...John Rolph EST1: Ethical Situations in Business Task 2 Standards and Procedures 1.) Information Confidentiality: As an employee, you will be exposed to client-sensitive as well as company-sensitive information that is to be viewed only by those who have the authority or permission to do so. Such information to be considered “confidential” includes business contracts, financial information, internal correspondence, and any and all documentation (electronic or paper-based) that is not authorized to be disclosed to the public. Disclosure of sensitive information will lead to immediate termination and possible charges/fines (depending on the severity of the violation) as is legal under state and federal law. Employees should not take advantage of privileged information and share it with our competitors. By leaking confidential information you are threatening the well-being of the company as well as that of our clients. If left unsure of what information is considered confidential, please consult with your direct supervisor, HR Department, or Legal Team for further guidance. 2.) Proper Communication: Company X’s public communications are to be properly constructed and delivered in a clear, accurate and informative manner. All direct communications with the public should be factually correct and not misleading in any manner. Such public communications include, but are not limited to speeches, press releases, and quarterly earnings reports or other public financial sharing...
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... To ensure that everyone associated with our company exudes the standards of a world class organization the following code of conduct has been established for all employees to adhere to. This code of conduct is a guideline to provide an environment of fair and ethical treatment for all employees, suppliers and customers. This code of conduct sets forth the core values of our company and the expectation that all employees perform their duties with honesty and integrity. Examples of acceptable or unacceptable behaviors in accordance with the core values of Company X: 1. Employees will treat everyone including employees, customers or suppliers with fairness and respect regardless of race, sexual orientation, gender or religion. 2. Conflict of interest: Avoid a conflicting personal interest with the interest of Company X, a customer or a Company X supplier. 3. Report any unethical, unlawful, or unsafe situations or behavior. It is the duty of all employees to report any of this misconduct in order to protect your coworkers and Company X from wrongdoings. 4. Gift giving or receiving: Accepting a gift from a customer or supplier is forbidden, and is grounds for termination. Giving gifts or benefits to customers, suppliers or potential customers and/or suppliers is also prohibited and is subject to disciplinary action. As Company X strives to be a world class organization it is imperative that all employees at every level of the company are educated on...
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...PRINCIPLES AND STANDARDS OF CONDUCT It is Company X’s commitment to: Provide equal employment opportunity and treatment regardless of race, religion, color, sex, age, national origin, veteran status, marital status, sexual orientation, disability, citizenship status, pregnancy, genetic information or any other protected group recognized by applicable federal, state or local laws. Monitor and comply with applicable federal, state, and local laws and regulations concerning Team Members’ safety. Provide job-related training consistent with the Company’s requirements for Team Members whose needs, capabilities, and desires warrant such training. The Company expects all Team Members/Associates to: Begin work on time and complete a productive, full work day. Exhibit a respectful, nice, and positive attitude toward other Team Associates and to our customers. Comply with the policies, requirements, and procedures adopted by the Company. Follow directions and instructions from their supervisor regarding normal work activity. Not interfere with the orderly work of others and not loiter on company premises while off duty. Unauthorized appearance on company premises while off duty is strongly discouraged and your presence must not interfere with the orderly work of others who are on duty. These expectations should not be interpreted as discouraging any Team Member from presenting a work-related complaint to Greystar management while off duty. Ensure personal...
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...Our company strives to be socially and economically responsible, and these goals can only be met by following this code. The following elements make up the policies and procedures that should followed in every situation. Every employee will be required to sign a form acknowledging they have received and understand these policies and procedures. Policies and Procedures 1. Use of resources: The use of company resources will be monitored to ensure that company time, equipment, and money is being used only for company needs. Resources include all technology such as computers, tablets, printers, fax machines, and telephones. Office supplies are also considered resources and should not be used for personal use or taken from the office. 2. Discrimination and Harassment: Discrimination is unacceptable whether it is among co-workers or customers. Each and every person should be treated equally, and with respect. As an employee, you may not discriminate based on sex, religion, race, sexual orientation, or disabilities. Verbal or sexual harassment will not be tolerated. There will be no gossiping in the work place. It is mandatory to respect one another’s feelings and personal space. 3. Confidentiality: Our business...
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...Part A – Standards & Procedures Attendance policy Regular attendance contributes to the success of Company X. Absenteeism reduces the quality and efficiency of operations and production of products and services. Absenteeism also places a hardship on co-workers and team members who report to work regularly. Regular attendance is an important responsibility of every employee, and employees are expected to be at work, on time, every working day. Extreme tardiness or leaving early can be as detrimental to the company as an absence. Multiple tardies or leaving early will be considered a “pattern” or “attendance problem.” Other factors, such as degree of lateness or leaving early, may be considered. When a pattern arises, disciplinary action will be taken. If a verifiable condition exists, such as a traffic accident forcing a road closure, an ice storm (or other act of God, which results in an employee being late to work,), such lateness will not be counted against the employee. There may be occasions it may be necessary for you to be absent or take time off from work. Company X is understands and is aware that emergencies, pressing personal business, or illness that cannot be scheduled outside of your working hours may need to be addressed. Personal days have been provided for this purpose. Company X understands there are times when you are still contagious with an illness, but feel well enough to work. Please do not come to work and share your illness with your...
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...ETHICS PROGRAM A. Code of Ethics 1. Dealings with Government Officials It is policy of the company to comply fully with all state and federal laws and regulations. The behavior of every employee is required to signal the company’s desire to conduct relations with government officials and agencies in compliance with all applicable laws and regulations. 2. Gifts and Payments Company employees must be careful that their conduct cannot rationally be construed as a bribe or other inappropriate enticement to perform a business act or improperly influence the recipient. Examples of gifts and payments include but are not limited to: meals, travel and travel accommodations, tickets to sporting events, gift certificates, wine or alcohol, and any other merchandise or service. 3. Unfair Trade Practices Unfair or misleading practices or manner of competition, such as false advertising, spreading of rumors or false statements aiming to harm competitors or their products/services and give the company an unfair advantage in the marketplace are forbidden. In addition, employees are also prohibited from making or publishing false or misleading statements to customers, potential customers or any other person or entity information about the nature, quality or performance of any company activity or the terms or conditions of sales or marketing proposals. 4. Conflicts of Interest It is the company’s...
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...In November 2013, Brookdale Hospital Medical Center transitioned from paper charts to electronic medical records. Many employees had the same concern and fear of losing their jobs due to new technology. Questions were asked, what if the system crashes. What do we do then? If the new system can verify patient eligibility, then what’s left for me to do at work? Not realizing the hospital’s executive team had a vision and although it wasn’t realistic to the employees, four years later the new EMR system has saved the hospital money, more jobs were created and physicians, management and front end staff are able to complete their daily task in an efficient and effective way. This electronic transition would not be possible without the help of administration, finance, human resource, IT and...
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...FOR IMMEDIATE RELEASE (222 E VAN BUREN AVE SUITE 615) R3ST Healthcare Cyber Compliance Solutions announces they are making the HIPAA compliance process easier, faster and less expensive for healthcare providers. A fundamental requirement of the HIPAA Security Rule #69 involves conducting an annual HIPAA Security Risk Assessment. R3ST Healthcare Cyber Compliance Solutions has made risk assessment and Cyber Security Compliance easier and less complicated for their clients. Whether a client needs assistance with mobile security solutions, application and data security or another task, this company can be of help. "Technology advances at a rapid pace, thus healthcare providers must continually review the HIPAA requirements to ensure they remain in compliance. Furthermore, as more providers implement new tools, such as applications for mobile devices, they need to ensure these tools aren't in violation of any regulations. Compliance remains of concern to many in healthcare, thus they now turn to third party providers to ensure they don't unintentionally violate one or more of these regulations. R3ST is here to help healthcare providers in this situation," Tareq Allan, spokesperson for R3ST Healthcare Cyber Compliance Solutions, announces....
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...1/21/2015 EST1 Task1 Term Papers Valeriyklimov EST1 Task1 By valeriyklimov | Studymode.com EST 1 TASK 1 Your Name Western Governors University # Student Id EST 1 Task 1 According to the current situation Company Q has a damaged attitude toward social responsibility within their company, all because of low profits being made. Due to high crime rates in certain areas the company has been closing off stores, not realizing the problem they have caused. The people that live in the prospected area where the stores where closed are now forced to travel further for groceries. This causes a problem especially for the poor, who do not have the extra money for extra expenses. I recommend the company take precautionary measures to help catch and promote others not to steal. They could do this by offering a reward, or installing cameras. This would help promote social responsibility within the company. Another very serious problem is the companies unwillingness to donate food for those in need. Especially since the company isn’t losing much or nothing at all by donating. The sudden unwillingness to donate is due to the distrust of the owners with the employees. They believe the employees will start to steal while saying they are donating it to the poor. This is yet another sign of a weak social responsibility within the company. These particular problems and fears are direct situations which concretely damages the social responsibility within the company, as well as the community...
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...EST1 – Overview of Task Instructions I. Task 1 - Social responsibility of Company Q a. Part A - Evaluate Company Q’s current attitude toward social responsibility. i. Are Q’s actions (as described in the given statement) socially responsible? Why or why not? ii. Why is it important for Q to be socially responsible? b. Part B - Recommend three actions that Company Q could take to improve the company’s attitude toward social responsibility. i. Based on the information described in the given statement, what does Q need to change moving forward? c. Task Tips i. Focus on the information given to you in the task instructions. ii. Try not to over-think this task II. Task 2 – Imagine you are the ethics officer for a new business, Company X. Develop an ethics program that will be a part of the new employee handbook. a. Part A - Standards & Procedures i. This section should clearly describe specific actions, conduct, and/or behaviors that would be acceptable (or unacceptable) for your employees. 1. Example = dress code policy ii. This section must include a minimum of 4 elements to receive a passing score. b. Part B - Training i. This section should describe the type of training program that you will provide for your organization. ...
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...EST1 Task 2 7/28/2014 Company X is where the employee’s matter. As a company we take pride in building long lasting relationship. With doing so we believe in fairness. Every employee is expected to act in a professional, responsible and courteous manner at all times. This includes dealings with customers, vendors, contractors and co-workers. Courtesy, respect and cooperation are vital to a successful environment. Compliance with this policy of ethics and conduct is the responsibility of every employee. Disregarding or failing to comply with this standard of ethics and conduct could lead to disciplinary action, up to and including termination of employment. To ensure orderly operations and provide the best possible work environment, the Company expects employees to follow rules of conduct that will protect the interests and safety of all employees and the Company. A. Develop an applicable standards and procedures section that includes four elements of acceptable behavior found in a code ethics 1. Trust- We will tell the truth regardless of what the outcome might be Building a secure business relationship is very important to assure everyone is trusted to complete their part 2. Integrity- We will do the right thing even when no one else is around watching Being trust worthy and honest is very important in a work place. Having integrity is one of the key factors in a business relationship because it shows that you are dependable. 3. Teamwork- We...
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...EST1 Task 2: Ethical Situations in Business CODE OF ETHICS FOR COMPANY X Introduction The Code Of Ethics is a guide to be distributed to all of it's board members, management, employees, and suppliers when acting on behalf of Company X. The code contains standards of ethical conduct that all board members, management, employees, and suppliers must acknowledge and adhere to. The purpose is to provide a guideline for all employees of Company X to conduct themselves in a professional, honest, and respectful manner. Section I: Standards and Procedures A. Code of Ethics: Ethical conduct is of the highest priority and is an ongoing commitment to our employees and to our clients. Company X expects all of it's employees to treat each other with the respect, dignity, and moral aptitude which contributes to our ongoing business success. If any employee feels threatened, harassed or discriminated against they should report the incident immediately to their supervisor or to the human resource dept. The board members, management, employees, and suppliers should: 1. The U.S. Government and it's Agencies Comply with all federal, state, and local laws and regulations regarding formal or informal investigations. Failure to cooperate with authorities may be grounds for disciplinary action, including dismissal. 2. Gifts, Loans, and Services Not accept cash, gifts, payments, loans, or anything of value that might imply a current or...
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...Assessment code: EST1 Task 1 Company Q’s current attitude towards social responsibility is non-existent. They have closed stores in parts of the city with higher crime rates due to fear of theft and losses. Company Q offers a limited amount of healthy and organic products even though their customers have requested more options. Company Q has a mindset that inhibits an obligation to be socially responsible. They would rather throw food away than to donate it to help feed those that are hungry and in need, for fear of loss due to stealing. It is important for Company Q to devise a plan to maintain their current number of stores through positive contributions to society and favorable public relations. When the commitment is made to be socially more responsible the potential for increased sales, profit and customer loyalty will be exponential. Below are three areas in which Company Q can concentrate efforts and take action towards being more socially responsible. 1. Company Q needs to increase their product line in organic and health conscience products. Offering sponsorships for healthy eating at local children’s organizations and schools will increase their exposure in the community. This can allow for increased logo display and recognition. By offering items that your customers want and supporting that effort through community awareness about healthy eating, will build loyalty with new and existing customers. 2. Donating the day old food to the local food...
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...EST1 - Task 310.2.1-05 The attitude of Company Q towards social responsibility seems to be decreased by the pressure of profit loss. They closed 2 stores recently due to the fact that they were continually losing money. This not only creates a problem for the employee's that worked there, but also for the customers who frequented the stores. By improving their ethical makeup they could not only improve their profits, but it would also help the relationship with their employees and customers grow. There are a few things that Company Q could work on and change to create a better enviroment for the community. They decided to close 2 different stores in higher crime areas stating they were losing money. Instead of closing the stores they could implement new procedures to increase security. Installing cameras or hiring security guards to stand outside the store or patrol inside would show their customers that they are concerned for the safety of those shopping there. Company Q could also could work with other business owners and city government to makes changes to the area surrounding the store. These changes could include a well lit store front, friendly employees, and a well organized store. Company Q would have to make enough improvements to show their customers they care. This could have increased sales and possibly saved the company from closing the two stores. When asked about donating their day old food to the local food bank, the company refused and chose...
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...EST1 TASK ONE JLO Part A Company Q is not currently behaving in a positive manner when it comes to social responsibility; in fact, they seem to take an “I don’t care” attitude. They have closed several stores in big metropolitan cities citing that the stores are located in high crime areas and the stores were not turning a profit, this is very irresponsible behavior as it takes jobs away from the community, and these areas, unfortunately are the ones that need it the most. For years customers had been inquiring about the company selling healthier, organic products in which Company Q eventually complied, however, the small limited selection and high mark ups kept the customers from buying ,in turn causing the company to not turn as much profit. Finally, instead of deciding to donate day old food to local food banks, Company Q made the poor decision of wasting it by throwing it out. Company Q has an almost nonexistent attitude towards social responsibility and needs to incorporate several changes in order to turn their position around in the community. Part B Company Q can implement several changes into their stores that may improve their attitudes towards social responsibility. 1. Company Q closed several stores citing the fact that they were in high crime areas, there is a possibility these stores could have been saved if the company had made proper evaluations to find out why these stores weren’t performing well. For example, if the stores were under performing...
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