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Est1 Task 1

In: Business and Management

Submitted By brettm17
Words 1700
Pages 7
Brett Maslowski, EST1 Task2, December 11, 2014

A. Develop an applicable standards and procedures section that includes four elements of acceptable or unacceptable behavior found in a code of ethics.

Welcome! We are quite pleased to have you as a new affiliate of our organization. As part of the family here at Brett's Bed & Breakfast Bungalow (often called Quad-B's), you will be held accountable to acceptable standards and procedures along with the rest of the company; in addition, the managment will stay committed to these standards.

1. All employees of Brett's are expected to abide by the golden rule of treating one another with Respect; we are confident that by displaying respect towards your diverse ethnic group of coworkers you are likely to receive the same in return. This holds true for our clientele; respecting our guests is a significant contributor to our success. Due to the diverse ethnic groups we serve, be aware of their religious practices and do not treat them in any negative fashion. Discrimination of any type will not be tolerated at Quad-B's.

2. Each one of our guests shall be treated like royalty and their Privacy must never be compromised. A major necessity is for our clientel to feel completely at ease and comfortable while they relish their visit at Brett's Bungalow; thus, you must not intrude their privacy by entering their rooms unannounced. Knocking before entering a guests' room, and keeping credit card/personal information secure are quintessential measures for protecting the trust we have acquired from our clients. Any employee found jeopardizing a guest's personal information will be guilty of Fraud and be subject to termination due to unethical behavior.

3. As an employee of Brett's Bungalow, you are expected to carry yourself as an Honest individual; any member of Quad-B's who is seen retaining company

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