...5 Essential People Skills Dale Carnegie BOOK REVIEW While reading this book, no one can ignore that the central idea of this book surrounds around teaching a person how to be more assertive and less fearful of putting your thoughts and ideas out on the table. Assertiveness is the ability to stand up for ourselves and to say how we feel when we feel we need to. It includes Expressing your own opinion and feelings. * Saying "no" without feeling guilty. * Setting your own priorities i.e. choosing how you spend your time. * Asking for what you want. * Being able to take reasonable risks. * Choosing not to assert yourself at times when you feel it would be better not to say anything. The book teaches you that there are a lot of people who are not assertive and forthcoming in speaking their minds out clearly and hence that might lead to them not getting what is due to them and also to feel bad about themselves. They may go over a situation in their mind time and time again thinking, "Why didn't I say that?" or "If only I'd done this". This can lead to feelings of blame, depression and anxiety. The book teaches that applying appropriate assertiveness to all your interactions is the most effective approach to creating a successful career. This book helps you be the most positively commanding, prosperous, and inspired professional that you can be. The primary achievement of this book is to identify and explore five essential people...
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...Study skills, defined by Wikipedia (2014) are “approaches applied to learning”. Anderson (2002) describes study skills as processes of meta-cognition, which is self -awareness of one’s thinking and learning. Gettinger and Seibert (2002) view study skills as academic enablers which function as critical tools for learning. Kerka (2007), views their importance, because guidance is required with not only what is learnt but with how information is learnt. “Study skills don’t hatch fully formed…they evolve and mature through, practice, reflection, trial and error” (Cottrell 2013). Cotrell, details the 5 study skill components as self-awareness and self-evaluation, task awareness, strategy, method and organisation, confidence and a sense of entitlement and familiarity, practice and habit. EMSTAC (2001) values study skills not only for academic learning, but effective for everyday life, continuing to help individuals to be successful lifelong learners and manage their jobs, households and finances. The concept of study skills as the only basis of a sound education, however, is perhaps a little controversial, conflicting with other authorities on intelligence. For example, Cottrell details how “earlier psychologists such as Spearman (1972) and Terman (1916) believed that each individual has a general level of intelligence”, suggesting that abilities remain fixed throughout life. Dweck (2007) acknowledges that the notion of fixed intelligence is not entirely irrational. She...
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...Listening: An Essential Part of Communication Skills I. Introduction: Communication comes from the Latin word communis, meaning commonness. It is a process wherein knowledge, ideas, information, attitudes, and feelings are transmitted (Padilla et al, 2003 p. 3). Communication is a two-way process by which information is changed between or among individuals through a common system of symbols, sign and behaviour (Martinez, p1). It is an essential function of civilization. Basically it consists of writing, reading, speaking and listening. Listening is a skill that has to be practiced and learned. Among the four skills of communication, listening is the most ignored, yet it takes up the greatest amount of time in the study of these four skills (Igoy, 2004 p 85). Listening like any other skill, has to be practiced because we listen everyday and we think we know how to do it. Yet, like any other skill, we can learn to do it better and continue to improve our listening skills throughout our lives (Diaz, 2005, p. 28). At the end of the communication line is an indispensable element – the listener, the active participation of whom either makes or unmakes communication. How good at listening this element is, spells a big difference in the communication process. At this point, it part, comes though a constant awareness and study of how listeners respond. This is especially so if we consider the axiom that meaning is altogether in the mind of the listener. II. 1. What is the...
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...culture results, in reflection, consisted of high powered occupations. Jobs that have high salaries, likilihood of rapid promotion, the chance to learn new skills, career advancement, and overall career development. I am teamwork centered. Which includes working in close knit teams, friendly and supportive colleagues, and a cooperative and sharing atmosphere. Finally, my results said I was ethical. Having emphasis on fairness, making a difference in people’s lives, and the chance to contribute positively to society. Compentencies that were stated were high powered organizations, teamwork centered, and the value of being ethical. According to the podcast on contingencies it stated you should increase your strengths, minimize your weakness, allow opportunity, and reduce threats. Strategic management will affect the entire organization grow and with high salaries come high responsibilities. Operational functions are targets on specific operations of the company which would include fairness act, equal opportunity employment, and helping people grow within the organization. Possible threats could be the comparative advantage towards competitors. The essential elements that make a company different from its current competitors in the same market and the posssibility of new entrants. My compentencies relate directly to the essential contencies of a SWOT anaylysis. A person has to look at a high powered workplace as being fast paced, knowledgeable of different technologies, and always...
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...manage and lead the team of the admin staff. It is important that they are able to delegate the tasks for each member of the team and that the level of work given is appropriate to the team member. The office administrator in the DanIndia Furniture Ltd will be involved with the smooth running of the office and ensure every department is working according to company practices. Information Management The administration is a corporate body specifically charged with making resources productive, reflects the essential spirit of the modern era, it is essential and this explains why once established grew so rapidly and so little opposition. The information administration seeks to achieve goals through people, using techniques within DanIndia. She is the key subsystem within an organizational system. Within the information administration is: • Performance of various interpersonal roles, information and decision. For decision-making process of information flow is essential. This process involves the knowledge of past, future estimates and regular feedback regarding the current activity. The task of management is to implement this information-decision system to coordinate efforts and maintain n dynamic equilibrium. • Coordination of human, material and financial resources for effective and efficient achievement of organizational objectives. • Value of the organization with its external environment and respond to the needs of society. Meetings Office administrators...
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...Commonalities and Successes Jacqueline Friederich BSHS/425 April 6, 2015 Joanie Blamer Commonalities and Successes Human service organizations are unique from organizations in the general business world. In this paper will explicate the essential focal point of all human service programs. It will as well identify the trends of human services, and identifying qualities of human service agency's associate with and how the office contributes to success. Central Focus of Human Service Programs Human service agencies work together, sharing the same goal in each program to enhance the client’s well-being (Lewis & Packard, 2012). In order to assist clients to improve their lives as human service professionals work together in different program settings. The common denominators are essential in the delivery of services. In order to enhance the client’s lives, each organization provides specific services but maintain the same goal. According to Harvey (1998), “having a very clear sense of purpose, direction, mission, or vision and a focus on its accomplishments is necessary to achieve excellence in Human Service Organization.” The human service mission is the needs of the client’s first and the commitment to improving the quality of life with the client and those in the community. Trends In Human Services Throughout the years, trends have changed the service delivery on the specific time. The different factors that change the service deliveries are political...
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...term memory. 4. Reflect. Reflective students distill their opinions from their notes. They make such opinions the starting point for their own musings upon the subjects they are studying. Such musings aid them in making sense out of their courses and academic experiences by finding relationships among them. Reflective students continually label and index their experiences and ideas, put them into structures, outlines, summaries, and frames of reference. They rearrange and file them. Best of all, they have an eye for the vital-for the essential. Unless ideas are placed in categories, unless they are taken up from time to time for re-examination, they will become inert and soon forgotten. 5. Review. If you will spend 10 minutes every week or so in a quick review of these notes, you will retain most of what you have learned, and you will be able to use your knowledge currently to greater and greater effectiveness. ©Academic Skills Center, Dartmouth College...
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...| Followership in cases of conflict of interest. | By: Modupe Blessing Igbafen ABSTRACT An area is usually perceive as basic concerning the piece of followers in definitive ethics is aficionados' responses to dishonest requests by a leader (Carsten & Uhl-Bien, 2007). Followers face moral issues when leaders approach them with wrong requests, for instance, asking for that they take part in practices, which are doubtlessly beguiling. In such circumstances, supporters must settle on a decision: They can choose to stay up to the beguiling sales (e.g., by troublesome the pioneer's request, declining to join in exploitative direct or proposing alternative strategies) or they can oblige the pioneer's allure, largely getting the opportunity to be complicit with the untrustworthy behavior. This decision will apparently be connected with their emotions about follower’s relationship with pioneers, and their particular part. For followers to have the ability to stay up to a pioneer's exploitative sales, they ought not to see their followership part as reserved and obedient. Maybe, they must feel a commitment as a dynamic part in the administration process (Carsten & Uhl-Bien, 2007) INTRODUCTION. The idea of conflict of interest is more important today than any other time in recent memory. Moral sensitivities about the relationship in the middle of experts and those they serve are a wellspring of steady verbal confrontation. This book sets another standard for chip away...
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...1. Introduction Everything that we use to make our life more comfortable are created and maintained by engineers. Clearly engineers play an important role in our lives. However, there is a shortage of them. I believe that studying engineering should be encouraged and we should make engineering a more attractive career. In this report, I will address the importance of engineers, reasons why we are lacking them and some solutions that can help solve the problem. 2. The importance of Engineers Engineers apply their knowledge in mathematics, sciences, economics and society and use their practical skills to design and build structures, machines, devices, materials, systems, and processes1. Looking around us, everything from vehicles, buildings, facilities to our laptops, mobile phones have been created and are still maintained by engineers. Hence, it is hard to imagine how our lives will be without them. Moreover, engineers are those who has changed and shaped the world today. “Engineers will drive the solutions to today’s most pressing problems” – Quote by Dean of Engineering, UC Berkeley. One of the most significant events in the history of the world’s economy is the Industrial revolution in eighteenth and nineteenth century. Starting in the UK, the manufacturing of products has switched from animal and labour based to machine based. Since then, the UK economy, and later the most of Europe economy have developed dramatically. Engineers continue to solve one of the biggest problems...
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...Catastrophe disasters will happen in the establishment of an organization and can immediately affect the corporate image, which can directly impact the financial stability of the organization. This crisis involves a recent explosion at one of the plants at the XYZ Corporation and will require the development of an external relations strategy in order to rebuild the corporate image of the organization. The goal of the XYZ Corporation will be to develop a communications and external relations strategy to explain the events that led up to the explosion at the plant and explains the steps that will be taken to fix the problem. The external relations strategy will coordinate the dissemination of information and effectively manage the crisis. An effective communication channel is needed to establish positive feedback throughout the organization. So then, a team is created specifically to implement these channels. This communications team will be responsible for assessing the situation, developing and implementing the communication plan and following up on the success of the plan. The communication team will develop a plan of action that will result in a more positive corporate image. This team will consist of: top executives from the XYZ Corporation, a PR person will be identified and the communication nodes will be determined. The PR will be used to establish the credibility of the corporation and to persuade the public to take a more positive view of the corporation. The team...
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...PHYSICIAN’S RELEASE TO RETURN TO WORK FORM Employee’s Name: | Date: 06/14/2014 | Physician’s Name: | Telephone: 832-604-3300 | To be completed by Physician After reviewing the attached job description and the specific tasks within the job description please complete either (A) or (B) as appropriate and sign and date below. (A) The above named employee has been released by the above named Physician to return to Full Duty as of with NO RESTRICTIONS. 06/16/2014(Date) (B) The above named employee has been released by the above named Physician to Return to Work on (Date) WITH THE FOLLOWING RESTRICTIONS through (Date): Check applicable boxes and provide limitations/restrictions. | Lifting (Max weight in lbs) lbs. | Walking hours per day | Repetitive Lifting lbs. | Standing hours per day | Carrying lbs. | Sitting hours per day | Pushing/pulling lbs. | Crawling hours per day | Pinching/Gripping lbs. | Kneeling hours per day | Reaching over head | Squatting hours per day | Reaching away from body | Climbing hours per day | Repetitive Motion Restrictions: | Other Restrictions: | These...
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...London Bridge is falling down, Falling down, falling down, London Bridge is falling down, My fair Lady. Build it up with sticks and stones, Sticks and stones, sticks and stones, Build it up with sticks and stones, My fair lady. Sticks and stones will all fall down, All fall down, all fall down, Sticks and stones will all fall down, My fair lady. Build it up with wood and clay, Wood and clay, wood and clay, Build it up with wood and clay, My fair Lady. Wood and clay will wash away, Wash away, wash away, Wood and clay will wash away, My fair Lady. Build it up with bricks and mortar, Bricks and mortar, bricks and mortar, Build it up with bricks and mortar, My fair Lady. Bricks and mortar will not stay, Will not stay, will not stay, Bricks and mortar will not stay, My fair Lady. Build it up with iron and steel, Iron and steel, iron and steel, Build it up with iron and steel, My fair Lady. Iron and steel will bend and bow, Bend and bow, bend and bow, Iron and steel will bend and bow, My fair Lady. Build it up with silver and gold, Silver and gold, silver and gold, Build it up with silver and gold, My fair Lady. Silver and gold will be stolen away, Stolen away, stolen away, Silver and gold will be stolen away, My fair Lady. Set a man to watch all night, Watch all night, watch all night, Set a man to watch all night, My fair Lady. Suppose the man should fall asleep, Fall asleep, fall asleep, Suppose the man should...
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...leads to the need for segmentation at the sending end and reassembly at the receiving end. Networking design must reflect the objectives, attributes, and approaches of the associations in which they work. A decently planned network can help adjust these targets. At the point when legitimately executed, the network base can improve application accessibility and permit the savvy utilization of existing network assets. The primary step is to comprehend your networking necessities. (Cisco Systems, Inc.) There are two essential objectives when setting up a networking design and having the capacity to execute the design into a live environment. The principal objective is to have application accessibility. The system conveys application information between machines. On the off chance that the applications are not accessible to system clients, the system is not doing its occupying. Which can make trouble managing getting to applications over the system. The second of the essential objectives is the Cost of possession. The Information system (IS) plans today regularly run in to a large amount of dollars. (Oppenheimer, P.) As substantial associations progressively depend on electronic information for overseeing business exercises, the related expenses of figuring assets will keep on rising. Most people don’t realize how much it takes physically and budget wise to build a network. (Cisco Systems, Inc.) At the point when designing a system it...
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...EFFECTIVE LISTENING AND PRESENTING: ESSENTIAL SKILLS FOR A MANAGER TABLE OF CONTENTS 1 Introduction 1 2 Listening 2 2.1 Listening as a Communication Skill 2 2.2 Why are Managers Inherently Poor Listeners? 2 2.3 Key Factors to Effective Listening 3 3 Presenting 7 3.1 Presentation as a Communication Skill 7 3.2 Why are Effective Presentation Skills Important? 8 3.3 Key Factors to Effective Presenting 9 4 Action Plan for the Next Three Months 13 5 Conclusion 15 6 List of References 16 INTRODUCTION Communication is at the heart of everything done by a manager. Thus, effective communication is considered as a major challenge and a responsibility. A majority of a manager’s day is spent on communicating with the subordinates. As stated by Daft, Kendrick, and Vershinina (2010), “Managers spend at least 80% of every working day in direct communication with others. In other words, 48 minutes of every hour is spent in meetings, on the telephone, communicating online or talking informally while working around. The other 20% of a typical manager's time is spent doing desk work”. The need for effective communication has been further increased due to the turbulent nature of the today’s business environment. Therefore, having effective communication skills is arguably one of the vital attributes that a manger has to possess, throughout planning, organizing, leading, directing and controlling processes. Basically, the manager should act...
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...II..3.Teacher collegiality has been used rhetorically to support a wide range of sometimes contradictory initiatives, from teacher development to school effectiveness, from a panacea for an aging teaching force to a well spring of innovation. There is also considerable scepticism about the ways in which collegiality can be used on co-opt teachers or control their work. Hargreaves (1994) has written extensively about a culture he describes as "contrived collegiality". His notion that contrived collegiality exists as a state in opposition to a culture of collaboration is thought provoking. However, this paper argues that it is not as simple as that in reality. Intensive case study research suggests that it is possible to have components of both these states working side by side in one school. The case study that underpins the paper finds that the definitions of collegial cultures are too narrow to adequately describe the practicalities of collegial staff relationships. The data reveal that in a regular, middle-sized primary school, characteristics of both contrived collegiality and collaborative culture coexist. Much of the collaborative work is spontaneous and voluntary, development oriented, and pervades both time and space. However, there are other parts of collaborative work which are more regulated or contrived by principals. There is an element of collaboration built into the work of all teachers. The school’s leaders are comfortable with the knowledge that all teachers do...
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