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Electronic Payments

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Institutionalizing Electronic Payment (e-payment) Systems in Ghana

|Prince Kwame Senyo | |
|University of Ghana | |
|kpsenyo@gmail.com | |

INTRODUCTION
Technological advancement has caught up with us in the developing world and there is a need to rapidly change and focus on how best we can make optimum use of this opportunity. Payment for goods and services have been simplified and expedited by the introduction of new technological innovations. Statistics from the World Payment Report (2011) indicates there is a global increase in the volume of non-cash payments transactions by 5% in 2009 to 260 billion in 2011. The payment for goods and services in Ghana is mostly cash based and characterized by long queues and delays. A study by Abor (2004) pointed out that, before the introduction of electronic payment in Ghana customers will have to go to their banks to perform all transaction and with the long queues in most of our banks, payment became a problem.

Heeks (2002) described information system in developing economies like Ghana as questionable and coupled with different challenges. However, Boateng (2011) implied that, the government of Ghana has made significant strives to elevate the country to a “knowledge base-economy” over the last decade through information communication and technology (ICT). This idea was backed by a policy with it’s objective to accelerate the socio-economic development process with ICT in 2003.

The environment of payment system consists of institutional

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