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Emerging Markets Banking

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Beyond branches Innovations in emerging-market banking
A report from the Economist Intelligence Unit

www.eiu.com

Beyond branches
Innovations in emerging-market banking

Contents
Introduction Innovative financiers A successful formula in Peru Going mobile in India The allure of transfers Profits among the poor Banks extending their reach Riverboat lenders in Brazil Small loans prove profitable in Indonesia Attijariwafa looks south in Africa Betting on savings in Colombia Partnerships with retailers A shopping trip to the branch in Latin America Retail channels in Mexico Policy initiatives Take it from their salaries in Brazil Push for Islamic finance in Malaysia 2 5 6 9 12 15 18 19 21 23 25 28 29 31 33 34 37

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© The Economist Intelligence Unit Limited 2012

Beyond branches
Innovations in emerging-market banking

Introduction

B

anks in emerging markets are increasingly weighty in global finance and still enjoy plenty of room to grow in their home markets. But they will do so in innovative ways that set them apart from the lenders of the developed world. The continuing rise of emerging markets will boost the importance of banks in developing countries in the coming decades. These financial firms will not follow the same business models as their developed-country counterparts, however. Instead, they will rely much less on the branded branch, the traditional outlet for banking services. New technologies, innovative low-cost business models and supportive policy changes will permit lenders to engage ever greater numbers of consumers in sustainable and profitable ways. Many of these individuals will become users of formal financial services for the first time in their lives. Unlike the storefront travel agent or video rental shop, the bank branch on the street corner is unlikely to disappear entirely. But such outlets will become

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