...Effects of spiritual training and development programs on Government banks to enhance the performance Advanced Research Method Final Project Report Submitted By: Rana Sajid Ali ID: 12123010 Submitted To: Ma’am Tasneem Akhtar Due Date: 17-07-2015 Acknowledgement I would like to pay gratitude from the deepest core of my heart to the Allah Almighty, who never cease in loving us and for the continued guidance and protection and aided me with the strength, wisdom, patience to complete this term paper on time. The deepest gratitude and warmest appreciation to our respected and worthy teacher Dr. Tasneem Akhter for her guidance and support in the duration of the study, her timely guidance and motivation as well as her endless encouraging behavior throughout the duration of this research paper have been exemplary. DEDICATION I am dedicating this report to my parents who were always there to support me with guidance, their precious time and holding my hand at each step. It is also dedicated to my teachers whose utmost love, care and struggle against all odds, brought me to this height of knowledge by the benevolence of Almighty (ALLAH). Table of contents Items | 1. Introduction | 1.1 Rational of Study | 1.2 Significance of Study | 1.3 Problem Statement | 1.4 Aim of Study | 1.5 Research Questions | 1.6 Research Objectives | 1.7 Delimitation of Study | 2. Literature Review | 3. Framework | Hypothesis | 4. Research Methodology...
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...balance influence workers towards retention in hospitality industry? Literature Review Introduction Managing a steady labor force is an important factor in retention but still it has become a challenge for the employers to retain talented workers in the hospitality industry. Researchers has done various studies on employee retention. According to Miler and Walker (2010) organizations should keep their employees from leaving the organization. This is further supported by Eskildesen and Hammer (2000) employers have to manage workers from leaving the organization to other work places as it involves high overheads in employing and retaining fresh employees. The objective of this literature review is to determine the factors that lead for employee intention to remain in the organization and also the reasons for leaving an organization in the hospitality industry using various models and methods using different journals, reviews and internet. In this review the focus is on 2 themes they are in the part of job attitudes such as job satisfaction and organizational commitment, the aspect of work life balance in employees intention to stay in the the organization and also the factors that influence turnover. Theme 1: Job attitudes Job satisfaction is a significant requirement for an employee to be happy, prosperous and productive, it is a sense of fulfillment that is required to do well in the job and which helps reduce employees leaving the organization leading...
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...Table of Contents 1.0 INTRODUCTION 2 1.1 BIMB Background of Company 2 1.2 BIMB Vision and Mission 2 2.0 ABOUT THE COMMITMENT 3 2.1 COMMITMENT TO THE CUSTOMER 5 2.1.1 Safety and Security of Operations 6 2.1.2 Privacy Policy 6 2.1.3 Reliable and Quality Services 7 2.1.4 Transparency of Products and Services 7 2.1.5 Immediate Response for Enquiries and Complaints 7 2.2 COMMITMENT TO THE EMPLOYEE 8 2.2.1 Training and development 8 2.2.2 Performance evaluation 10 2.2.3 Employee motivation 11 2.3 COMMITMENT OF EMPLOYEE TO BANK ISLAM 12 2.3.1 Know the organization’s goals. 13 2.3.2 Practicing Islamic Work Ethics towards organization. 13 2.3.3 Flexible Working Practices 13 2.3.4 Build employee-organizational relationship 14 2.3.5 Involve in decision making. 14 2.3.6 Seek growth and development. 14 2.3.7 Continuously support program organized by Bank Islam 15 2.3.8 Be professional in work 15 2.4 COMMITMENT OF EMPLOYEE TO EMPLOYEE 15 2.4.1. Affective Commitment. 16 2.4.2 Continuance Commitment 17 2.4.3 Normative Commitment 18 3.0 WAYS TO IMPROVE COMMITMENT 20 4.0 CONCLUSION 25 4.0 REFERENCES 27 1.0 INTRODUCTION 1.1 BIMB Background of Company Bank Islam Malaysia Berhad is an Islamic bank based in Malaysia that has been in operation since July 1983. Bank Islam was established primarily to assist the financial needs of the country's Muslim population, and extended its services to the broader population. The bank currently...
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...Factors of Motivation & Impact of Job Satisfaction on Organizational Commitment [pic] ACKNOWLEDGEMENTS “If you take care of your employees, your employees will take care of the organization & its customers over a period of time”. These are the words that have inspired us to conduct the research on the effect of employee motivation on organizational commitment. We shall be failing in our duty, if we do not record our gratitude to all those who have helped us & co-operated with us to pursuit this project. We would like to thank Prof. Kavita Lagate for her excellent sessions on Research Methodology which helped us to understand the various aspects of the subject & the project. Further by giving us an opportunity to carry out this research & present this research report under her guidance has enabled us to understand the concept of making a research report. CONTENTS Abstract………………………………………………………………………………………4 Introduction………………………………………………………………………………….5 Objectives of the Study …………………………………………………………………….6 Previous Research…………………………………………………………………………...7 Literature Review…..……………………………………………………………………….9 Research Methodology…………………………………………………………………….22 Data Collection & Analysis…………………………………………………......................25 Conclusion…………………………………………………………………………………..28 Direction for Future Research……………………………………………………………...
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...was to examine the relationship between Organizational Culture and Employee Commitment. The study was conducted in MCB Bank Lahore branches. The data was collected through questionnaires. The sample size used in this study was 100. The concerned variables are ‘organizational culture’ and ‘employees commitment’. The hypothesis was designed that whether there exists a relationship between the variables or not. The results suggested that there exist a relationship between organizational culture and employees’ commitment. The study emphasizes the future prospects in the research field which can be beneficial for the organizations’ culture. The findings , conclusion and recommendations suggest areas for further research. * * * Contents Abstract…………….………………………………………….……………….i List of Tables……………………………………………………………........iv List of Figures………………………………………………………..……….v List of Acronyms……………………………………………………..………vi Acknowledgement…………………………………………………………...vii 1 Chapter No. 1 1 1.1 Introduction 1 1.2 Organizational Culture 2 1.2.1 Characteristics. 4 1.2.2 Scope of Organizational Culture. 5 1.3 Problem statement 6 1.4 Rationale for the study 6 1.5 Purpose of Study 7 1.6 Research objectives: 7 1.7 Limitations 7 1.8 Assumptions 8 1.9 Hypothesis 8 1.10 Scope of the study 8 1.11 Outline of the study 9 1.11.1 Chapter1. 9 1.11.2 Chapter 2. 9 1.11.2.1 Literature review I: Organizational Culture 9 1.11.3 Chapter 3. 10 1...
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...HUMAN RESOURCE DEVELOPMENT PRACTICES: ENHANCING EMPLOYEES’ SATISFACTION ETHIOPIAN A CASE STUDY OF ETHIOPIAN ELECTRIC POWER CORPORATION A PROJECT SUBMITTED TO THE SCHOOL OF BUSINESS AND PUBIC ADMINSTRATION OF ADDIS ABABA UNIVERSITY IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF ART IN BUSINESS ADMINISTRATION By DESALEGN AMLAKU ADVISOR ATO TESHOME BEKELE ADDIS ABABA UNIVERSITY SCHOOL OF BUSINESS AND PUBLIC ADMINISTRATION MBAMBA-PROGRAM June 2010 ADDIS ABABA UNIVERSITY SCHOOL OF BUSINESS AND PUBLIC ADMINISTRATION MBAMBA-PROGRAM TO A PROJECT SUBMITTED TO THE SCHOOL OF BUSINESS AND PUBIC ADMINSTRATION OF ADDIS ABABA UNIVERSITY IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF ADMINISTRATION ART IN BUSINESS ADMINISTRATION By DESALEGN AMLAKU GUGISSA GSR /1996/01 ADVISOR ATO TESHOME BEKELE June 2010 ADDIS ABABA UNIVERSITY SCHOOL OF BUSINESS AND PUBLIC ADMISTRATION MBAMBA- PROGRAM HUMAN RESOURCE DEVELOPMENT PRACTICES: ENHANCING EMPLOYEES’ SATISFACTION STU TUDY CORPORATION A CASE STUDY OF ETHIOPIAN ELECTRIC POWER CORPORATION (EEPCo) By Desalegn Amlaku Gugissa GSR/ 1996/01 Approved by the Board of Examiners: ______________________ ___________________ __________________ Advisor Signature Date ______________________ ___________________ __________________ Examiner Signature Date ______________________ ___________________ __________________ Examiner Signature Date Declaration I hereby declare that this project is my original work...
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...2347-4572 Vol. 2, Issue 9, Sep 2014, 107-122 © Impact Journals THE IMPACT OF ORGANIZATIONAL COMMITMENT ON EMPLOYEES PRODUCTIVITY: A CASE STUDY OF NIGERIA BREWERY, PLC IGBAEKEMEN GODDY OSA1 & IDOWU OLUWAFEMI AMOS2 1,2 Department of Sociology, Nigeria Police Academy, Wudil, Kano, Nigeria ABSTRACT The need for this study arose from the acknowledgement of organizational commitment on employee productivity as the most critical in all organizational analyses, and the determinant often found between goals of the organizational all the needs of employee within it, therefore, necessary to empirically study how the impact of organizational commitment on employee are coping with the challenges of employee productivity. The presence of organizational commitment to employees can be used to gain employees support for organization and in turn maximize the benefits it receive from their employee with greater productivity and individual performance seems to increase in the same proportions. Organizational commitment and employee productivity issue are emerging as the most critical work force management challenges of the past, present and immediate future driven by, employee loyalty. Frontline manager, supervisions, a project leader, team captain or human resource manager actually has more power in an organization to reduce poor productivity, because the factors that drive employee satisfaction and commitment are largely within the direct manager’s control, and for this to be achieved...
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...Organizational Commitment and Communication in Disney In 2005, Michael Eisner resigned from the Walt Disney Company. Eisner had an autocratic style and no communications which did not align with the beliefs of Disney. Bob Iger replaced him and had different methods and leadership ideas. Iger became the breath of fresh air that Disney needed to change Disney culture back to the organizational structures of Walt and Roy Disney (“From beast to beauty,” 2007). Leadership Disney demonstrates a charismatic leadership. Charismatic leadership is the ability to inspire and motivate the workforce to achieve high goals and levels of commitment to the company. The characteristics of a charismatic leader can be broken down into four components. The first is a vision. There is a common goal communicated towards bettering the company. The second is a personal risk. This type of leader is willing to take personal risks and put it all out there. They are also sensitive to the needs of others. Even though they are in a leadership position, they are concerned about others and are receptive to their needs. The last is unconventional behavior. Charismatic leaders will think outside the box and participate in activities that are “not normal.” There are also personality traits that are consistent with charismatic leaders. They are extroverted, demonstrate confidence in themselves and strives for achievement. They use their passions to create enthusiasm that draws in the workers and inspires them...
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...Attitude in the HR-Organization Performance Linkage Process Ramkumar, N., PSG College of Technology, Coimbatore ram_mba_stc@yahoo.co.in Krishnaveni, R., PSG College of Technology, Coimbatore kegi_4@yahoo.com There is a growing debate in the corporate arena regarding the level of contribution of the human resource practices to the bottom line of the organization. In line with this, researchers have conducted numerous studies to demonstrate the positive association between HR and performance and provide encouragement to the HR professionals with their empirical results. The present paper makes a critical analysis of such literature and adds value to the concept. Although such strong relationship exists, the mediating or intervening variable in the process was not dealt with. This review based work identifies the intervening variable and provides a convincing evidence and explanation to the linkage process. The theoretical background for a new direction in the HR-performance linkage research is put forth to the researchers associated in this field. Keywords: Human Resource Practices, Organizational Performance, Organizational Commitment. 1. Introduction Today across the globe, it is widely accepted that organization success depends on its people. It is clear that human capital and intellect drive business growth. Over the years, the profession of HR has developed around the assumption that human resource practices directly affect organizational performance. Their role is evolving with...
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...“Performance management and the psychological contract are both critical in getting the best from employees.” One could describe an organization's relationship with an employee as an exchange of sorts; an employee exchanges his/her labour for economic rent and an employer facilitates the transformation of the labour into a value added return. But such exchanges require that the employee be supported, nurtured, and developed in line with organizational aspirations (Behery, Paton & Hussain, 2012). Therefore, in Human Resource Management, the relationship between performance management, the psychological contract and their effects on organisational performance is becoming an area of increased discussion. It has been argued that, in order to generate a work environment where employees know what is expected of them and perform in such a way that the strategic goals of the organization are supported, it is crucial that the parties have confidence that the other party will deliver on their promises (Rousseau, 1989, as cited in Braekkan, 2012). The management of performance is a major element in determining the psychological contract within an organization, particularly in circumstances of change. (Stiles, Gratton, Truss, Hope-Hailey, McGovern, 1997) Global forces have placed performance at the heart of the employment relationship. Simultaneously, performance management has become, at least implicitly, Human Resources Managements primary goal for strategic purposes (Davila &...
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...Change Organizational Leadership LDR 531 April 2, 2011 Joseph A. Bucci LDR 531 Affecting Change Change is something that is inevitable and cannot be prevented. Many organizations undergo change every day in order to remain operational as well as to take advantage of opportunities within their industry. There are times when employees do not accept change positively. In situations like these, how do managers cope with resistance? Leadership is defined in many different ways but the most common definition is the ability to influence a group towards a common goal (University of Phoenix). An effective manager is responsible for motivating employees through change to accomplish organizational goals. Smith and Falmouth is a midsized Teleshopping network with operations in the United States and Canada. S & F was motivated by its industry forecasts an immediately moved to become a major player within their industry. Their first move was implementing an e¬tailing division, S & F Online, six months ago. The success of this division was crucial to the company’s growth over the next three years. The CEO, Irene Seagraves, appointed members of a new division to implement the strategy of S & F Online. Seagraves appointed various members of the team to positions within the management leauge. Irene also appointed a Chief Operating Officer of S & F Online to increase the sales and to make the company a profitable long-term company (University of Phoenix). Control methods Organizational culture...
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...Organizational Psychology Paper Job Satisfaction Paper Rough Draft What is job satisfaction? The answer to the popular question can be as unique as each individual that the question is presented to. According to Christen and Soberman, there is a significant relationship between the effort an employee puts forth on the job, their job performance and their job satisfaction (Christen & Soberman, 2006). However, the question still lingers of what exactly is job satisfaction. Job satisfaction is essential component within any organization and needs to be clearly defined. Managers and organizational leaders must have a clear understanding of what job satisfaction is before they can effectively address the subject with their employees. Jex and Britt provided a basic definition of job satisfaction that simply states job satisfaction is “an employee’s overall evaluation of his or her job as favorable or unfavorable” (Jex & Britt, 2008). The components that are included in determining an employee’s level job satisfaction are the feelings, thoughts and behaviors that are associated with their job. In addition to determining the components that are included in gauging an employee’s level of satisfaction, there are also various indicators. An employee can express their level of job satisfaction in a number of ways. Employees can express their satisfaction or dissatisfaction verbally, physically or emotional. Employees can express their job satisfaction verbally...
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...Organizational Behavior Trends Paper Mary J. Fambro MGT/307 December 13, 2010 Adeline Boomgaard Organizational Trends Today’s business world is high-tech, high-stress and high-speed. Although some traditional methods of organizational management are necessary, today’s successful organizations must focus on high-performance, operational effectiveness, organizational dynamics, diversity, and communication. This summary will examine the characteristics of high-performance organizations. It will discuss how they differ from traditional organizations in terms of operational effectiveness, workplace stress, and organizational. The summary will also discuss strategies for managing stress in the workplace and evaluate some to the emerging trends in organizational behavior as they relate to high-performance workplaces and stress management techniques. Characteristics of High-Performance Organizations High-Performance Organizations (HPO) is an organization that concentrates on bringing out the best in individual employees. In order for the organization to emerge as a HPO the organization must implement the following characteristics: * Individuals are assets. With a High-Performance Organization employees are assets to the organization. * Mobilized teams. The heart of a HPO is cohesion and teamwork. Flat hierarchies were team members can work together is a strong characteristic of the HPO. * Integrate the newest technologies. Technology can greatly...
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...The Human Resource Management models contains all Human Resource activities. When these activities respectively are carried out efficiently it will result in a competent and willing workforce These models establish the need for people to be recruited and developed, which in turn will enable them to achieve the organizational goals and maintain performance. HRM models can be termed as Harvard model, Michigan model and more recently introduced Guest comparative model respectively. Hard human resource management Here Workers are considered a resource that needs to be controlled in order to achieve the best possible profit and competitive advantage. The Michigan model. This focuses on hard HRM, because it outlines the importance of treating employees simply as means to achieve organizations strategy or as a ‘pure’ resource. Thus characteristics of hard HRM is seen in this Michigan model. Here it follows task focused employee approach which has highly defined and narrow job design and usually employees are strictly guided. Jobs are usually repetitive, shows a hierarchical culture no defined career progression offered. It defines that people should be obtained cheaply, used sparingly and developed to be exploited fully. It says that internal human resource policies should have a tight fit to the external business strategy of the organization, and thus known as ‘matching model’. The Michigan model states the different business strategies found and relates them to contrasting...
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...within an organization. Human Resources is responsible for obtaining human capital in order for an organization to obtain and maintain productivity and profits. Human capital is a major expense and investment within organizations. If the organization is unable to retain its workers, the organization nets substantial losses on each employee it is not able to retain. Losses presents themselves not only in production costs, but training and development dollars invested in the employees as well, in addition to recruitment and hiring costs. My literature review will introduce and evaluate common types of retention systems used by staffing systems and their effectiveness in the workplace. Author of “An Analysis of Human Resource Information Systems impact on Employees”, Kelly O. Weeks describes the overall basic benefits of Human Resource Information Systems. She states in her article “systems give the organization the ability to consistently develop and manage employees based on the value of an individual's contribution”. The article also describes the various ways in which HR systems can improve job productivity by cutting repetitive work, and increasing the speed in which manual processes are managed. This article provides a basic general educational foundation and working knowledge of various Human Resource Management Systems, and Human Resources systemic function within the organization. In this article, the author details the use of a Human Resource Information System and how they...
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