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Etics

In: Philosophy and Psychology

Submitted By nicholeke
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Evaluating communication strategies
Nichole Kenson
HSM/210
April 07, 2016
Deborah
* What strategies or techniques do you believe would be the best approach to take when communicating with each of these clients? * How might you need to adapt your communication approach from one individual to the next?
With a person working in the human services field, there are many different opportunities that they have a chance at. As well as each client that has their own personal needs different from the next person, and so special requirements are needed from people to do so.
As for getting to communicate with clients in an effective way, always sitting down talking to them and getting to know the person is the best start paying close attention to their body movements and what they are saying you must be observant. If a worker was to listen to their client that is the best way to understand them and their situation whatever they are in. When you are a listener, you can also give feedback on what was said during the conversation. Also take into consideration the emotional feels of someone. To be a good listener a person must include: being self-confident, also not to be aggressive with a person. A person has to be able to open up, and when you get them to, and understand their situation and the feelings that apply with, you can then take into consideration of giving positive feedback to a person and help them. A listener helps a person figure out new ideas to go with, plans, dreams, etc.
Communication can be easy to some, but for others it’s a challenge, As a Human Services worker you should be able to listen to one’s story then bring out the good points and help your client build on that help lift there self-esteem to come up with a plan together that will help them out of their situation, Each client will have different circumstances and abilities and strengths , Just as each will have a weakness it is your job to help them see their strengths and help them build on those and do anything you can to turn a weakness into a strength . For example if a mother that had been in abusive relationship came to you and did not know how to go about looking for work to support her family without the abuser, you would consider what she does know and go from there like any skills she may have and forgotten or help her get into schooling to brush up on her skills so she could then get a good paying job and helping with funds and childcare in the meantime would be helping her with her weaknesses and building on her strengths.

Always in human services be observant empathetic and mindful all the while listening and giving feedback are key in the communication process, this will also help you to adapt to each individual situation.

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