...statement “We obviously want intelligent people, but we also want them to have emotional intelligence” (AIU Online, 2011). The following information will include why the HR director may have meant by that statement. An Emotional Intelligence (EI) test has been concluded and information will include a reflection of the results and an analysis of what ways might possible be able to be developed to enhance an EI. There are three sites that are given to be able to take a self-administered EI test and for enhancement approaches. The site that was chosen and used is http://discoveryhealth.queendom. com/eig_abridged_access.html. After the test has been taken, the following information will be provided: test results and a description of the experience; emotional intelligence explanation with examples which will also contain EI ideas and theories; the importance of EI; and ways that EI can be enhanced. Motivation, Emotion and Learning A meeting was recently attended to discuss the process of hiring within the workplace and the Human Resource Director (HR director) made the statement “We obviously want intelligent people, but we also want them to have emotional intelligence” (AIU Online, 2011). In trying to figure out what the HR director may have meant by that statement, there is some information that needs to be provided . The first information that will be provided is what emotional intelligence (EI) is and why it is important. Next, it examples will be provided with ideas...
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...EMOTIONAL INTELLIGENCE LEONA MENDIOLA AIU ONLINE This essay defines emotional intelligence and ways to improve emotional intelligent. It also states the examples of emotional intelligence. This essay describes the writers overall EQ score and her response to the results. It also includes the importance of emotional intelligence. Emotional Intelligence is the ability to properly observe and maintain your emotions in an intelligent perspective in order not to let your emotions over run you and to affect your choices. I will provide three example of emotional intelligence. The first example would be understanding your emotions. Most people want to manage their emotions instead of understanding it. Understanding your emotions should be the first phase of becoming emotional intelligent. The second example would be thinking reasonable about the emotion before taking action. When making emotional choices it frequently results in taking wrong actions. An example would be anger. Anger can encourage you to do something you will regret. If you think reasonably before making a choice you are in the process of being an emotional intelligent. The third example would be putting yourself in the shoes of others. Emotional intelligence includes putting yourself in the shoes of others so you can figure out an explanation for their behavior. An example is if you were a supervisor and one employee was not doing their duties then it is not considered an emotional intelligent. It is not wise...
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...Emotional Intelligence Sherissa M. Christian AIU - Aspects of Psychology: SSCI206 - 1401B - 19 Abstract The description of my test results told me that I was reasonably skilled with the ability to identify, perceive, and express emotions in myself and to others. These skills form the ground of my ability to relate to the emotions of other people as well as the ability to understand myself. Emotional Intelligence is defined, by John D. Mayer and Peter Salovey, as the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions. There are four branches of emotional intelligence perceiving emotions, reasoning with emotions, understanding emotions, and then managing emotions. Emotional intelligence is important because think if everyone just acted on just raw emotion, the world would be a chaotic. Being able to perceive and understand emotion is a very important skill. This will help you with building relationships not only in the business world but also with friends. Listen to your body, if you have an uneasy feeling in your stomach on the way to work or school, it may be a hint that these things are stressing you out. Emotional Intelligence Emotional intelligence is important everywhere in the world. There are tests that you can take to see where your EI is ranked. Being able to understand others and your own emotions are a key part in a happy healthy life. There are always ways...
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...The Importance of Emotional Intelligence Tifany Drapeau AIU Online Abstract Emotional intelligence is an important factor in the ability of people to relate to themselves and each other. It was once believed that those with high IQs would be successful, we know understand that might not be true. High emotional intelligence (EQ) scores are now believed to play a role the success of an individual. Emotional intelligence gives a person the ability to recognize what their emotions mean and apply them appropriately in each circumstance. High EQs are common in people with leadership skills, the ability they have to reason, and make on the spot decisions and analyze information. Understanding the significance of emotional intelligence will help anyone gain personal success. The Importance of Emotional Intelligence Taking an emotional intelligence test is a fun learning experience; my response to some of questions came easily while some required consideration. When I reached the portion of the test that required me to decide what emotions the people in the picture were experiencing I really had to take my time, I would look at the picture, look at the emotion choices then back at the picture before I could make my decision. Thru taking the emotional intelligence I was able to see my areas of strength, weakness and what to improve on. According to my test results my overall emotional intelligence is good; I have a long list of strengths...
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...Emotional intelligence Emotional intelligence is the ability to recognize the meanings of emotion and their relationship. Having emotional intelligence consists of having the capacity to perceive emotions, assimilate emotion related feelings, understand the information of the emotions, and manage them. The use of emotional intelligence in one’s everyday life is very important. Emotional intelligence is needed in mostly all social situations, and also at work. An employer would of course want someone that is very intelligent for the job, but the candidate can’t emotional intelligence. It is so easy for emotions to run high in the workplace. Employees should always have some emotional intelligence, so that emotion would be understood and the issue dealt with. Emotional intelligence would get a person very far in life. Two tests were taken to test my emotional intelligence. The first test was taken on www.queendom.com. This test was 146 questions long. It consisted of questions that asked what I would do in certain situations, whether a situation was like me or not, and showed pictures of different people showing different emotions, and asked my opinion on the emotion shown. The test results came back saying my overall emotional IQ level is good. In the summary of my results, my strengths, potential strengths, and limitations were given. I agree with all of the strengths named in the results. A few are, my approach to problem solving is conductive to resolution, I have a positive...
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...F Primal Leadership: The Hidden Driver of Great Performance hat most influences your company’s bottom-line performance? The answer will surprise you—and make perfect sense: It’s a leader’s own mood. Executives’ emotional intelligence—their selfawareness, empathy, rapport with others—has clear links to their own performance. But new research shows that a leader’s emotional style also drives everyone else’s moods and behaviors—through a neurological process called mood contagion. It’s akin to “Smile and the whole world smiles with you.” W Emotional intelligence travels through an organization like electricity over telephone wires. Depressed, ruthless bosses create toxic organizations filled with negative underachievers. But if you’re an upbeat, inspirational leader, you cultivate positive employees who embrace and surmount even the toughest challenges. Emotional leadership isn’t just putting on a game face every day. It means understanding your impact on others—then adjusting your style accordingly. A difficult process of self-discovery—but essential before you can tackle your leadership responsibilities. T H E I D E A AT W O R K STRENGTHENING YOUR EMOTIONAL LEADERSHIP Since few people have the guts to tell you the truth about your emotional impact, you must discover it on your own. The following process can help. It’s based on brain science, as well as years of field research with executives. Use these steps to rewire...
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...History of Emotional Intelligence The earliest roots of emotional intelligence can be traced to Charles Darwin's work on the importance of emotional expression for survival and, second, adaptation.[2] In the 1900s, even though traditional definitions of intelligence emphasized cognitive aspects such as memory and problem-solving, several influential researchers in the intelligence field of study had begun to recognize the importance of the non-cognitive aspects. For instance, as early as 1920, E.L. Thorndike used the term social intelligence to describe the skill of understanding and managing other people.[3] Similarly, in 1940 David Wechsler described the influence of non-intellective factors on intelligent behavior, and further argued that our models of intelligence would not be complete until we could adequately describe these factors.[2] In 1983, Howard Gardner's Frames of Mind: The Theory of Multiple Intelligences[4] introduced the idea of multiple intelligences which included both interpersonal intelligence (the capacity to understand the intentions, motivations and desires of other people) and intrapersonal intelligence (the capacity to understand oneself, to appreciate one's feelings, fears and motivations). In Gardner's view, traditional types of intelligence, such as IQ, fail to fully explain cognitive ability.[5] Thus, even though the names given to the concept varied, there was a common belief that traditional definitions of intelligence were lacking in ability to...
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...In a personal setting, emotional intelligence is most relevant in relationship building, or interpersonal effectiveness. People who have high emotional intelligence tend to create win-win relationships in that they are beneficial to themselves and the counterpart. Others are attracted to high emotional intelligence, whereas people with low emotional intelligence are often avoided. This type of person tends to make counterproductive relationships where the relationship only benefits one side. In a business setting, emotional intelligence has become most relevant in management roles and improving overall corporate performance. Managers with a high level of emotional intelligence are able to control their anger, get upset less often, and have lower stress hormones. Colleagues and employees see them as having fewer behaviour problems and view the manager as influential. Lastly, managers who are emotionally intelligent have empathy and the skills to make others feel trusted. From the two articles I learned that emotional intelligence is a multimillion dollar training industry and learned to view EI as separate competencies rather than one aptitude. One new term to me was “primal leadership” which is defined as the emotional dimension of leadership. Informally, it is a leader who can articulate a message to followers so that it moves them in a positive direction. Primal leaders must confront the fears that others feel in order to keep emotions in control and ensure work gets done...
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...“STUDYING THE ROLE OF AGE IN THE RELATIONSHIP OF EMOTIONAL INTELLIGENCE AND CONFLICT RESOLUTION STYLES IN THE IT PROFESSION” A PROJECT REPORT SUBMITTED BY SHRUTI SIAG FOR THE PARTIAL FULFILMENT OF THE REQUIREMENT OF THE AWARD OF THE DEGREE OF M.A. IN PSYCHOLOGY AT FERGUSSON COLLEGE PUNE - 411004 (2010-11) Declaration I, Ms Shruti Siag a student of M.A. from the Department of Psychology, Fergusson College, Pune University, declare that the following report of a project titled “STUDYING THE ROLE OF AGE IN THE RELATIONSHIP OF EMOTIONAL INTELLIGENCE AND CONFLICT RESOLUTION STYLES IN THE IT PROFESSION” is an independent work done by me and submitted as the partial fulfilment of the requirement for the award of the degree of M.A. in Psychology under the University of Pune. Signature: Name: Shruti Siag D.E. Society’s Fergusson College, Pune Certificate This is to certify that Shruti Siag has successfully completed the project named “Studying the role of Age in the relationship of Emotional Intelligence and Conflict Resolution Styles in the IT profession” Towards the partial completion of M. A. (Psychology) Course of the University of Pune, in the academic year 2009-2010. Dr. Shobhana AbhayankarHead of the DepartmentDept. of PsychologyFergusson CollegePune-411004 | Prof. Anand. S. GodseProject In-chargeDept. of PsychologyFergusson CollegePune-411004 | ACKNOWLEDGEMENTS This...
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...A Plan for Positive Influences LDR/531 December 13, 2010 Hoby Follis When it comes to working in team’s it is the attitude, and the contribution that reflects the behavior and outcome in working in teams rather it’s positive or negative. Building successful teams can be very challenging because of the multiple of personalities that’s within a team. Every member of a team rely on each other to perform, and accomplishes his or her task to achieve the team goals, and objectives. All teams are made up as a group of people and a leader to accomplish the team tasks. All team members have multiple characteristics and talents that can to be used as an advantage. In this paper, each learning team members was required to complete self assessments in which results needed to be reported back to the team. This assessment is based from the outcome of each member Disc assessment, and prepares a plan that that will identify how to encourage motivation, satisfaction, and performance in a workplace setting. In addition, it will discuss differentiation of people attitudes, emotions, personalities, and their values. Also, how they can influence team behavior. Lastly, address how it can influence a team positively. Plan for Positive Influence: Managers are put into place for managing positive efficient working environment, enforce rules and regulations, and assist in accomplishes the goals with employees or members in the workplace. In order for this to be accomplished managers must...
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...Testing Intelligence Adam Gleason PSY-201 February 20, 2011 Nekeyla Oliver Testing Intelligence The IQ Test Labs offers a free Web-based intelligence test. I, personally, completed the test with a score of 129. The website states that the average score is 100. intelligencetest.com (personal communication February, 20, 2011) presented an analysis that stated, “Well done! Your performance on the test was well above the population average which means that you have the ability to achieve success in life. Typically, people with scores in this range can see logic in their surroundings and perform very well academically. You like to conceptualize ideas and gather your own information which means that you have the brains to go far. You should be able to handle all academic challenges and if you think of intelligence as an ability to adapt adequately to new situations then you are heading in the right direction” I have taken IQ tests in the past and scored similarly, thus, I would be led to believe that these results are accurate. However, I am not sure what is considered an accurate assessment of intelligence and what is not. I have always seemed to excel in each of the different intelligences, and overall academically, so these results could very possibly be quite accurate. Personally, I would not believe that this test was biased in any way except that many of the questions seemed to be based in the logical-mathematical intelligence. Additionally, only thirty questions...
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...Emotional Intelligence Emotional intelligence is an important characteristic in becoming a good leader. “Emotional intelligence is the ability to manage oneself and one's relationships in mature and constructive ways” (Kinicki & Kreitner, 2009, p.137).Being a good leader entails more than just being smart; leaders need to be able to connect to their employees emotionally and empathetically. Organizations today not only look for leaders with the skills, but leaders that can emotionally connect to employees to obtain the organization’s goal. “Leaders have always played a primordial emotional role. No doubt humankind’s original leaders-whether tribal chieftains or shamanesses-earned their place in large part because their leadership was emotionally compelling” (Goleman, 2002, para.2). The lack of emotional intelligence can hinder working relationships in any organization. The results, accuracy, and benefits of my Emotional Intelligence Quiz will be discussed in this paper, in addition to whether I was surprised by the results. The Institute for Health and Human Potential emotional intelligence quiz states that my emotional intelligence is high. The results mention that my “level of EQ likely has been and will be a driver of your high performance for years to come” (IHHP, 2011, para.1). To me, this is a true statement. I have been in leadership roles before, and my ability to connect emotionally with my co-workers has made me an empathic and effective leader. Because...
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...Emotional Intelligence (1 of 2) Of the qualities commonly associated with emotional intelligence, which one(s) do you most relate to as being a strength of yours? Provide a specific example that applies to a work setting. What is a limitation for you? Provide a specific example. From Wood Chapter 7, “Emotional intelligence”, qualities that are included in emotional intelligence are as follows: • Being aware of your feelings • Dealing with emotions without being overcome by them • Not letting setbacks and disappointments derail you • Channeling your feelings to assist you in achieving your goals • Being able to understand how others feel without their spelling it out • Listening to your feelings and those of others so you can learn from them • Having a strong yet realistic sense of optimism I believe my most evident emotional intelligence qualities are dealing with emotions without being overcome by them and not letting setbacks and disappointments derail me. If I think about a work-setting example, I had a particular employee that during our performance review broke down and was very upset. She proceeded to tell me a heartbreaking story about her sister having a very bad accident and being in a critical condition in hospital. Her performance review was not going very well before this news broke to me but I knew there was something not quite right. Once we had discussed the situation, I cancelled the review and told her not to worry as...
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...training for their employees. Emotional Intelligence is one training area. Successful managers need high Emotional Quotient (EQ) or Emotional Intelligence (EI) to work effectively. It is the ability to see emotions in self and others, to talk about different emotional responses, and to use information to make intelligent decisions (Goleman, 2000). I read an article on EQ that said, “people good at managing relationships tend also to be self-aware, self-regulating, and empathetic” (Goleman, 2000, p. 33). This article also said “at the highest levels of the company, where differences in technical skills are of little importance. In other words, the higher the rank of the person, the more emotional intelligence capabilities are needed for decision making effectiveness” (Goleman, 1986, p. 94). For a manager emotional intelligence is needed to be successful and to work in a team (Goleman, 1986). The article stated that the core competencies required for emotional intelligence are “the perception of emotions in one’s self and others, the understanding of these emotions, and the management of emotions” (Feldman, 2001, p. 4). For me to be successful I need to be able to work in a team. Most companies rely on teams of employees working together. During my research I found an article that discussed university classes in emotional intelligence. One article stated: A current trend in education is to teach students about how their emotional intelligence can have a positive or negative...
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...April 22, 2012 The Emotional Intelligence of Leaders by Daniel Goleman Goleman’s “The Emotional Intelligence of Leaders” discusses a leader’s emotional intelligence and its effects on an organization. He began by explaining the qualities an effective leader should possess and the significant role that one’s emotions play. The way in which one expresses and deal with their emotions are crucial in a leadership role. Our emotion influence what we do, how we do it and shapes that in which we are. The feelings we feel, whether happiness, sadness, or anger is are all wired in our brain and all emotional memories are stored. He explains that having great credentials alone is not enough when it comes to leading an organization. A true Leader as explained by Goleman, is someone with a high level of emotional intelligence. He stated that the five competencies needed to achieve this level of ‘’emotional intelligence’’ are self-awareness, managing emotions, motivation others, showing empathy and staying connected. Being self aware as a leader is very important as it allows you to know your strengths so you can continue to build on it and also aware of your weakness to know where development is needed. Self-awareness also builds confidence, which is essential in every leader. The second competency is managing emotions. As an effective leader, it is imperative to master the art of controlling one’s impulses and is able to comb through feelings rationally without acting on pure emotions...
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