...Email etiquette is the proper and acceptable behaviour expected from an email sender. It is primarily concerned with matters of courtesy in email communications. When you use the right email etiquette it shows professionalism and efficiency. When you use the wrong email etiquette it gives a bad impression to the recipient and its shows a lack of care and respect. Email etiquette is important because our correspondence says a lot about us and it gives an instant impression to the person receiving the mail. There are certain things that are acceptable when writing to another party and certain things that are simply not. Another reason why it is important is because I want to make sure I come across as respectful, friendly, and approachable. I don't want to sound curt or demanding, back to impressions, I don’t want to give the wrong ones from the wording of our email. In the book Email Etiquette it is stated that there are 8 ways to write great email which are; 1. Clearly identify the subject matter of the email 2. Be as concise as possible 3. Check your spelling and punctuation 4. Use an appropriate style 5. Request the action or information you need. 6. Explain how urgent your message is. 7. Use attachments to provide detail 8. Include further contact details If you follow the 8 above steps you’re on your way to writing an effective email which will be clear, professional and get your desired message across to the recipient. When you use the proper etiquette...
Words: 365 - Pages: 2
...Abstract If it was not for certain technological advances with reference to computers much of the global business community would not able conduct business and produce products. In all aspects of business, ethics and morals have to be the foundation but where the rubber hits the road, business etiquette will aid in maintaining high job satisfaction and keep customers coming back. With the vast majority of business operations having a foothold in technology there is a severe need for e-etiquette. What is Driving Technology in Business? In today’s era of business there would be a severe lack of production if the power goes out. With the advancement’s and availability of computer technology in business, there has been a significant shift in the way day-to-day business operations are conducted. The introduction of the computer and data processing capability to the business world transformed the workplace. Unlike the traditional typewriter, the computer brought with it the ability to easily store and correct documents without having unsightly spots of “white-out”. The usage and utilization of computers, computer systems and information technology (IT) applications in every aspect of business is now routine. Wide-ranging means of connecting to and access technologies with computing interfaces expedite communication between employees and with business partners, suppliers, customers, or other stakeholders. With the plethora of software, production...
Words: 2949 - Pages: 12
...Email etiquette is the proper and acceptable behaviour expected from an email sender. It is primarily concerned with matters of courtesy in email communications. When you use the right email etiquette it shows professionalism and efficiency. When you use the wrong email etiquette it gives a bad impression to the recipient and its shows a lack of care and respect. Email etiquette is important because our correspondence says a lot about us and it gives an instant impression to the person receiving the mail. There are certain things that are acceptable when writing to another party and certain things that are simply not. Another reason why it is important is because I want to make sure I come across as respectful, friendly, and approachable. I don't want to sound curt or demanding, back to impressions, I don’t want to give the wrong ones from the wording of our email. In the book Email Etiquette it is stated that there are 8 ways to write great email which are; 1. Clearly identify the subject matter of the email 2. Be as concise as possible 3. Check your spelling and punctuation 4. Use an appropriate style 5. Request the action or information you need. 6. Explain how urgent your message is. 7. Use attachments to provide detail 8. Include further contact details If you follow the 8 above steps you’re on your way to writing an effective email which will be clear, professional and get your desired message across to the recipient. When you use the proper...
Words: 344 - Pages: 2
...Tamara Thomas BUSI 472 27, November 2011 Top Ten Blunders in Business Etiquette There are numerous mistakes in business etiquette which have become second hand in today’s society. As Christians in business we must strive to do as Christ would have us to do. We should have a higher standard when it comes to having proper etiquette in business; in my research I will attempt to convey the top ten blunders of business etiquette. People may ask well what blunders are. Blunders are simply mistakes or things that should not be done. All businesses have a set of ethical codes of business; no matter how large or small the business, proper etiquette counts as well as manners. As a Christian in customer service it is my job to make sure that I deliver outstanding service to our clients, by exceeding their expectations. I have been on both sides as the consumer as well as the representative of the business and I have had all these common blunders occur in my work as well me being the customer. The first common blunder is No multitasking while talking; this is a very big issue in a business where you have to have face to face contact with a potential client; emailing, texting, or answer unimportant calls while doing business with someone face to face. Texting and emailing unless it its business related should not be done at all while working, this type of disasters can cause serious miss communication between both client and business. How often do you see a person harm...
Words: 2677 - Pages: 11
...Carson Reading 113 Netiquette Report The Importance of Online Etiquette Online etiquette, also known as netiquette is by definition the correct or acceptable way to communicate on the internet. In this paper I will be focusing on nine main points of online etiquette and the importance of each of them. The Golden Rule: Do unto others as you’d have others do unto you. This rule that most children are taught at a young age is often forgotten on a daily basis, especially online. Remember that although all you can see is a computer screen. There is a person with real feelings and emotions on the other side. It helps to ask yourself this question “Would I say this to someone in person?” before pressing the send button. Avoid excessive use of exclamation points and capital letters. To you these may be ways of showing excitement, while the person reading the post or message takes it as anger. An absence of face-to-face clues can cause written text to be misinterpreted. Try not to use humor or sarcasm. In an online setting you lose the ability to use facial expressions, gestures, and tone of voice to communicate. Humor and sarcasm depend on tone of voice or facial expression that are absent in text communication. Re-read what you’ve written before sending. Messages often appear perfectly clear to you as the writer and turn out to be confusing to the reader. Especially if you feel strongly about something...
Words: 612 - Pages: 3
...19/6/2014 Event etiquette rules for journos straight from the PRs mouth :: Publicity Update Follow our RSS feed Home About Publicity News New accounts People Gallery Glossary New accounts Home Editorial Desk Search 0 0 Tw eet 0 + Mypressoffice Like Event etiquette rules for journos straight from the PRs mouth Published: 10 October 2011 With our Publicity Update team attending events on a weekly basis, one has to wonder what exactly PR companies expect of their guests. Lindsey Kin recently chatted to a few ‘movers and shakers’ in the industry to get the low-down on the do’s and don’ts for journalists to follow when it comes to event etiquette. By Lindsey Kin Janie M van der Spuy, who heads up FIVESTAR PR, a boutique PR agency in Cape Town specialising in the luxury travel and hospitality industries, says that she has one simple request on her ‘wish list’ for media events. “I would like to appeal to journalists to acknowledge invitations when they receive them and if they know they won’t be available that day, to please decline immediately.” She adds: “We don’t want to hassle you and waste your time with follow-up emails, phone calls and leaving messages – we know you are busy – but would so appreciate the courtesy of a ‘yes’ or a ‘no’ by the RSVP date!” Emma Dunk of emBETWEEN COMMUNICATIONS concurs, “Have the decency to RSVP.” And if you are unable to attend, says Ronelle Bester, owner of Ribbon...
Words: 1369 - Pages: 6
...Etiquette Etiquette is the way a person presents himself to others, being comfortable and making other people around comfortable. Knowing and using proper business etiquette is very important, because it can get you one step closer to your dream job or your dream client.Implementing proper etiquette and protocol skills into everyday life should be habit for everyone. After all, a person who displays proper etiquette not only feels good about himself, he also makes those around him feel important and respected. 1. Phone call Proper business phone etiquette can make a positive impression on your callers. It will help you and your employees create a business phone culture in your company that your customers and business associates will enjoy using. If your company does not require a scripted greeting, answer the phone with your name. Your caller may tell you his or her name after you provide yours. Or, the caller may start telling you the purpose of the call. If your caller does not provide his or her name in the first few sentences, ask for it. Knowing the caller’s name is important because it makes callers feel they are respected. 2. Email Right now, more and more companies have realized how important their email communications are. However, many companies send email replies late or not at all, or send replies that do not actually answer the questions you asked. Here are some tips that can make your company has the excellent email communication skills. An email reply must...
Words: 1038 - Pages: 5
...ABEL 492 SAMPLE PREPARATION OUTLINE Student’s Name : XXXX Faculty / Group : ACCOUNTANCY Lecturer’s Name : MISS V Title : INFORMAL BUSINESS ETIQUETTE Order : Topical Order General Purpose : To inform Specific Purpose : To inform my audience about informal business etiquette rules that matter today: send a thank you note, focus on the face not the screen and do not judge. Central Idea : Informal business etiquette is a valuable skill-set that will make you stand out from others, enhance your chances of success and help you land your dream job in the future. Introduction I. Much of today’s formal etiquette originated in the French royal court during the 1600-1700’s. The nobles who lived at royal court did not work, and so they developed elaborate social customs mostly to avoid becoming bored. II. Since the 1960’s, manners have become much more relaxed. Etiquette today is based on treating everyone with the same degree of kindness and consideration, and it consists mostly of common sense III. It is helpful to know some rules about how to behave in certain situations if only because this makes life more comfortable for you and makes you more self-confident in various social situations. So today I would like to share with you 3 rules that matter now. A. Send a thank you note B. Focus on the face not the screen C. Don’t judge (Transition: Let’s start with my first main point, which is sending a thank you note) Body I. Ask the audience how many...
Words: 877 - Pages: 4
...Introduction: Etiquette can be defined as any acceptable conduct or way of doing business, and includes the expectations that others have when doing business with you. Etiquette greases the world of business. It allows meetings and engagements to run smoothly and helps businesses to operate. Etiquette helps to build trust and confidence between management and employees, between different employees, and with customers and other business leaders. Professionalism Using the right etiquette in business situations indicates that you are confident and have self-control. According to Paula Williams, owner of business etiquette consulting company Ravenwerks, most disrespectful behavior in business is unintentional and can be avoided by consistently following good etiquette practices. She suggests that you always give credit and compliments to everyone who deserves them, and do not talk about coworkers in a negative way. Meeting Etiquette You can build confidence in your employees and co-workers by following good meeting etiquette. Be prepared beforehand to avoid wasting time. Let everyone attending know the purpose of the meeting, what will be discussed and how long the meeting should last. At the end of the meeting, make sure you thank everyone for their time and reiterate how those who contributed during the meeting have helped. Do not assign action items to people who are not present and make sure that everyone has a copy of the minutes, or a written summary of the meeting. Email Etiquette...
Words: 1804 - Pages: 8
...Louise Anne V. Principe BSP - 1 Internet Etiquette (Netiquette 101) ______________________________________________________________________________ 1. When typing never write in all capital letters. 2. Don’t plagiarize. Site their name or their site. Always give the site where you have gotten your information. 3. Use proper quotes and always use the whole quote. Don’t take quotes out of context and don’t be selective about which part of the quote you want to use. 4. Don’t gossip and keep personal information personal. Don’t tell stories that you don’t know for a fact to be true. 5. Don’t steal those photographs off the web even if they are a perfect fit for what you need. Get permission and give credit where credit is due. 6. Watch your language. 7. Be patient with internet newbies. Know that they are just learning like you did once upon a time. 8. No spamming. This can get you in a lot of trouble on some sites and as a general rule it just annoys everyone else. 9. If you are using a header (such as in an email) make sure your content really pertains to the header. 10. Use Discretion. Whether you are sending email, instant messaging, commenting on Facebook, or posting a message to your blog, you need to remember that anything you put on the Internet can be there forever. 11. Protect Personal Information. Since anything you post on the Internet is out there for all to see, avoid adding anything personal...
Words: 522 - Pages: 3
...diverse and complex country as India it is difficult to impart generic conclusions that can be used by those doing business there. Regionalism, religion, language and caste are all factors that need to be taken into account when doing business in India. Behaviour, etiquette and approach are all modified depending on whom you are addressing and the context in which they are being addressed. The business culture of India is a reflection of the various norms and standards followed by its people. Indians have various cultural yardsticks, which extend to their business culture too. Thus, it is important that a person visiting the country has an idea of the business culture of India. Thus, it is important that a person visiting the country has some basic idea regarding the business ethics and customs followed here. Having a good grasp on Indian business culture will ensure that you succeed in maintaining a well-earned affinity with your business counterparts. The following tips will give them an idea of the working and business norms in practice here. These form the basis of doing business in India as well as closely connected to risks of doing business in India. • The 'namaste' forms an important part of Indian etiquette and is generally used while greeting and saying good-bye. This gesture is akin to the act of genuflection in some countries and is formed by pressing the palms of both hands together (fingers up). The folded hands are placed below the chin and accompanied with...
Words: 1213 - Pages: 5
...taught would serve a purpose throughout my life. Today as I look around, whether I’m out in public, work or even within my own family, I must say there are very little signs of any basic manners being taught anymore. So my question is how important are manners in todays society? So what are manners, where did they come from and what purpose do they serve? Well let’s start with the very definition of the word manners. (manners) polite or well-bred social behavior, social conduct: According to John Daly founder and president of the key class. Today’s etiquette is said to have been started by the French. It started in the royal courts in the early 1600’s and 1700’s. King Louie the XIV had his gardener put up signs called “etiquettes” when he found that the aristocrats had been trampling through his garden. Etiquette used to mean, “keep of the grass” but when it was seen that the dukes and duchesses walked right past the etiquette signs the king himself had to decree that no one was to go beyond Lopez2 the...
Words: 1553 - Pages: 7
...Running head: Workplace Etiquette Workplace Etiquette: Is our system broken Abstract The lack of workplace and office etiquette has plagued organizations of various sizes for several decades now. In fact, rude and inappropriate behavior has become a common problem in today’s business environment. I believe much of our problems have come from the fast-paced high-technology age we now live in, which has become a gift and a curse. This paper will attempt to examine the term workplace etiquette and the many social and official levels which the term encompasses. Workplace Etiquette: Is our system broken Workplace etiquette covers a wide range of topics in today’s business environment. Business leaders are expected to fully understand office and business etiquette, email etiquette, international etiquette, etiquette utilized in dining, etiquette utilized in business meeting and etiquette used with contacts outside of an office setting, just to name a few. Additionally business leaders must comprehend the value of diversity and understand cultural differences. Workplace etiquette can range from how to conduct yourself in the workplace, to how early to arrive for a business appointment, to the appropriate way to utilize email. First, I would like to take a closer look at office etiquette. Office Etiquette is basically minding your manners in the workplace. It can also be defined as the “showing of respect to others who share...
Words: 1833 - Pages: 8
...Assessment Activity BSBWOR501A Manage personal work priorities and professional development Assessment 76 Student ID: Question # Question Type: Assignment Name: Duration/Due: 1 week Marks 1 10 SKILLS THAT WEREN’T EVEN INVENTED A FEW YEARS AGO ARE ESSENTIAL FOR THE NEAR FUTURE By looking at new positions that are emerging in the workplace, supervisors can get some idea of some of the skills they will have to develop in the future. There are three areas that seem to be emerging in a way that will have a major impact on the workplace: information, etiquette and life-work balance. Information is coming at us at an increasing rate. We have now stepped into what is known as the knowledge age, where information (converted to knowledge) is what will provide the competitive edge for organisations. Information and knowledge are fast replacing capital equipment as the key asset for conducting business. Administrative assistants will become information co-ordinators, managing the vast amounts of information to ensure that everyone has access to and is aware of the existence of information that will help them better perform their jobs. The supervisor will also have to manage larger amounts of information, ensuring their staff have access to information that is important to their job. Life-balance is a term appearing in more and more magazines and management books. Many workers have been thrust into the position of caring for ageing parents while also caring for their...
Words: 549 - Pages: 3
...Business Etiquette Etiquette is not a term that most business people, or anyone for that matter, are comfortable with. It is an important word in today's business world. Let's define what "Etiquette" is. Etiquette, business or social etiquette is the art of taking the unfamiliar and making it familiar to many. That's what the "rules" (they are really guidelines rather than rules) of etiquette are. Nothing more,nothing less. For example, job descriptions are a form of Business Etiquette. Signs within the bank, such as the signs on each counter, are business etiquette. Easy to find stationary, directions of layout are a form of business etiquette. Whenever a business is offering something -- an idea, service or product that is new or relatively unknown, to a potential customer, the "Rule of Business Etiquette" comes into play. And it is not just for a business to apply these guidelines. Anybody, when they are asking someone else to accept something new should also be using Rule #1 of Business Etiquette. E.g. change over from one technology platform to another should be informed in advance by way of a letter or through display boards at the premises. Business Attire Do's & Don'ts Looking the part promises both personal and financial success. Quality garments wear longer, fit better, and therefore, save money in the long run. Above all, if your clothing projects a professional image, others will respond to you in kind. Here are a few suggestions for maintaining the proper image: ...
Words: 762 - Pages: 4
