...Email to Coworker Paper Tammi S. Stewart HCS/514 April 27, 2015 Dr. Kerubo Happiness Kinaro Difference Between Management and Leadership What is the difference between management and leadership? This is a frequently asked question about two terms that many people use interchangeably. If one searches the internet for answers, one will quickly learn that there is a lot of controversy about the relationship between management and leadership and there is a big difference in the two terms. I have expounded on these differences in the following correspondence to one of my co-workers. Email to Coworker Hello, Kim – I hope your day is going well. It was great meeting with you today. During our meeting, you asked the difference between management and leadership. Since we were short on time, I thought this would be an excellent opportunity to explain further the differences between management and leadership. While we agreed that both terms had some similarities, there are significant differences as well. Liebler and McConnell (2012) describes management as, "It is the planning and directing of effort and the organizing and employing of resources (both human and material) to accomplish some predetermined objective”(p.53). Basically, management is working closely with people to get things done. For example, due to an increase in overtime hours, the management team recently added a policy stating that all overtime must be approved by a supervisor. Since...
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...around the people we collaborate with, but can better share thoughts and understand what those people are saying verbally and on paper (p. 60). Do you trust someone you have never met in person? Most people say no, because there is no connection with you and the person until you meet. It is important for employees to feel a connection in their job and feel what they do matters to the business and fellow co-workers. Employees feel a connection when participating in regular face-to-face interactions with co-workers. Connections are important in business because as David Ryback (2010), an internationally acclaimed speaker and consultant, states: “Business cannot exist in the absence of people relationships, the stronger the relationships, the more potential for success in the business.” (Ryback Cathcart, &ump; Nour 2010, p.19). The strength of relationships with co-workers correlates with the connection employees have in their job. When a connection is made, confidence follows. With confidence, employees do their best and most effective work. Through knowing and trusting their co-workers and finding the purpose in the business as a whole, every...
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...Business Ethics Paper March 4th, 2012 Rasmussen College Business Ethics Professor De La Cruz Brian Meld Business Ethics Paper Imagine you are having a busy day in your office sitting in front of the computer. Data entry is your life; so exciting. All of a sudden, you get a personal email from a relative that says your cousin is on suicide watch at the hospital. This is very personal information and you would like to keep it to yourself. Later in the day, you are walking in the office and someone says “how is your cousin?” How did they know my cousin had something wrong? You have just been a victim of employee surveillance. As long as the software and video equipment has been around, employers have monitored their employees. Employee surveillance is not illegal, but there is a thin line between wrong and right that deserves more analysis: An analysis of employee surveillance in the workplace reveals an ethical issue of spying on employees or protecting employees and the company. When most people think of the word privacy, they are thinking about their personal space and having some time to themselves without someone or something looking in on them. A further definition is required. “A right to privacy can be understood as a right to maintain a certain level of control over the inner spheres of personal information and access to one’s body, capacities, and powers” (Moore, 2008, p.420). Privacy in the workplace might be a restroom break or even sitting alone in a...
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...was the receiver? My Supervisor | | What was the message? How he blatantly ignored the suggestions I gave him | | What channel was used to send the message? Email | | What was the misunderstanding that occurred? The misunderstanding was I felt that he should have listened to the suggestion I gave him on better management of employees based on me being in the trenches and he sits in his office all day long not knowing how ragged he runs things. Again, as I stated in my post, I tend to use fonts and colors in an email that immediately put people off. He took it as I not was being insubordinate and respectful of his position as the CIO. | | How could the misunderstanding have been avoided? The issue could have been avoided by my sitting down with him face to face and explaining my position in a calm and businesslike manner. | | 1. What did you learn about the communication process from this activity?That I (the sender) should chose my words and method (encoding) more tactfully rather than sending an email (Channel), I should have sat down with him (receiver) face to face. If had taken the approach of John Francis, Ph.D and listened more, t the misunderstanding may not have happened. I was advised not to send the email the way I did. From this point on, I read and reread my correspondence by email before I send it trying to think of the effects.(Cheesboro, O'connor, & Rios, 2010) 2. What seemed to be the main causes of the misunderstandings?The cause...
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...However, she was terminated on her very first day. Susi was 3 months pregnant, and she did not disclose her pregnancy to her hiring manager because she thought that she does not need to mention it and it will not affect her employment. However, she told her co-worker about her pregnancy when she was in the training. Then her co-worker advised her to tell the manager as soon as possible about her pregnancy before the manager finds out from someone else. Her co-worker also told Susi that some other employees have been experiencing the same situation and to be terminated in before. Then Susi immediately discusses her pregnancy with her manager and the manager pointed out that he worried about Susi’s long-time available, so Susi offered the part-time option to see if it can work out. The manager told Susi to wait and she needs to speak with the “head office”. Susi waited for few hours, and then she received a phone call from her manager and she was told to pack her belongings and leave. Susi was terminated. The manager gave her the reason is because Susi is not able to work in full-time and the position requires a full-time worker. Susi rapidly replied to her manager that she was willing and able to continue to work as a full-time worker, and the idea of working as part-time just an idea to consider about. The manager does not mention her pregnancy during the whole conversation about Susi’s termination. Whereas, Susi believes that she was terminated because of her pregnancy. A few weeks...
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...the people we collaborate with, but can better share thoughts and understand what those people are saying verbally and on paper (p. 60). Do you trust someone you have never met in person? Most people say no, because there is no connection with you and the person until you meet. It is important for employees to feel a connection in their job and feel what they do matters to the business and fellow co-workers. Employees feel a connection when participating in regular face-to-face interactions with co-workers. Connections are important in business because as David Ryback (2010), an internationally acclaimed speaker and consultant, states: “Business cannot exist in the absence of people relationships, the stronger the relationships, the more potential for success in the business.” (Ryback Cathcart, &ump; Nour 2010, p.19). The strength of relationships with co-workers correlates with the connection employees have in their job. When a connection is made, confidence follows. With confidence, employees do their best and most effective work. Through knowing and trusting their co-workers and finding the purpose in the business as a whole,...
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...both sides as the consumer as well as the representative of the business and I have had all these common blunders occur in my work as well me being the customer. The first common blunder is No multitasking while talking; this is a very big issue in a business where you have to have face to face contact with a potential client; emailing, texting, or answer unimportant calls while doing business with someone face to face. Texting and emailing unless it its business related should not be done at all while working, this type of disasters can cause serious miss communication between both client and business. How often do you see a person harm themselves as well others while texting someone; now with the new capabilities of today we can even email via phone that is even more of a distraction. The second common blunder is related to blunder 1 multitasking; however this common error would be public and private distractions, such as headphones, dark tinted shades, cell phones, video games, etc. The types of things can cause...
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...essential when communicating with others, not only will this create a positive impression but it may help us to avoid misinterpretation of our messages. Communicating effectively is a reflection of us it is key for us to make sure that whenever we send emails, letter, memos, etc., that we handle the email that we are sending out like...
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...Organizational Behavior, John Schermerhorn et al believes that "it is useful to think of communication as a process of sending and receiving messages with attached meanings" (190). At the Defense Energy Supply Center where I work, tremendous amounts of messages are sent and received daily, and depending on its availability, certain channels will be utilized. Due to the high volume of different messages, there is always the chance that some messages will be successful while others are not. An example of an unsuccessful message, where the source of the message was unable to effectively communicate the tasks that were to be completed, involved a voicemail left for me by my supervisor to inform my co- workers and I concerning a task that needed immediate attention. Unfortunatley I had to leave early that day prior to my supervisor leaving the voicemail message due to a family emergency, and had to be out of the office for two days. My supervisor was out...
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...case facts b. The decisions/proceedings to date c. The company’s potential for liability, and under what law. d. The worst-case damages that could be imposed. MEMO To: Teddy’s Supplies CEO It has come to our attention that there is a big problem in the warehouse near the West Orange store. We have a heard a lot of claims of horseplay and sexual harassment on company time. We will list some of the incidents in this memo and will suggest upper management step in and fix this problem so there will be now lawsuit file against Teddy’ Supplies. * Taping co-workers drawer closed * Locking co-workers out of guard shack * Having co-workers file trash * Backing up a forklift to a door and having it back fire in a co workers ear * Delivery drive spanking one of the warehouse guards * Supervisor posting a sign of the wall “Hardhats required/Bra optional” * Supervisor making worker show their bra These incidents all started in the beginning of 2008 and should not be happening in the work place. The company at this time is potentially liable for all damages to this employee. Under law Civil Rights Act of 1964. (EEOC, 1964) Teddy’s Supplies is liability for harassment if a supervisor that results in a negative employment action such as termination, failure to promote of hire, and loss of wages. Also, if a supervisor harassment result in a hostile work environment, Teddy’s Supplies is liable. Worst-case the company could have to pay out damages...
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...the development of polices in the work place because, you want to make sure that your employees are not taking advantage of your equipment. You do not want an employee to use the equipment to send vulgar emails and texts. The reasons are clear why you would want polices in place. I believe it is not only to protect the employee’s rights but also the boss’s rights as well. I believe that organizations need guidelines. Here is an example of why companies need such guidelines. One day last year a co-worker of mine was doing something on his work computer that should have not been doing. He downloaded a game and tweaked all the components so that the game would perform better. When he did that and was playing the game during his lunch break, he had accidently logged out of all of his work programs without saving and lost almost a whole days work. Now when my co worker went in to talk to the boss about it there was nothing in the rule book stating that he could not download and play games during lunch. So my co-worker friend got off with making up the day on Saturday and we got a new rulebook on Monday. I believe that it is ethical to a point to monitor what an employee is doing on your equipment. At the same time I believe that if it is something of a personal nature like an email or such, it should not peered on by your boss. If you are using company equipment to do all of your ordering and so on I believe that is wrong...
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...the most important because the user is the creator of any problem that may occur on the network at anytime. I believe if the employee is happy in their workplace, they are always made felt important and they feel protected and secure they will not cause any problems amongst other fellow co-workers which will lead to the company losing its prestige; this will jeopardize the company in the long run. This includes malicious emails to other co-workers, breaking security policies by entering co-worker workstations, inappropriate web browsing, uploading/downloading, etc. The LAN-to-WAN domain is also affected because if proper firewall administration is not in place and proper security measures taken to the many open ports that may be available by accessing the web; this leaves the company’s information vulnerable to being stolen. This should be kept confidential to local employees only, otherwise it may be leaked to other competing firms who may be able to steal/copy ideas and this will jeopardize the company’s growth as well. It is vital that strictly only the company employees & authorized users can access direct company information. Another domain affected is the Remote Access Domain. The email servers need to always be properly secured to avoid any hacking or stealing of any confidential company information whether it is physically or via internet access or Wi-Fi access. All patches should properly secure to avoid this from occurring. Make sure all server rooms are properly...
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...Following are the Servers which have been used; 1. Web server. 2. Email server. 3. DNS server. 4. VPN server. Web server A computer, including software package that provides a specific kind of service to client software running on other computers. A Web server is a server-based product that returns files to clients when requested. These files are typically returned in the form of Web pages to a client internet browser. Most of the web servers are built for the java community, and some are open source like Apache. A web server handles the HTTP protocol. When a request comes into the Web server, the Web server simply passes the request to the program able to handle it. The server side program usually provides for itself such functions as transaction processing, database connectivity, and messaging. Email server Email server works as a postal address an email...
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...environment. I work in a Mini Medical Health insurance company where I have to communicate with not only my co-workers but the clients. A lot of my writing is done through emails and billing. I also write letters to our patients who are also members, notifying them of any problems regarding their insurance. Another form of writing I do through out the week is discussion questions for my English class and my Math class. The discussion questions are usually about what we learned that week. One example of the discussion questions would be, “How would I improve in my writing”? Another example would be, “How does mathematics affect our lives?” Also, I would respond to one of my classmate’s answer and give them my feedback on what they wrote. I know that writing is used a lot in the business world and that I need to improve in it because I am not very good at writing. It is hard for me to come up with ideas and conclusions. Writing also sometimes is confusing for me when it comes to using certain words in writing. An example would be remembering when to use the words” there” and “their”. One is talking about a place and the other about a group of people, but sometimes I use it incorrectly in my writing. What I would do in that situation is look it up in a dictionary to make sure I use the correct word in the sentence. There was once a time when I wrote an email to my boss and I did not proof read it before sending it to her. Needless to say, I was called into her office...
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... Strayer University MGT 505 Managerial and Bus Communications Dr. Stephanie Lyncheski November 18, 2012 1. Identify the communication problems with the email. Effective written communication takes time and skill since such a small portion of our communication is contained in the words themselves. For business purposes, managers must deliver their message clearly, succinctly and effectively if they want to be successful. Poorly written messages create confusion or fail to achieve their intended purpose. Bobby Johnson’s task is organizing the retirement gathering for friend and co-worker Joe Banyon. He drafted a quick email to inform 50 people that the party in Joe’s honor would be the upcoming Friday. However, Bobby failed to utilize his effective writing skills, delivering an email lacking many details as well as posing many questions from 50 others in receipt of his email. I have made an assumption that Bobby may have been in a hurry and lacks experience in the party planning aspect. He forgot one of the most important features of the letter and that is the date the party will take place. He did mention that it would be on Friday at 6pm but an emailed memo should serve as a reference for future planning and scheduling. Another important factor is that he assumed that everyone in receipt of the email would know what and where City Café is located. Possible questions that would accompany this issue are: if the party offers a full course dinner or just drinks and...
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