Premium Essay

Ethics

In: Business and Management

Submitted By elenashmidt
Words 7082
Pages 29
Business Ethics and Compliance
Standards of Business Conduct

Dear Fellow Partner:
Starbucks is the premier roaster and retailer of specialty coffee in the world and has become a truly global brand. From the beginning, we have recognized that you, our partners, are critical to our continued success. Starbucks reputation for the finest coffee in the world, legendary customer service and the highest integrity is the direct result of our collective efforts.
We are all caretakers of Starbucks reputation. How we conduct our business and how we treat others—our fellow partners, customers, communities, suppliers and shareholders—will continue to determine how the world views Starbucks.

“ tarbucks reputation for the finest coffee 
S
in the world, legendary customer service  and the highest integrity is the direct result  of our collective efforts.”
Each of us is personally responsible for supporting our core values, which require compliance with the law as well as ethical conduct. We have issued the Standards of Business Conduct to restate our longstanding commitment to uphold that responsibility and to provide guidance to our partners.
As we move forward, the Standards will help ensure that our values continue to be reflected in each Starbucks store and business activity. A commitment to integrity, acting honestly and ethically, and complying with the letter and intent of the law are critical to our continued success.
Thank you for your partnership.
Warm regards,

Howard Schultz chairman, president and chief executive officer

Our Starbucks
Mission
To inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time.
Here are the principles of how we live that every day:
Our Coffee
It has always been, and will always be, about quality.
We’re passionate about ethically sourcing the finest
coffee...

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