDonna Landry BSHS 385 Audra Stinson June 15, 2015 Effective Listening Strategies Paper Thinking and acting in ways that connect you to a person that is speaking is attentive listening. The benefits of listening are codependent and synergistic not many people are attentive listeners but if they can possess the skill of listening there are many benefits. Some benefits are respect, airtime, information, increased likability, better relationship and clarity. When you are giving you full listening attention you are showing respect and in turn gain the respect of the speaker. If you listen first to the speaker usually the speaker will return the favor. I say usually because it depends upon the individual and what may be going on with them such as self-absorption, stress or other reason that they might not lend their ear as the listener has done. Attentive listening helps to get information so that you can learn more about the person. The more you know about the individual the more you can do to assist them. People like to be listened to the more you listen to people the more you like them and the more you listen to the person talking the more they began to like you just for the fact that you listened. Listening creates a feeling of goodwill in relationships. If you are to listen to others problems non-judgmentally this gives the individual a chance to hear themselves and possibly find their own solution to their problem. Listening...
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...Department Note-taking and Listening Comprehension of Conversations and Mini-Lectures Any Benefit? Sinan Özyurt M.A. Thesis Proposal May, 2013 1. Introduction 1.1 Background of the study How to instruct listening has been an important issue for both teachers and researchers for a long time. Although much emphasis has been done on the significance of listening, there is still little known about how to increase students’ listening skills. That is because teachers often have a tendency to make more focus on reading, writing, and speaking rather than listening as a receptive skill in their language classes. However, in time, it has been understood that listening is challenging for almost any language learners because a great many of them do not have any idea on how to be effective learners in listening and succeed in listening tasks. That is why, most of the time our students’ listening skills are not as improved as we expect them to be. This somehow results in their inefficiency in listening comprehension as well. Considering this, our students might even feel demotivated towards listening lectures, which is something not desired by any teachers. 1.2 Statement of the Problem As teachers, we often expect our students to do their listening tasks or activities as efficiently as possible. Even though we do our best to enhance our students’ listening skills, there is still much to do when considering their incompetence in their listening classes (Aminifard, 2012). It...
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...Listening: An Essential Part of Communication Skills I. Introduction: Communication comes from the Latin word communis, meaning commonness. It is a process wherein knowledge, ideas, information, attitudes, and feelings are transmitted (Padilla et al, 2003 p. 3). Communication is a two-way process by which information is changed between or among individuals through a common system of symbols, sign and behaviour (Martinez, p1). It is an essential function of civilization. Basically it consists of writing, reading, speaking and listening. Listening is a skill that has to be practiced and learned. Among the four skills of communication, listening is the most ignored, yet it takes up the greatest amount of time in the study of these four skills (Igoy, 2004 p 85). Listening like any other skill, has to be practiced because we listen everyday and we think we know how to do it. Yet, like any other skill, we can learn to do it better and continue to improve our listening skills throughout our lives (Diaz, 2005, p. 28). At the end of the communication line is an indispensable element – the listener, the active participation of whom either makes or unmakes communication. How good at listening this element is, spells a big difference in the communication process. At this point, it part, comes though a constant awareness and study of how listeners respond. This is especially so if we consider the axiom that meaning is altogether in the mind of the listener. II. 1. What is the...
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...Effective Communication Martin Roth CJA/304 July 24th, 2014 Douglas Campbell Effective Communication What is communication? The term “communication” in a broad sense is how one listens and corresponds with others. Though there are many definitions of the term everyone may have their own general idea what it is to communicate as well as understand what is being communicated to them. In this paper the author will be discussing some major points such as the process of verbal and nonverbal communication, differences between listening and hearing, formal and informal channels of communication associated with criminal justice, barriers in effective communication, and strategies that may be implemented to overcome those barriers. In order for people to communicate effectively there is a process that involves verbal and nonverbal communication. Within this process there are 5 steps that are followed. The first step is transmitting and idea. This is the forming of one or more thoughts. The expression of the idea is an intentional act put forth by the person with the formed idea. The second step is sending the idea through a medium. There are several different ways to send the message and they are as follows: orally, in writing, or by action. Sending a message that is written vs. orally can make a major difference in how it is understood. When sending a message orally the tone of one’s voice can dictate to another how the message should be taken. Thirdly is receiving...
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...Effective Communication 1 Effective Communication Geraldine E. Burch-Mack CJA/304 Clark Nissen 09 Dec 13 Effective Communication 2 Communication in the Criminal Justices System This paper will describe the process of communication and its components, the differences between listening and hearing in communication, and the formal and informal channels of communication within criminal justice organizations. In addition, this paper will also describe the barriers to effective communication in criminal justice organizations and the strategies that may be implemented to overcome communication barriers. This paper will include different meanings, different processes, advantage, disadvantage and examples. The five topics will be describe in titled paragraphs and will address information about the topic only. This paper will give a better more clear understanding on how the communication process works and what is need to have a successful communication out come. Verbal Communication and Nonverbal Communication The process of verbal communication are, identifying that all languages have meaning, realizing that words and phrases have a different meaning to different people, knowing that everyone speaks a different way, distinguishing variations of spoken languages used within cultures, and trail ideas for effective verbal communication in the result to become more understanding and able to share. Language represents complexity, logic, and the ability to express ones feelings or thoughts...
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...Barriers to Effective Communication Paper By: Josiah Wilkerson CJA/304 09/19/2011 Kevin Gjertsen Barriers to Effective Communication Paper Within this paper, I will describe the process of communication and its components. I will also discuss the differences between listening and hearing during communication, following the discussion of the differences, I will briefly go into detail about the formal and informal channels of communication in criminal justice organization. The next thing that will be included into this paper is the description of the different barriers to effective communication. The final thing that will conclude this paper are strategies that may be implemented to overcome communication barriers. What is communication? Communication can have many different meanings, but it is a process involving several steps, among two or more persons, for the primary purpose of exchanging information (Wallace and Roberson, 2009). Communication takes place when two minds begin to interact in conversation in both verbal and nonverbal conversations. With communication come the components that are involved, these are the basic backbone to communication; idea and getting a point across by using proper communication skills. When the skills are used in the proper manner both written and oral communication begins to fall into place naturally. To get the point across to a person that is going to be involved in the conversation the information must pass through various forms...
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...Barriers to Effective Communication Tory Havellana CJA/304 March 28, 2011 Hon. Timothy Walsh Barriers to Effective Communication Have you ever tried to give a fellow co-worker constructive criticism to help them, only to meet their folded arms and defensive attitude? Do you think they are really listening to what you are saying, or hearing your suggestions? The body language suggests they are no longer listening, but feeling defensive, and this is an example of the barriers to effective communication. What can we do to improve our communication? What can we do to understand why we must improve our communication skills? In this paper, we will discuss the process of communication and its components, the differences between listening and hearing in communication, the formal and informal channels of communication in criminal justice organizations, the different barriers to effective communication, and finally the strategies that may be implemented to overcome communication barriers. Understanding these important components will improve the effectiveness of our communication. It is important to communicate effectively as effective communication leads to understanding. Sanchez, N. (n.d.), explains, “The communication process is made up of four key components. Those components include encoding, medium of transmission, decoding, and feedback. There are also two other factors in the process, and those two factors are present in the form of the sender and the receiver...
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...Andrea Beachum Effective Listening Strategies Paper BSHS 385 October 12, 2015 Audra Stinson Effective Listening Strategies Paper The understanding of what effective listening is and what it means is a vital part of the role of human service provider. Effective listening means more than just hearing what your client is saying to you when they are in a session. Effective listening means that you as the provider are able to understand their body language and other nonverbal cues. By using effective learning skills the human service provider can help the client by providing the right tools and resources to help them gain control over their situation and to help them find a way to a solution. What is effective listening? Effective listening is defined as the ability to actively understand and listen to what the client is saying and to show interest into what is being discussed. Effective listening also means that you are providing the client/individual with reflective feedback that demonstrates that you not only heard what they were saying but that you understand as well. (Effective Listening Skills, 2004-2015) Ways to demonstrate attentive/effective listening skills There are many different ways to show your client and others around you that you are actively listening to what they are saying. Some of these skills come naturally while others tend to need some practice. Listed below are some of the skills that are important when communicating...
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...Effective Listening Strategies Paper Laura Bedford Harper BSHS 385 Connie Cucuzza September 21, 2015 Effective listening is more than just hearing what an individual is saying. Effective listening is letting go of all distractions and focusing solely on the verbal and nonverbal. Through using understandable language, detaching self from solution oriented listening and applying active listening skills. A listener will be better equip to understand and aid the speaker when the time comes. In Blyth's article from 2012, he spoke with the emphasis on word count. He expressed that for listeners to comprehend, two hundred and fifty words per minute is suggested, and however, one hundred and twenty-seven is optimal. To prove his theory, Blyth used compound words for which the listeners may not have to understand, therefore stopping to see if they were following and reading their body language. This concept resulted in comprehension of the word or giving up in attempting to understand. By doing this study, listeners missed out on what was being said during this contemplative process. Blyth went on stressing the importance of the audience comprehension of what is being said by the speaker. Floyd (2011) states that listeners develop their meaning from the dialogue, and that is presented. However, researchers suggest that the assumption of listening skills can be similar to those of reading skills. Blyth disagrees with this theory and states that when reading the individual can...
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...that felt left lasting impressions on me to work harder to do them effectively. The three things I want to work on is managing conflict, effective listening skills, and communication anxiety. One of the sections in the Management Oral Communications that I feel was very beneficial to me is “Managing Conflicts in the Workplace.” Conflict is inevitable and realizing the different conflict types, and strategies; and when and how to use them is important when trying to resolve conflicts. My goal is to be a leader and the ability to recognize conflict, understand the nature of conflict, and to be able to bring swift and jus resolutions to conflict will serve me in the ability to be an effective leader. The inability to do so will prove me as an ineffective leader. There are many steps one must take when choosing the best strategy. I think that avoiding conflict in a business situation is never the best move because avoidance creates more problems. However, in personal situations avoidance can be beneficial to keeping peace especially if the matter is of unimportance or the conflict is irrefutable. Sometimes we act off of emotions without thinking the entire situation through, and this can affect the way we resolve conflict. Accommodating conflict strategy can be favorable when the conflict is insignificant. I think that the accommodating strategy is more useful in...
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...Outline Draft Melinda Bailey COM200: Interpersonal Communication Instructor: Monica Scales April 29, 2012 I. INTRODUCTION The art of Communication and research of intrapersonal communication. With explanation of the principles and the misconceptions of effective interpersonal communications. II. To identify the barriers to effective interpersonal interactions. A. According to the Journal of Personality; Apr2011, Vol. 79 Issue 2, p429-467, 39p. , they had examined self and friends and social relationship for quality and social interactions. B. 544 students on a college level from Spain and Germany as well as the United States, scored on the judgments’ and situational test on emotions. Which identify effective emotional situations in interpersonal communication regulation? 1. Journal of Personality Issue 2 Vol. 79, P429-467 2. Sole, K. (2011).Making connections: Understanding interpersonal communication III. The process by which one of self-concept is developed. A. Self-concept is the main organizing construction in the behavioral science studies and how this influences how one’s may interpret their environment. As well as the choices they may make and the actions and reactions of their behavior. B. Being social is a critical to the human race and survival, to be interconnected as to be similar to a social environment. Which at time can be spontaneous and is vital to the human race and categories? 1. Journal of Personality...
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...Effective Communication Celine J. Brown CJA/304 October 16, 2012 Robert Woolsey Effective Communication Each individual has his or her own way of communicating with one another. Some individuals use verbal and nonverbal communication skills that have different components in each of them. I believe that individuals have many differences when her or she listens or hears during a conversation. In the criminal justice organization individuals use formal and informal channels within each department. Effective communication comes with different barriers that can affect the criminal justice organizations but there are different strategies that can help overcome the barriers. The process of verbal and nonverbal communication and the associated components of each People who are taking part in verbal and nonverbal communications each go through a process and apply a component that allows others to understand what is being said. When an individual communicates with verbal and nonverbal skills he or she goes through a process that transmits the idea, sends it by a medium, allows the individual to receive the message, understand the idea, and allows the individual to give feedback to who gave to whom the information was given from (Roberson & Wallace, p. 16, 2009). When individuals want to transmit an idea he or she “implies the information of one or several thoughts and the desire to express these ideas” (Roberson & Wallace, 2009, p. 16). Once an individual has thought of...
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...1. What are the 6 main barriers to effective communication? Which barriers are easiest to surmount? Why? The main barriers to effective communication are: • Physical • Body Language • Language • Organizational • Cultural With some strategies these barriers are surmountable, first you have to understand the barrier and then find a strategy to overcome it. 2. Why is nonverbal communication so important? How can you tell when nonverbal communication is effective? Nonverbal communication is very important because it intensify the meaning of the message. You can tell when you nonverbal communication is effective, when the audience aren’t yawning and when they look interest in your presentation. 3. Why is active, effective listening difficult for many people? What are 5 strategies for improving listening skills within the American culture? Most people are easily distracted so this makes effective listening difficult. 5 Strategies for improving your listening skills are: 1. Make sure the speakers body language and words are consistent with each other. 2. Try to summarize the speaker’s main points. 3. Ask questions and give opinions so your speaker knows you understand and can empathize. 4. Show the speaker you’re interested using nonverbal communications such as physical gestures. 5. Take notes. 4. What factors should you consider when you choose a communication channel for your messages? Should you always use the richest channel...
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