Premium Essay

Encouraging Cultural Diversity in the Workplace

In: Business and Management

Submitted By diogopedro1000
Words 5451
Pages 22
Encouraging cultural diversity in the workplace

BANELY PAZ
SCHEVASHEA PEDRO
HERMENEGILDO PEREIRA
VANESSA ORTEGA
DAITIARA PEREZ

Table of Contents

Title…………………………………………………………………………………………….......i
Table of Contents……………………………………………………………………………...…..ii
Introduction………………………………………………………………………..………………1
Assessment of Carnival’s External Environment………………………………………………....1
Assessment of Carnival’s Internal Environment……………………………………………..…...2
Assessment of Organization Process…………………………………………………..………….3
Recommendations…………………………………………………………………...…………….4
Summary…………………………………………………………………...……………………...5
Refrences…………………………………………………………………………………………..6

Strengths The Carnival Corporation has many strengths that have helped the organization become so successful. These strengths range from brand recognition to diversity. The corporation has established a recognizable brand. The carnival cruise ships are known to be all about fun and when their name is mentioned the consumers know exactly what to expect. “ Carnival offers a range of holiday and vacation products through its diverse brand portfolio to a customer base that is varied in terms of culture, languages, and leisure-time preferences” (Carnival Corporation, 2013). The very well established brand has allowed for the corporation to grow into more than a million dollar organization. The branding has been important in becoming successful at cultural diversity because it needs to satisfy the needs of many. If this company were to lack the brand recognition it would not be capable of being so global and innovative. The method that Carnival has used to become so distinct from its other competitors is by targeting a different demographics and offering a different ambiance aboard the Carnival cruises. The corporation has an array of cruise lines such as: Carnival Cruise Line, Princess Cruises, Holland...

Similar Documents

Free Essay

Encouraging Cultural Diversity in the Workplace Final

...employees at their corporate office located in Lincolnshire, Illinois and twelve distribution centers located in Florida, Georgia, Ohio, Texas, Colorado, Pennsylvania, Illinois, Wisconsin, Kansas, California, Oregon, and Connecticut. The CEO/President of the company is Sergio Pereira and the company currently have revenue of $1.6 billion. Quill value their employees by offering many activities such as a wellness center, intramural sports, and hosting associate resource group meetings. Associate resource group meetings are held to provide associates with many skills, build confidence, and prepare for professional opportunities to help grow their careers. These activities allow employees to become comfortable and interact with each other in the workplace (Quill Lincolnshire Inc., 2015). Annex Incorporated is a direct sales...

Words: 4797 - Pages: 20

Premium Essay

Cultural Diversity Training

...Cultural Diversity Training Denise Raftie-Bryant BUS 375 Employee Training Instructor: Niccolle Johnson June 30, 2015 As Human Resource Manager my responsibility is to oversee training and development for a global organization. To effectively create a cultural diversity training course for all employees it’s imperative to be able to understand cultural differences, employment and business law practices. Cultural diversity is embraced by many companies in the workplace and essential to maintain a balanced organization. Organizations that understand cultural difference can secure business deals with global affiliations and increase employee awareness in a diverse workplace offering training courses. It is important to a company’s organizational structure for employers and employees in the workplace to recognize and respect cultural differences. Multilingual employees benefit many companies because of different perspectives from various diverse backgrounds, creativity and problem-solving skills. Organizations continue to seek opportunities for growth, through encouraging cultural diversity provide ways to expand their business. Also the organizations can enhance its ability to solve problems encouraging their employees to share business practices and belief systems who come from different backgrounds. Employee differences are considered beneficial to help build a corporate culture team. However, diversity is embraced through providing employees with......

Words: 2161 - Pages: 9

Premium Essay

Diversity Leads to Success

...Diversity Leads To Success Diversity is an aspect of life that is almost inevitable, especially in the workplace it is growing by the numbers as years are going by. As we go on with our daily lives, people of different cultures that differ from what was once considered the typical American lifestyle more and more surround us. There are countless ways that diversity has impacted our lifestyle, by introducing the old lifestyle of living with different foods, music, and social activities that allow us to have an idea to explore how life in other countries live. Businesses are also noticing the necessity and the importance of diversity. Many have already started investing in diversity and inclusion as part of their overall management structures. To continually challenge their practice, organizations are working to make the connection between those principles and their corporate performance (American Progress, 2011). Workplace diversity refers to the variety of differences between people in an organization. That seems pretty simple enough but diversity encompasses race, gender, ethnic group, personality, age, tenure, cognitive style, education, organizational function, education, background and more. Diversity not only involves how people perceive themselves but how they perceive others whom are different than themselves. Those perceptions do affect their interactions with one another, especially in the workplace. For a wide assortment of employees to function effectively......

Words: 1903 - Pages: 8

Premium Essay

Explain Corporate Social Responsibility and Diversity in the Modern Workplace

...Explain corporate social responsibility and diversity in the modern workplace Identify how companies influence their ethics environment Valuing diversity means making decisions based on merit, encouraging different perspectives, and challenging behaviors that undermine other cultural or gender groups. Valuing diversity means developing attitudes, practices and procedures that provide genuine equality of treatment and opportunity for all employees, regardless of issues such as gender, religious belief, age, disability, sex or ethnic origin. Valuing diversity means: * Championing and progressing diversity, building a positive culture that harnesses diversity. Consistently challenging behavior/attitudes that undermine other cultural or gender groups. * Proactively supporting a meritocracy. * Being fair and objective. * Displaying sensitivity to the needs of individuals, using a broad range of interpersonal styles to suit the requirements of any situation, local environment or culture. * Encouraging a full range of perspectives and assimilating these into business decisions. When it comes to incorporating social responsibility or sustainability in the workplace, it’s not just about creating a green building or complying with green building code; it’s about creating healthy and productive workplaces for people while increasing social and shareholder value for the organization. The 100 Best Corporate Citizens list (from Corporate Responsibility...

Words: 760 - Pages: 4

Premium Essay

Behavior Management

...working within a diverse work environment. Managers must have a positive attitude, express fairness in order to retain employees, and an open mind. Remember, InterClean will be bringing in new staff from EnviroTech, so retention will be very important. Employees performing their jobs effectively should be rewarded. There should be good working relations between employees and managers; and InterClean needs to maintain a healthy and safe work environment. There can be many factors which affect productivity, quality of materials, people skills, procedures, equipment and management skills, just to name a few, but the most important factor would be the attitude of a superior. Appropriate leadership creates a satisfying working environment encouraging higher productivity. Destructive behavior of a manager will turn a well liked job into a disliked one. Rude behavior for managers creates and environment of mistrust and fear, and a consequence of that will have a negative impact...

Words: 822 - Pages: 4

Premium Essay

How to Manage Diversity Effectively

...Managing diversity in the workplace means bringing together people of different ethnic backgrounds, religions and age groups into a cohesive and productive unit. Advances in communication technology, such as the Internet and cellular phones, have made the marketplace a more global concept. In order to survive, a company needs to be able to manage and utilize its diverse workplace effectively. Managing diversity in the workplace should be a part of the culture of the entire organization (Root, 2015). Businesses that fail to successfully manage diversity will suffer economic and social consequences. A workplace culture that allows low morale, employee turnover, harassment, discrimination, absenteeism, and disruption to work teams results in a loss of productivity. When individuals are marginalized or isolated by their co-workers and/or managers because of cultural differences, the outcome is a loss of productivity, business opportunities and the potential for charges of harassment and discrimination (McArthur, 2010). To surpass these risks and effectively manage diversity, George and Jones (2014) believe that managers (and other organizational members) must possess or develop certain attitudes and values and the skills needed to change other people’s attitudes and values. These two authors go on to describe the steps that managers can take to change attitudes and values and promote the effective management of diversity. Step one is to secure top management commitment. Top......

Words: 615 - Pages: 3

Premium Essay

Starbucks Essay

...today, diversity initiatives have emerged as a core component of many companies’ mission statements and driving human resource practices (Andrulis & Sanchdev, 2009). As companies expand globally, there is one corporation that has expanded in diversity globally. Starbuck’s is one of the largest coffee companies in America and a cross the world that is diverse culturally. So, how does Starbucks utilize its cultural intelligence to increase the awareness of diversity in the workplace? Is workplace diversity important to employees at Starbucks? Starbucks’ believe that to operate successfully in a global marketplace, embracing diversity in every aspect of their business is absolutely essential (www.starbucks.com). Diversity is something that brings everyone together, race, gender, religion, cultural background, experience etc… Diverse workplaces do the same as well, learning from one another and being able to work in an environment with different ethnicities. Diversity brings opportunities within the organization and the learning capability increase from the many cultures. By Starbucks being a global corporation, the company has to maintain their diversity not just for the workplace but also for the community. In this paper I will describe and explain the foundation of Starbucks Company, and how diversity is implemented in the workplace. I will also discuss how diversity is implemented in my work organization and my opinion of the importance of diversity in a workplace.......

Words: 1803 - Pages: 8

Premium Essay

Importance of Cultural, Ethnic, Gender Difference by Managers and Professional in a Business Setting.

...Importance of cultural, ethnic, gender difference by managers and professional in a business setting. In a professional organization, a successful manager must be able to deal with people with multiple cultural differences and diversity. Diversity is the presence of people from wide range of backgrounds possessing different traits. People tend to prejudge and place stereotypes on others that are not like them, to be an effective, manager and employee must be respectful and recognize each other’s differences. Some contributing factors to diversity include age, race, ethnic origin, culture, physical abilities, religion and sexual orientation. A good manager should be able work with any one regard of their culture or race. In some organizations, women are still regarded as inferior to men, which affects their positions and salary, also some minorities are not getting the position that they deserve, some organization continue to treat minorities as less qualified even though they have the experience and what it take to do they job effectively, the positions are offered to those that are not even qualified just because of the ethnic background. Workplace diversity is very important, understanding cultural, ethnic and gender differences by managers and professional in a business environment can help with the growth of the company, these business can benefit from the different talents, perspectives,......

Words: 515 - Pages: 3

Premium Essay

Literature Review Diversity

...THE IMPORTANCE OF CULTURAL DIVERSITY IN ORGANIZATIONS LITERATURE REVIEW ------------------------------------------------- INTRODUCTION Cultural Diversity is more than a matter of representation of cultural differences. It also respect and value differences, whether of gender, race or ethnic origin, differences based on lifestyle, appearance of language proficiency, communication and decision making. Diversity is causing concern for organizations, although initially was seen as irrelevant to the effectiveness of the organization. The truth is that the most important developments of an organization derived from human diversity (Palmer, 2003). The management of diversity begins primarily as a voluntary initiative by organizations in recruiting workers belonging to different groups of social identity. Managing diversity brings with it the legacy management: the classic traditional notions of control, leadership, organization and power. Hays-Thomas (2004) propose a more meaningful understanding of cultural diversity, which focuses on groups that systematically have faced discrimination and oppression at work. These historically disadvantaged groups generally include women, people of religious and ethnic minorities with or without disabilities, older workers, and homosexual. Nowadays, organizations that invest on human diversity are developing a source of competitiveness at national and international level. These organizations are also more capable in the global economy...

Words: 716 - Pages: 3

Free Essay

Diversity

...Diversity in The Workplace Social diversity is all of the ways that people within a single culture are set apart from each other. Elements of social diversity can include ethnicity, lifestyle, religion, language, tastes and preferences. In general, ideas of social diversity are expanding, in part because global interaction and communication are becoming easier and more common. Worldwide, the standard of living is generally improving too. Scholars believe that there is a correlation between healthier lifestyles and the willingness of people to accept diversity as a positive element within culture. The more people are exposed to certain elements of culture, the more likely those elements are to be absorbed into it. Diversity in social status is rarely mentioned in traditional discussions of workplace diversity. In a workplace environment mangers but do their best to ensure that each employee feels they are being compensated fairly, according to their abilities and contribution, to avoid feelings of ill will between employees of varying social status. It sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more. Diversity not only involves how people perceive themselves, but how they perceive others. Those perceptions affect their interactions. For a wide assortment of employees to function effectively as an organization, human resource professionals need to deal......

Words: 591 - Pages: 3

Premium Essay

Diversity in the Workplace

...Place of work diversity states to the assortment of differences between individuals in an organization. Diversity incorporates education, background, gender, personality, cognitive style, race, organizational function, age, ethnic group, tenure. Diversity not only includes how persons identify themselves, but how they see others. Those observations affect their relations. For a wide mixture of staffs to function efficiently as an association, human resource specialists need to deal well with matters such as adaptability, change and communication. Workstation diversity is built on the old-style ideology of equal work opportunity. Though equal work opportunity concentrate on warranting that all people have right of entry to work opportunities and conditions, diversity is accommodating, receiving and appreciating the dissimilarities inherent in every single person and distinguishing the involvement that a diverse employees can make to organizational success and performance. An important feature of workstation diversity is the role that we all play to a place of work that is at liberty from harassment and discrimination. An establishment's achievement and attractiveness is determined by its capability to clasp diversity and appreciate the advantages. Organizations aggressively evaluate their management of place of work diversity, implement diversity plans, concerns and develop multiple benefits such as: Improved flexibility; Establishments hiring a diverse employees can supply...

Words: 827 - Pages: 4

Premium Essay

Managing Diverse Workforce

... Name Institution Introduction The concept of workplace diversity refers to the differences that exist within an organization based on the employees working together in a team (Sonnenschein, 2009). It is imperative to note that the modern working environment calls for the need to manage the diverse workforce. As such, the management shoulders the responsibility of ensuring that they effectively manage diverse employees within their organization. It would sound simple to think that managing such team does not require tact and knowledge. However, it is pertinent to note that the aspect of diversity encompasses many fields like ethnic background, race, and age of individuals, gender, educational level, and the personality type of people. Additionally, diversity involves how the individuals perceive themselves and others of the different background than theirs. Hence, the perceptions will interfere with how they interact with others and the manner in which the organization will operate (Blunt, 2009). Therefore, for various assortments of employees to be in a position to function effectively within an organization, the human resource personnel must effectively deal with a broad range of issues. For instance, they must address change within the organization, communication aspect, and adaptability to the working environment. Furthermore, the issue of diversity will significantly increase in the future hence the need for every organization to......

Words: 2288 - Pages: 10

Free Essay

Diversity in the Workplace

...Diversity in the Workplace The United States is facing the need to provide nursing care to an increasing diverse patient population with a nursing workforce that, in itself, is impacted by generational, ethnic and gender differences. The purpose of this paper is to present the importance of diversity in the workplace and delivering culturally competent nursing care, the impact of gender diversity, and the misrepresentation of minorities in the nursing profession. Importance of diversity in the workplace America is a kaleidoscope of cultures, religions, races, and nationalities. The USA Quick Facts from the US Census Bureau shows the following 2011 population statistics: White 63.4%, Hispanic/Latino 16.7%, Black/Afro-American 13.1%, Asian 5.0%, American Indian & Alaska Native 1.2%, and Native Hawaiian/Pacific Islanders. 0.2%. In 2012 minority population increased to 37% and is projected that minorities will be the majority by 2043. Mason, Leavitt & Chaffee (2012) pointed out that as our population “continues to grow and increase its diversity, it is important that the nursing workforce reflect these changes to effectively meet patient care needs and ensure cultural competency” (p. 378). Cultural assessments must be part of the nurse’s health assessment. To be culturally competent nurses need to be aware of their own culture, and the diverse culture of their colleagues and patient populations (Maier-Lorentz, 2008). Culturally competent nursing care is important...

Words: 1515 - Pages: 7

Premium Essay

Diversity

...Awodipe AMBA 600 How Does Diversity Impact The Workplace? Issues of Diversity are common in small and big corporations in the United States. As defined by Webster dictionary, diversity is “the inclusion of individuals representing more than one national origin, color, religion, socioeconomic stratum, sexual orientation”. Diversity in a workplace is how people perceive themselves and the individuals they work closely with. In turn, that perception good or bad can affect the way employees interact with one another in a workplace. Although diversity in a work place is seen as a good thing, it also poses some difficult challenges for business organizations. In order for an organization to succeed at being diverse, they must first understand the benefits of a diverse work environment, the true meaning of what it is to be diverse, and how to improve diversity in the workplace. When talking about diversity and trying to achieve a diverse work place, it is very important for an organization to understand the benefits of having a diverse work environment. Organizations with a diverse work place have shown to thrive and be more successful than homogeneous groups. I believe the reason for this is due to the different ideas and perspectives each individual in a diverse group brings to the table. According to the article “How Diversity Works” Paul (2014) stated “the benefit of having diversity in a group is the creativity that it brings out of the group. Diversity encourages the members......

Words: 1523 - Pages: 7

Premium Essay

Issues on Diversity

...Issues on diversity By: Derrick Brown BUS200 Workplace diversity is referred to as the variety of differences between all people in an organization which consist of race, sex, age, ethnic group, personality, education, cognitive style, tenure, organizational function, background and so forth. It not only involves the way people perceive themselves, but how they perceive others as well. Those perceptions affect their interactions with others. For a variety of employees from different ethnic backgrounds to function effectively as an organization, human resource professionals has the responsibility to deal effectively with issues such as communication, adaptability and the opposition to change. Diversity has increased significantly over the years and you will see many more companies adopting it in their organizations.. Many successful organizations have recognized the necessity for immediate action and are ready and willing to spend resources on managing diversity in the workplace as we speak. Individuals of different ethnic backgrounds have different values and attitudes.  Cultural differences determine the observed differences in peoples work attitudes.  The culture in a organization determines the ability of employees from other groups to perform within the organization.  People from minority groups encounter challenges everyday facing stereotyping, discrimination, and prejudice.  Prejudice can be defined as an adverse opinion, a preconceived idea or bias, or......

Words: 912 - Pages: 4