...Ethics Game Simulation MGT/216 Michael Baney 26 August 2010 Ethics have always been an important aspect of the business world. There are a wide variety of ethical dilemmas one might face at work, at school, and even at home. The best way to prepare for any ethical eventuality is to know what ethics are and how to recognize ethical and unethical behavior in any given situation. The Ethics Game simulation at the University of Phoenix is a valuable tool for learning to recognized these situations. In the simulation one takes on the persona of a Quality Control Manager for a biotech company called G-BioSport. G-BioSport specializes in sports nutrition and supplements. In each of the two cases the simulation takes the student through, the student is asked to explore different ethical philosophies through a series of questions, and the student has to pick which one they find best. The purpose of these simulated situations is to help the student better marry ethical concepts to situations specific to their own desired industry; the point being to prepare them for managerial work and how to be a proper leader. In the scenario, G-BioSport is facing a rather large problem. Their quality control lab is behind on testing, and the products they are testing have already been released into the market. Contaminants, albeit in trace amounts, were found in one hundred percent of the samples the lab received, indicating that the problem is with one of the ingredients for which G-BioSport...
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...The ethics game simulation provided a glance into the stresses faced in the business world when confronted with an ethical dilemma. Where I do not believe this simulation provides a true representation of how one might think in the situation, I am confident that the lessons learned will assist in my remaining calm during a crisis. The Case of Fair Warning G-BioSport’s Quality Control department had been awarded a National QA award. Recently, the company had convinced the FDA to implement higher quality control standards. Meanwhile, the latest batch of products set for sampling had arrived (two weeks late). The results reflected 100% of samples testing positive for trace containments, indicating that the likelihood of the entire batch tainted is almost certain. The levels are well below current FDA standards, and should not cause adverse reactions in healthy adults; however, a chance of reaction exists in adults with decreased immune systems. Therefore, the question is whether to warn the public, and with what information. To address the situation, six steps were used. First, attentiveness was paid to the situation. One must ensure that all pertinent facts are gathered. Second, intelligence must be used to identify the primary stakeholders. Next, the situation must be reasoned by looked through two lenses: rights and responsibility and results. Next, the decision maker must make a responsible decision based on the best outcomes of the two lenses. Finally, a forward...
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...The Ethics Game Simulation November 11, 2010 The Ethics Game Simulation This paper will discuss the ethical issues, the decision-making steps, perspectives used, and lenses chosen which helped to influence management decisions. These concepts will show strong correlations within the current workplace environment. The Quality Control Manager is responsible for documentation of test results and drafts regular production reports. This position helps G-BioSports to maintain their high standards and quality assurance within their industry. The first scenario took place after the Lab Director informed the Quality Control Manager that specimens received at his lab were found with a trace contamination of 100% in all the samples. Unfortunately these results were two weeks late and products from these specimens had already been released and shipped out to consumers. Although the contamination found was well below FDA standards, the QCM is faced with many concerning issues and decisions to be made. A few examples are; who needed to be informed and how quickly, how would information should be disseminated without creating a threat or scare to the public and stakeholders. How serious was this contamination and how much product was actually sent out. This also includes to what degree of ethics and legal concerns would need to address. Nevertheless, there are many concerning factors. As a manager, gathering all the facts is an important first step. Who to inform and how this information...
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...Running head: ETHICS GAME Ethics Game Simulation June 6, 2010 Ethics Game Simulation The simulation positions the idea of making ethical decisions when challenges arise in a business setting. Businesses will always go through trials and tribulations; it is how those challenges are overcome, which makes us stronger as individuals and as a company. How particular situations are handled is what people remember the most. The simulation geared us to think ethically and morally by positioning our posture to not surrender with greed, but that our customers are a detrimental part in how we should think and how we would want to be treated. Our shareholders are the number one reason why corporations excel and strive. Without them, businesses would doom as we see so much in this tough economy. During the simulation exercise, a decision was necessary when addressing two informed issues. G-Biosport was an ethical company that unfortunately went through unforeseen circumstances. The company selling domestically and internationally did not have to meet prior approvals from the Federal Drug Administration (FDA). The product left their facilities and the problem was made aware of the contaminant, after tests were run, which consumed 100% of their received samples of this known impurity. As being the quality manager, ethical decisions are warranted with proper decision making and planning to remedy the fluke. The simulation required decisions to be fostered, which sincerely are defended...
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...Ethics Game Simulation: Reflective Journal Susan Lopez University of Phoenix Organizational Ethics and Social Responsibility/MGT/216 Dr. Arnold Bereson December 07, 2009 Ethics Game Simulation: Reflective Journal In the ethics game simulation I was the quality control manager and was given the responsibility of making some very difficult ethical decisions. The first decision I had to make was regarding fair warning. The company had determined that there was a contaminant in products that were already distributed for sale. They were looking at me to tell them what should be done about those products. In this case, I was asked to look at the dilemma through two lenses, first the Rights/Responsibility Lens and the Results Lens. Even though one lens focuses on the duty of doing what is ethical and the other focuses on creating the greatest good for the greatest number of people, I think that my decision was based on both of these. I decided the proper thing to do would be to publicize the information that would warn the consumers about the increased risk to specific groups of people and to replace or refund purchase price for a product they may already have. It turns out that this was the best option in the Results Lens. The reason for this decision is that I was considering what was best for both the company and the people. I believed that people definitely had the right to be warned so that they were not consuming a product that could cause them harm, but...
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...Ethics Game Simulation MGT/216 October 5, 2011 Ethics Game Simulation This Ethics Game Simulation takes the user through two ethical dilemmas situations that were enthused by actual procedures in a business world. In the scenario the main user was the Quality Control Manager for G-Bio Sports, the responsibilities were to devise strategies and compose conclusions on ethical situations that came up. The first dilemma had a product that was tainted and had been attain by the community. On the second situation had a decision making process to begin advertising goods or items, which did not quantify to the safety standards of the United States. In this term paper, it will discuss the morals and values of each scenario. The issues are real cases of employees facing problems within the work environment and the choices they make. The first situation had tainted products, which slither all the way through quality control and to the community. This item contains extremely elevated point of an untested element that other products had as well. The main element or component had a small threat to any adults who are healthy. Adults with a frail protected immune system have an elevated hazard, particularly among regular utilization of this item. Throughout the predicament the user analyzes the problem and clarifies the precise issues that had to be dealt with. The corporate members were elucidated and how this would help mold the conclusion. The responsibilities and duties...
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...Ethics Game Simulation University of Phoenix MGT 216 November 7, 2010 G-Bio Sport’s Game Simulation Today I had the opportunity to experience the interactions of ethics and problematic dilemmas facing an organization through a game simulation. The simulation placed the role of quality control manager (QCM) as my title within an organization called “G-Bio Sport’s.” Additionally, I was tasked with two dilemmas involving ethical issues, and the various ethical perspectives that were used in my analysis and decision making to resolve the dilemmas. This journal will reflect the issues, steps, ethical perspective used to base decision on and influence it played, as well as the correlation of various concepts within the simulation with my workplace. Ethical Dilemma Issue (The Case of Fair Warning) In the first dilemma products contaminated with high levels of GBS-Fibranafren, one of G-Bio Sport’s patented ingredients, which over two-thirds of the company’s products contain where found to have slipped through quality control. The dilemma provoked an issue of what the best decision would be to initiate a resolution to the issue. The company concluded that in healthy adults there was extremely low risk, though those with low immune systems would be at a higher risk, this with repeated use. Decision Making Steps In coming to an ethical decision or basis, I first identified the issues (whether or not to recall, disseminate the information, refund or...
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...Ethics Game Simulation Luz Del Solar MGT/216 Lurleen Evans October 2011 Ethics Game Simulation Nowadays it is very hard to manage a business with good ethics and making profitable decisions at the same time, especially in a business world where the moral, values, and ethics are acceptable only after the profit is ensure. A valuable professional would make the difference and face the situations taking in to consideration ethics first. The ethics simulation game would provide two different dilemmas that would help the students to practice their managerial skills trying to make the best ethical decisions possible. In the simulation game, two dilemmas were presented. First the laboratory communicated to Quality Management that the analysis has shown that there is contaminant in the GBS – Fibranafren, which is an ingredient used in the majority of the company products. The results from the laboratory arrived after the products were already released and after taking into consideration the facts that everything indicates that the products are contaminated. However, the contamination is bellow FDA standards, and it would only affect a limited group of people with continued use of the product. The dilemma in this case is, whether the company should warn the consumers about the contamination and what kind of information should be provided to them. In the second scenario the FDA increased the official standards and under this new regulation the contaminated...
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...Ethics game simulation A principle exists as a feature or quality believed to be ethically outstanding and therefore is appreciated as a base of ethics and good start for a decent living being. Personal qualities are features cherished as promoting personal and communal comfort. G-BioSport is a business that supplies sports nourishment and supplements to its consumers. The company adheres to the modern Foodstuffs and Drug Administration (FDA) principles with their commodities. Nevertheless, new lab tests disclose traces of contagion in the total of the GBS-Fibranafren tests carries out. The liability is present in the Quality Control (QC) executive to recognize the problem and put the solution into practice. These recreations lay out the QC executive with numerous states of affairs and resolutions to two primary problems. Each recreation presents confronts in cooperation with the ethical and honest aspects involved. The first recreation displays the QC executive with lab results exemplify 100% pollution of the products investigated. A number of these tests are acquired from the commodities themselves in the market and under the ownership of the consumers. With such information, the matter shifts from whether or not to caution and what knowledge to offer to customers concerning the control of the contaminated commodities. What decision-making steps did you take to ethically address these issues? Considering the fact that business ethics exists as an outline of functional...
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...Ethics Game Simulation Jasmine Zeno BUS/216 June 4, 2012 Steven Fletcher Ethics Game Simulation G-Bio Sport is a business that provides their customers with health care enhancements. The ethical issues arise because the product had passed the FDA standards, however it did not pass its own in house standards. It was confirmed that the samples received had traces of contaminant in it. The quality control manager must identify the problems and come up with the best solution to save the business. G-Bio Sport has a very serious problem that cannot be sweep under the rug. The first question is what group of consumers to warn and provide information about the contaminant. G-Bio Sport has learned that the product on the market that is contaminated puts a small percentage of their consumers at risk. G-Bio Sports will need identify those consumers offer them a replacement of the tainted product or refund the purchase price. As the quality control manager the first thing that needs to be addressed is the product that is contaminated. The quality control manager also needs to provide their consumers that are at risk with the information on the increase risk of using their product. This allows the consumer to make their own choices on rather to use the product or not. Consumers have the right to know that if a product they are using will cause the harm. Businesses have to remember that their customers keep them in business by buying their product. The quality control manager...
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...The Ethics Game II Eth/316 October 31, 2013 The Case of the Mysterious Roses The ethical issue that presented itself in “The Case of the Mysterious Roses” is the concern of an employee in regard to possible harassment in the workplace. The employee has been the subject of unsolicited attention and requests a confidential meeting. The author must make a decision on how to handle both the confidentiality of the meeting and how to proceed with the harassment claim. According to the companies Employee Handbook, there are several policy violations in this simulation, including several breaches of the harassment policy ("Archived E-Mails & Comments," n.d.). These are clear breaches of company policy, however; in a management roll, the author must walk a narrow line to address the harassment issue at hand as well as follows the company’s policies in regard to preventing and addressing harassment issues and treating employees fairly. The Rights and Reputation Lens most helped the decision to address these issues, as this is the lens rooted in deontology, which focuses on humanities duties to the community (Baird, 2011). Although the Rights/Responsibilities Lens played the largest part in how the author choose to address the harassment issues, the result comes off as a bit calculated and non-sympathetic. If the Results Lens was the primary lead, which is a preferred lens of the author, the possibility of a more harmonious workplace exists. A choice to follow the rules...
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...The Ethics Game simulations of The Mysterious Rose and The Cold Feet Dilemmas address the following ethical issues: The first ethical concern is regarding a company employee by the name of Gayle Dornier. Gayle has received unwanted flowers from an unknown person, multiple times per week, and to this day Gayle has no idea who is sender of the flowers. Receiving a large quantity of flowers has begun to make her feel uncomfortable. Therefore Gayle is taking the proper Chain of Command to find a possible solution to the problem. After speaking to Rian Brown who is the company’s Ethics Officer, I decided that the most important issue was to maximize complete confidentially during my meeting with Gayle, because her issue seemed to be a very important to her. I also had to figure out key shareholders who were directly involved in this case, as well as who’s directly affected. Decision making steps involved in addressing this issue were mainly to figure out what the issues actually are and to break it down into small parts ensuring proper investigation, as well as proper facts regarding the case were identified. The main issue is to determine if a Sexual Harassment issue is present or not. The Ethical Lens used in addressing this issue was Rights/Responsibilities and the Results Lens. The Rights and Responsibilities Lens is based on the duties that everyone in our community has towards each other, and how we live by certain principles of integrity, for example, treat...
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...Ethics-Game Dilemmas Carlos E. Nieves Marfisi Ethics and Social Responsibility- ETH/316 November 19, 2012 Mary Carter Individual Organizational Issues – Simulation Reflective Summary The ethical issues that were presented in the Week Three Ethics Game Simulations were from The Mysterious Blogger and The Veiled ID. The ethical issues on “The Mysterious Blogger” were whether the information obtained by Jamal Moore, the IT Tech was enough to discipline Aaron Webb, the blogging employee for violating the NDA policy. As for “The Veiled ID”, the ethical issue had to do with how to develop a security policy that provides for employees’ physical safety and accommodating special needs. The decision making steps taken to work on these ethical issues were based on the job position giving by the simulation. These decisions making were to protect the interest of shareholders and the effects on a long and short terms. Everyone who made a contribution or an investment to the company will be affected by any ethical issues that arise or are brought up by the organization or an employee. It will also affect the individual and the company. Apart from always doing the right things and following company’s rules, it is also about protecting the shareholders and the interest of the company. If the companies policies are broken in any way, a good decision has to be taken that will produce the best outcome in the situation, that way order and discipline will be maintain...
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...Ethics Game Simulation Preston Anderson HCS/478 11-03-2014 Dr. Lora S. Lee, RN What are Ethical Issues? The first ethical dilemma presented was between a parent's religious beliefs and wanted the safety of their daughter to be left to God and what was ethically and legally the responsibility of the hospital. The parents wanted limited medication and medical assistance for their daughter. The limited use of medication caused the labor to be prolonged and was starting to put the fetus in distress. The nursing supervisor had to determine when to intervene so that mother and fetus would continue to safe, and the mother could have a healthy delivery. The fist steps were to determine whom the stakeholders were and how any decision made by the supervisor would affect each of them. Determining what ethical lens was being used and how to use that lens would ultimately determine how to solve the dilemma. The rights and responsibility lens were used. The rights and responsibility lens was used in this case. It was necessary to be attentive, intelligent, responsible and reflective. I first needed to be aware of the facts of the case. While evaluating the facts, I realize that the parents wanted the child to feel the pain and shame of what she had done based on their religious beliefs. I do not, however, believed that the parents wanted their daughter to suffer irreparable harm. I Identifying the stakeholders and how they would be affected and which stakeholder would be affected...
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...G-BioSport Memo To: Carol Tempest,VP of human Resources From: Molicia E. Freeman CC: Gayle Dornier, sales representative, Bill Witherspoon Date: June 13, 2013 Re: Misunderstanding between Coworkers Background A few days ago an employee inform of a situation that was transpiring within my team. They wanted to give me advance warning because the incident could affect the relationship of the team as well as our performance. A female coworker been getting flowers in the office almost every week and is not sure where they're coming from. Judging from the cards, she thinks they are coming from someone in the company but at this point she is really unsure. She has received a total of three deliveries and is becoming uncomfortable particularly since fellow workers are beginning to talk. Later the male coworker mentioned that he had struck up a friendship with a female coworker who is having a rough quarter. He expressed that he fears the rough time could be stressing her out. He also mentioned that he has been trying to cheer her up and bolster her self-confidence; however he did not mention what he was doing to cheer her up. He said that he thought as her manager I should at least know that she's really trying, but so far this quarter has been incredibly difficult. The female worker also sent me an email asking if she could speak with me in confidence. She said that she nervous about talking to anyone, but needed some advice. Decision I have talked with the female...
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