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Ethnicity Matters

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Alvernia University
Ethnicity Matters: The Experiences of Minority Groups in Public Health Programs

Abstract
This article reviews the views and opinions of African Americans, Caucasians, and Latinos who are low-income as it relates to their opinions and experiences in health care. Emphasis is placed on cultural competency and how satisfied each ethnicity rated their health care experience.

Ethnicity Matters: The Experiences of Minority Groups in Public Health Programs
This article was chosen for many reasons. It holds an important position in regards to continuity of care and satisfaction of resources from three different racial groups. It is an ongoing debate of how each racial …show more content…
The tool was developed by the Cultural Competency Advisory Group (CCAG) located at the University of Maryland. The CCAG is composed of clinicians, administrators and consumers in the Maryland Public Health System (Pardasani & Bandyopadhyay, 2014). The CCAG composed a Likert rating scale with focus on the following areas: “attitudes of consumers, communication styles, treatment approaches, staff composition, bias and knowledge, organizational environments and agency/staff engagement with community” (Pardasani & Bandyopadhyay, 2014, p. 92). Using the preceding areas, a 52 item Likert scale was developed. Each of the 52 questions were given a rating scale between 1 and 7, with 1 being strongly agree and 7 being strongly disagree (Pardasani & Bandyopadhyay, …show more content…
There remains a strong importance that each individual become involved in the treatment process. This can lead to a positive outcome resulting from a team centered approach. It is imperative that the consumer trust the team and feel involved in the treatment process. However, according to this study, the majority of Latino and Black participants rate the cultural competency very low, thus distrusting the team and having difficulties with the treatment plan (Pardasani & Bandyopadhyay,

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