...Emotions and attitudes play a big role in the organisation in terms of productivity and employee motivation. Emotions are the physiological, behavioural, and psychological episodes experienced towards an object, person or event. Attitudes represent the cluster of beliefs, assessed feelings and behavioural intentions towards a person, object or event. The difference between emotions and attitudes is that emotions occur without our awareness. So even if we feel a certain way about a situation, it will depend on the person's emotion dissonance. Attitude on the other hand happens with our own conscious logical reasoning. In the case study "Bust Up", Wendy is no happy about the new manager, Tracy,as she assumed that the position would have been given to her. Both Tracy and Wendy go though certain emotions and attitudes. Wendy has already gone though some parts of the EVLN model. The first one that was Wendy used would be "Neglect". When she found out that Tanya was becoming the manager, she lost her temper as she walked past Tanya's office and took one month of work to "reconsider her position at the clinic". Wendy's future plan with her job is very un-stable at that moment. It doesn't feel like she needs to discuss her situation with anyone as she probably knows that all the nurses in the clinic know her story. This being the case, the "Loyalty" stage of the EVLN model has been skipped. If there are no plans to deal with Wendy's situation, I would predict that Wendy choose the "Exit"...
Words: 573 - Pages: 3
...| DECEMBER 17, 2014How Do I Trust Again? SUZIE ELLER | "Blessed is the man who trusts in the LORD, whose trust is the LORD. He is like a tree planted by water, that sends out its roots by the stream, and does not fear when heat comes, for its leaves remain green, and is not anxious in the year of drought, for it does not cease to bear fruit." Jeremiah 17:7-8 (ESV) We walked into the doctor's office fully expecting good news. We walked out carrying a slew of pamphlets and news that we didn't see coming. Cancer is a place we've been through before as a couple. Except back then it was me, and now it's him. In the hours after his diagnosis, we attended a sweet birthday celebration for a grandchild. We danced under the stars at a family wedding. When the busy weekend finally passed, I sat in the living room with my Bible in front of me. Sun streamed in through windows as I grieved. Lord, I don't want to do this again. I glanced at my open Bible and read the Scripture verse in Jeremiah I'd committed to memory the week before: "Blessed is the man who trusts in the LORD, whose trust is the LORD. He is like a tree planted by water, that sends out its roots by the stream, and does not fear when heat comes, for its leaves remain green, and is not anxious in the year of drought, for it does not cease to bear fruit." As I memorized it, I had pictured a tall tree, its leafy branches hovering over the water, roots reaching for nourishment. The tree was laden with fruit, though everything...
Words: 765 - Pages: 4
...Examining Emotions, Attitudes, and Job Satisfaction BUS 520 – Leadership and Organizatinal Behavior . Emotion, attitude and job satisfaction can influence decision-making. A poor decision-making is an effect of negative behavior or mood and can interfere with a person’s job or decision-making. Job satisfaction is another way whereby employees can be influence. Emotions determine job satisfaction (and vice-versa) and how employees attitude influence the performance of the organization. Having all these traits can be asset to all the managers and directors in a company whose job is to entail the planning and decision-making. Making sense on how people behave can depend on understanding their attitudes. Some people can have emotional attachments toward the company they work for (and some don’t). Managers can have some strong influence over the satisfaction of employees and how they are treated fairly. Managers have a collection of feelings and beliefs that can be strongly attached to job satisfaction. I have come to notice that ambition can negatively influence job satisfaction more so in making decisions in part of the roles that the employees play. Job satisfaction in other words, can be placed as a positive emotional state resulting from a great culture to another, providing better chances to employee’s participation in decision-making. Job satisfaction can be one-dimensional if it comprises evaluation in the interest of employee’s attitudes. Later in...
Words: 1491 - Pages: 6
...Case Study 1: Examining Emotions, Attitudes, and Job Satisfaction Leadership and Organizational Behavior (BUS 520) Dr. Antoinette Bridges KB Gause January 26, 2015 Case Study 1: Examining Emotions, Attitudes, and Job Satisfaction When grocery stores come to mind, we often tend to think of the typical family-friendly environments we’re accustomed to—like our local Publix or Food Lion supermarkets. They are generally set up the same way, they offer almost all the same products, and they’re management operates in almost the same or very similar fashions. The employees are usually pleasant and friendly, their hours of operation are about the same, and most local supermarkets tend to sell products grown or manufactured locally. So what sets these regular supermarkets apart from one another? Aside from price differences and a few differing product offerings from store to store, there aren’t very many differences. This is where stores like Whole Foods and Trader Joe’s come in and break the “boring” grocery store mold. Unlike other chain supermarkets and grocery stores, Whole Foods and Trader Joe’s are specialty foods stores. They offer a variety of the freshest foods and ingredients grown both locally and from around the world. These stores are also very popular for their sustainability efforts that range from the organic products they sell to the paper bags they use when bagging customers’ purchases. These companies are also very well known for not only satisfying...
Words: 1683 - Pages: 7
...MARKKU S. HANNULA ATTITUDE TOWARDS MATHEMATICS: EMOTIONS, EXPECTATIONS AND VALUES ABSTRACT. This article suggests a new framework for analysing attitude and changes in attitude. After reviewing relevant findings in the field of psychology of emotions, the author will provide a new conceptualisation for attitude. Four different evaluative processes are identified as aspects of attitude: emotions aroused in the situation, emotions associated with the stimuli, expected consequences, and relating the situation to personal values. The usefulness of this analytical framework will be illustrated with an exemplary case study. An ethnographic case study of Rita, a lower secondary school student, will be analysed. The case study will describe her negative attitude towards mathematics, and then examine how negative emotions developed during problem solving situations. Within half a year her attitude towards mathematics changed dramatically to more positive. KEY WORDS: attitude, case study, change, emotion, expectation, value 1. I NTRODUCTION 1.1. Earlier findings The everyday notion of attitude refers to someone’s basic liking or disliking of a familiar target. A general overview of the development of attitudes throughout school years is documented through surveys and metaanalyses. These studies have shown that, for example, girls tend to have more negative attitudes towards mathematics than boys (Frost et al., 1994; Leder, 1995), and that attitudes tend to become more...
Words: 708 - Pages: 3
...Case Study 1: Examining Emotions, Attitudes, and Job Satisfaction Trader Joe’s By: Earl Kenneth Remo Jr. Dr. Christopher McGrath Business 520 Leadership and Organization Friday, October 24, 2014 Trader Joe's once began with the founder Joe "Trader Coulombe, while vacationing in the Caribbean, he launched a very unique store brand to compete against 7-Eleven and Pronto Markets. Based in my hometown of Los Angeles, California, Joe decided to revamp his business from Pronto Markets to Trader Joes in Pasadena back in 1967. Now, Trader Joe's is one of the best produce markets in all of Los Angeles. Me and my family have been shopping there since 1997. Matter of fact, our favorite location is 3rd Street and Fairfax Avenue in Farmers Market. They have the best fresh produce that you cannot even think of. I see how employees continuously stay consistent within the company. Trader Joe's uses a friendly, flashy, aggressive, customer-oriented approach to promote a positive work environment for its employees. Employees where Hawaiian shirts, great customer service in which employees will demonstrate and sample the product to its customers on a daily basis from their workstation. The employees have a "Do what we do" mentally at every store, every day and the employees do not have to change prices of the products regardless what holiday or special day it is. The culture of the company, its product knowledge, customer and community involvement is what management cultivates its store...
Words: 1399 - Pages: 6
...the attitudes, emotions, personalities, and values of people to collaborate with in the workplace. Also, the differences will be addressed on how to effectively address these behaviors to positively influence the team. Differences Attitude is the way people feel about their work and the approach that is taken towards the work. Others can feel the belief through another’s attitude towards work. A positive attitude can be a transfer of feelings to others. Attitudes are focused around three components; beliefs, intentions, and feelings. Attitudes can be addressed by creating the proper workplace climate, establish rules of discipline, overcoming resistance to change, and dealing with age and cultural differences. A change in a person’s thinking is the best way to make a change in others people’s life and workplace. People’s attitudes are affected by organizational changes, life imbalances, less social interactions, and new technologies. These can affect a person’s attitude to be negative in the workplace. To address these stresses, organizations need to develop employees through training and group meetings. Emotions are experienced daily in workplace among all workers. These are done positively or negatively. Emotions can be considered as energy in motion in the workplace. Some emotions that are experienced in the workplace are anger, boredom, confusion, fear, jealousy, regret, and embarrassment. Emotions can be positively acted on by being aware of doing the emotions, identify...
Words: 773 - Pages: 4
...A Plan for Positive Influence LDR/531 – Organizational Leadership January 31, 2011 A Plan for Positive Influence This week assignment was to complete three assessments and create a plan to increase motivation, satisfaction, and performance of a team that could be applied in a business setting. I will address how motivation, satisfaction, and performance are related to each other. Next, I will address specific differences in attitudes, emotions, personalities, and values in the learning team and how it influences behavior. Lastly, I will address how those differences can be implemented to positively influence the team. Motivation, Job Satisfaction, and Performance Motivation can be defined as the processes which account for an individual’s intensity, direction, and persistence of effort towards a goal (Robbins & Judges, 2007 pp. 186). Motivation positions an individual’s efforts directed to achieve goals and cultivate persistence. Persistence validates how long an individual will dedicate efforts to achieving a set goal. Job satisfaction can be defined as a positive feeling about one’s job resulting from an evaluation of its characteristics (Robbins & Judges, 2007 pp. 30). Job satisfaction is subjective towards the nature of work, promotions, salary, supervision, coworkers, and relationships. Performance is standards for an individual’s behavior in the workplace that help them perform effectively. When people are highly motivated it leads to job satisfaction and eventually...
Words: 1135 - Pages: 5
...2 Q: 1 What is the difference between the emotion and attitude? Give example of each. Emotions and attitudes in the workplace play a large role in how an entire organization communicates within itself and to the outside world. Events at work have real emotional impact on participants. The consequences of emotional states in the workplace, both behavioral and attitudinal, have substantial significance for individuals, groups, and society. Emotions are defined as the expressions of feeling caused by something or someone which can be differentiated by duration, quality and intensity. It becomes visible through verbal and non-verbal communication. Emotions are feelings, psychological state and biological state that incline a person to act in a certain way. One' emotions trigger behavior aimed at the emotion's stimuli. When a person has strong emotions, many bodily changes occur. For example, the physical components of fear include an increased heartbeat, a rise in blood pressure, an increase in adrenaline secretions, an elevated blood sugar level, a slowing of digestion, and a dilation of pupils. Some of these changes are recognizable to the person having them. Psychological part of it is represented in changes involve a person’s appearance: blushing, sweating, and so on. Other changes involve behavior: a distinctive facial expression, posture, gestures, different vocal tone and rate, and so on. On the other hand, attitudes reflect a person's likes and dislikes (negative...
Words: 2704 - Pages: 11
...greater than one person. For years, organizational leaders have recognized the value of having employees work in teams (Robbins &Judge, 2011). Companies who have choose teamwork, have expressed that the performance and work production have increased. Team work can improve job satisfaction and achievement for employees. An example of this, working in teams improves employees’ performance and also makes the work enjoyable to them. The biggest advantage of working in teams is the workload is shared among the team members. Team members will create a plan for positive influence. This plan will discuss the differences in attitudes, emotions, personalities, and values as well as how these differences influence behavior positively in a business setting. The plan will also adopt a plan for increasing motivation, satisfaction, and performance in a team. Attitudes, emotions, personalities, and values are different with each team member. Recognizing the strengths, weaknesses, values, and personalities can help in determining what each team member can provide and how each team member can motivate each other to complete the task. Motivation, satisfaction, and performance are necessary in a business setting. Motivation is the process that account for an individual’s intensity, direction, and persistence (Robbins & Judge, 2011). The way employees feel about their job determines how motivated they are. When employees are satisfied on their job, productivity increases. To keep employees...
Words: 894 - Pages: 4
... | | | |[pic] D. | | | |has been measured for over 100 years | | | | | | | |[pic] E. | | | |is measured using the Myers Briggs type indicator | | | | | |[pic] |2. |Which of the following emotions are identified by...
Words: 1153 - Pages: 5
...Negative attitude of students towards language also stemmed from curriculum management throughout the educational grade systems. In exploring attitudes and preferences of student toward learning English, Al- Bustan (2009) found that some of the participants developed a strong dislike for learning English because of the discontinuity between teaching approaches used in their former high school at university with regards to negative attitudes. Poor motivation leading to poor attitudes was also found to be caused by the fact that English was not valued throughout the curriculum since it was not given the status of major subject at university level. This study showed that poor attitudes were also caused by beliefs of the students that their teachers used approaches which did not motivate them to learn. Some learners viewed English as instrumentally worthless that it did not serve any professional purposes. As a consequence, they developed poor attitudes toward English (Abu-Melhim,...
Words: 1539 - Pages: 7
...results. The positive attitudes, emotions, and personalities along with the personal values of the individuals can increase the team’s satisfaction, motivation, and performance. The creation of a plan that has a positive influence on the team will be the cohesive that keeps the team together and assist them to rise above the trivial minutiae. This paper will show that business plan and how the plan will increase the team’s morale, contentment, and production. This paper will also show the specific differences in those elements and how these differences will have a positive influence on the team. Team Collaboration The collaboration of several diverse individuals as a team, especially in the business setting, and achieving the best results can often be challenging and taxing. The implementation of a positive influence plan, especially for teams that will be together for a long period, is beneficial, judicious, and wise. The plan will help produce satisfaction, high performance, and motivation for the team. The plan can help address the specific differences and how to manage those differences without taking away the advantages of the diversity. Each individual on the team brings strengths and weaknesses. If the management has this understanding, they can create a conducive workplace that promotes motivation, satisfaction, and improved performance (Robbins & Judge, 2011). Some of the specific differences that may affect team collaboration are: attitudes, emotions, values, and personalities...
Words: 942 - Pages: 4
...perceptions, attitudes, emotions, job satisfaction, and motivation. Another topic of discussion is regarding company failures, management’s contribution to the failure, and the importance of ethical responsibility and actions. Week Three Weekly Reflections Paper This week, Team discusses factors that influence individual’s behavior. The discussion covers the reasons leadership should recognize various types influences. Another topic of discussion is regarding the assignment for the week that explains the relationship between a company’s failure and leadership failure. Influences of Behavior Perceptions Team discusses the importance of a leader’s recognition and acceptance of individual perceptions. Perceptions are genuine to the individual regardless if not practical to others. A leader understanding perceptions can better manage conflicts, foster creative solutions, and gain a perspective of other’s values, biases, and expectations other than his or her own. Attitudes and Emotions Influence Behavior Team discusses the importance of leaders to recognize how attitudes and emotions influence behavior. Attitudes and emotions can have both negative and positive effects on an individual’s behavior. One of those factors is job satisfaction, which measures job involvement and psychological empowerment, which influences attitudes, emotions, and behaviors. Emotions are reactions to specific events occurring numerous times throughout the duration of a day. Emotions trigger...
Words: 758 - Pages: 4
...The Individual Some psychological charactaristics Figure 3.1 Sources of personality Figure 3.2 Stability of personality characteristics Source: adapted from Mischel 1977 Idiographic Personality Theory: the Psychodynamic Perspective Figure 3.3 Freud’s conceptualisation of the structure of personality Figure 3.6 Hierarchical arrangement of bipolar constructs Trait Theory Figure 3.7 Cattell’s 16 personality factors Trait Theory (Continued) Figure 3.7 Cattell’s 16 personality factors (Continued) Jung’s Type Theory Figure 3.8 Jung’s personality types Eysenck’s Type Theory Figure 3.9 ‘Eysenck’s personality types’ Source: Eysenck, HJ (1965) Fact and Fiction in Psychology (pub Penguin Books Ltd), copyright © HJ Eysenck 1965 A Definition of Perception An active mental process which involves the selection, organisation, structuring and interpretation of information in order to make inferences and give meaning to the information Figure 4.1 The basic perceptual process Figure 4.2 The contrast principle Source: Organizational Behavior, 5th Edn by D Hellriegal, JW Slocum and RW Woodman, © 1989. Reprinted with permission of South-Western College Publishing, a division of Thomas Learning Figure 4.3 Figure-to-ground effect Figure 4.10 An impossible shape Figure 4.11 Analysis by synthesis (adapted from Neisser 1976) A Definition of Stereotyping Attributing to a person qualities...
Words: 448 - Pages: 2
