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Effects of Communication on Patient Outcomes

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Submitted By nursephx
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Pages 7
Effectos of Communication on Patient Care
Travis Porterfield
Grand Canyon University

Effectos of Communication on Patient Care
The process of curing a patient requires a holistic approach which involves considerations beyond treating a disease. It warrants several skills in a doctor along with technical expertise. Studies have shown that good communication skill in a doctor improve patient’s compliance and overall satisfaction. There are certain basic principles of practicing good communication. Patient listening, empathy, and paying attention to the paraverbal and non verbal components of the communication are the important ones that are frequently neglected. Proper information about the nature, course and prognosis of the disease is important. Besides, patients and attendants should always be explained about the necessity and yield of expensive investigations and risks/benefits involved in invasive procedures. One should be extremely cautious while managing difficult encounters and breaking bad news. Formal training of the doctors in improving communication skills is necessary and has proven to improve overall outcome. (Ranjan, Kumari, & Chakrawarty, 2015, p. 1) Significant differences were found in eye gaze patterns across the groups.•Some technology use styles can engage patient more in the visit than others.•This study has implication for future EHRs which can enhance the communication.•This study has training implications for physicians for more efficient use of EHRs.
Objective Use of electronic health records (EHRs) in primary-care exam rooms changes the dynamics of patient–physician interaction. This study examines and compares doctor–patient non-verbal communication (eye-gaze patterns) during primary care encounters for three different screen/information sharing groups: (1) active information sharing, (2) passive information sharing, and (3)...

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