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Erik Piterson

In: Business and Management

Submitted By xoravamariami
Words 2767
Pages 12
Erik Peterson

Leadership Case Analysis
October 21, 2010

Heather Adams
Bob Ciccolella
Kevin Lamparter
Borey Pek

Fact Pattern
Erik Petersen, an MBA graduate from Dartmouth College, was hired seven months earlier as the General Manager of Green Mountain Cellular Telephone (GMCT) in Hanover, New Hampshire. Peterson had a B.S. in electrical engineering from MIT and was an officer in the U.S. Army Signal Corps. His interest in the cellular field had grown for the last several years. When hired by Jenkins, the founder of the CelluComm, Peterson thought he would be working directly with Jenkins. However, he would instead be reporting to Hardy, the Director of Budgets and Plans. Like Peterson, Hardy had no experience in the start-up project or the cellular field.

Considered to be profitable, GMCT was one of three pre-operating systems being built by CelluComm and expected to serve about 400,000 people. GMCT was in the construction phase for one and half years before Peterson started and was still in the start-up stage. GMCT was to operate 21 cell sites; 16 sites were anticipated to be ready by the turn-on date and five others in the eight months following. By March, GMCT was one month behind target and its turn-on-date had been revised from February 1st to April 1st.

When he arrived to Hanover, Peterson convinced the corporate office to terminate the contract with the construction subcontractor due to poor performance. He then hired a new subcontractor, Granite State Construction Company based in New Hampshire, which was led by Smiley DiCicco. At this time, Peterson determined there were significant interpersonal relationship issues among his staff, including between himself, Hardy and Andrews, the chief engineers. When he first started Peterson knew that Andrews was not capable of leading a start-up project such as GMCT.

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