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Empowering Your Organization

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Empowering Your Organization

Empowering Your Organization
This paper will focus on four detrimental symptoms of disempowerment: Blame and victim mentality, Apathy and burnout, Gossip and backbiting and Top talent leaving for better opportunities or work environment. These are common issues found within many organizations. Their negative impact is corrosive and metastasizes like a cancer.
However, if symptoms are recognized, diagnosed and consequently addressed the damage can be halted and replaced with positive and productive values that will serve to empower. World-renowned for their pioneering work on empowerment the six values identified by Gershon and Straub (2009), will be used as a tool to develop strategies to resolve these four issues of disempowerment.
The Blame Game
Hierarchy, inequality, and violence, in the history of mankind there has been a structure of those that lead and those that follow, the blessed and those that lament, hunters and prey. The world is a diverse place; therefore, different societal sects or cultures view and respond to difference in position/title, wealth and power, and capability in dissimilar ways.
In the workplace this disparity can produce a phenomena referred to as “victim mentality.” This behavior is marked by an individual blaming everything and everyone for their failures and woes; with the individual assuming the role of victim, e.g., John who is chronically tardy to work is terminated. Instead of seeing his behavior as the catalyst for the loss of his position, the employee believes that the manager had a vendetta against his possible success and blames the manager for his termination. John refuses to accept accountability (Stem, 2012).

Apathy and Burnout Those suffering from burnout can be classified as the “working wounded;” these individuals have lost their motivation and passion for their work as a result of being physically, mentally and emotionally drained. In this state their work is simply a means to an end as apathy—by any other name: boredom, lack of concern, or lethargy, takes hold and walks hand in hand with burnout.
These two powerhouses of disempowerment combined “reduces productivity, nullifies innovation, and creates inertia in the workplace (Stem, 2012).” An example is Sara, a feisty, bubbly personality, who had a passion for a job well done. Due to the downsizing of the company where she works, Sara has been given a continual increase in her job responsibilities, without compensation or proper training. She has had to wear a number of different hats for well over two years. Lunch is taken at her desk and vacations are constantly rescheduled; her marriage and family life have suffered greatly (Theravive, n.d).
Gossip and Backbiting Gossip is talk that serves to be both degrading and belittling. Its counterpart is backbiting. A malicious and insidious form of verbal assassination used to destroy the reputation of another individual. Backbiting as its name implies is normally spoken behind the back of another, when they are not around to defend themselves. Normally fueled by jealousy, its effect can be devastating and life altering (Tabije, n.d.).
Example given: Charles, a handsome, well educated, spoken, traveled, experienced and manicured man in his early thirties, has just been given a highly sought after position. Henry, an older man with limited qualifications and fading looks, upon hearing that Charles had gained the promotion began to tell others in the organization. That the only reason Charles was able to get the promotion was due to his charming good looks and “prowess” with the ladies.
Henry went on to state that Charles and the female CEO he was now working under were having a torrid affair. The gossip traveled to Charles’ wife of fifteen years—his college sweetheart Jane, who after several devastating miscarriages was just entering her second trimester. The news sent her to the hospital threatening to spontaneously abort.
Top Talent Leaving for Better Opportunities or Work Environment “Top talent leave [sic] an organization when they’re badly managed and the organization is confusing and uninspiring (Andersen, 2012).” Bureaucracy—believing they fail to have a voice, work and/or projects are not challenging are amongst the reasons top talent will leave an established position (Jackson, 2011).
An employee who is well qualified with more experienced than those in higher positions and has been working on a particular project with clients for a substantial amount of time, may feel underappreciated when they voice concern, or offer insight on the project. If this becomes more of the “norm” the employee may begin to put out “feelers” in hopes to gain a position in an organization that will value their talent(s). All of these issues can be quite detrimental to the overall success of both the individual and the organization. In order to prevent, deter or resolve these issues, Gershon and Straub six values for empowerment namely: Self Responsibility, Authentic Communication, Trust, Personal and Group Process Skills, Learning and Growing and Caring can be incorporated into a plan that will utilize the full capabilities and develop the full potential of employees (2009). One manner in which to counteract the blame and victim mentality is for those in leadership, managerial or supervisory positions to lead by example. By concentrating on the ultimate vision, they can help employees understand how their job and performance supports the vision. Allowing employees the opportunity to share their insight via authentic and true communication and participate in the decision making process can help prevent both apathy and burnout and the threat of top talent leaving for greener pastures elsewhere. This measure can boost morale, increase production and help alleviate job stress (Tucker-McLaughlin, n.d). Gossip and backbiting can be resolved by the act of communication. Those in leadership and managerial positions can ccommunicate on a regular and consistent basis with employees about organizational plans and projects. This inspires trust, combined with personal and growth process skills a Workplace Expectation can be created that informs employees about the impact of gossip, and enables them to hold each other mutually accountable for having a "gossip free" workplace (Corbin & May, 2005).” The six values outlined by Gershon and Straub, also incorporate aspects of learning, growing and caring in terms of employees being able to be creative in assisting the growth and development of the company via personal skills and talents. The organization via its leaders and management are demonstrative of these aspects in showing appreciation for their employees’ efforts in terms of education, incentives and rewards.
Conclusion
The information used in this paper was acquired through various online publications. Publications whose authors are considered authorities in the business world; in reading the materials it became obvious that certain similar dynamics and issues were experienced in organizations whether small enterprises or major conglomerates. This has given rise to certain measures and procedures being created to counteract negativity that could be detrimental to an organization. Applications of Gershon and Straub’s six values could be discerned throughout the information and its success highly evident in addressing such issues as blame, apathy, gossip and the loss of top talent; disempowerment with consistent and honest effort was turned into empowerment.

References
Andersen, E., (2012). Why top talent leaves: op 10 reasons boiled down to 1. Forbes. Retrieved from http://www.forbes.com/sites/erikaandersen/2012/01/18/why-top-talent- leaves-top-10-reasons-boiled-down-to-1/
Corbin, J., May, J., (2005). What to do about gossip in the workplace? HR Advisor. Retrieved from http://www.mrsc.org/focus/hradvisor/hra0505.aspx
Gershon, D., & Straub, G. (2009). Empowerment Institute: The empowering organization: Changing behavior and developing talent in organizations. Retrieved from http://www.empowermentinstitute.net/eo/index.html
Jackson, E., (2011). Top ten reasons why large companies fail to keep their best talent. Forbes. Retrieved from http://www.forbes.com/sites/ericjackson/2011/12/14/top-ten-reasons- why-large-companies-fail-to-keep-their-best-talent/
Stem, G., (2012). Employee burnout: Around the corner? Already here? CNN Money. Retrieved from http://management.fortune.cnn.com/2012/05/21/employee-burnout-around-the- corner-already-here/
Tabije, I., (n.d.). Backbiting in the workplace. Retrieved from http://human-resources- mgt.bestmanagementarticles.com/a-36061-backbiting-in-the-workplace.aspx
Theravive, (n.d.). Professional burnout: treatment and counseling. Retrieved from http://www.theravive.com/services/professional-burnout.htm
Tucker-McLaughlin,M., (n.d.). The importance of dealing with organizational stress. Chron. Retrieved from http://smallbusiness.chron.com/importance-dealing-organizational-stress- 31388.html

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