Premium Essay

Etisalat

In: Business and Management

Submitted By kapila
Words 20567
Pages 83
IB 2-4

Tasks 1-2

Week 1

Jones: Chapter 2 – Basic Challenges of Organizational Design
Differentiation
-

differentiation = process by which an organization allocates people and resources to organizational tasks and establishes the task and authority relationships that allow the organization to achieve its goals à process of establishing and controlling the division of labor/the degree of specialization o necessary because of increased complexity with growth

Organizational roles
-

-

organizational role = set of task-related behaviors required of a person by his or her position in an organization à identifiable tasks and responsibilities allow for accountability o organization structure is based on interlocking roles authority = power to hold people accountable for their actions and to make decisions concerning the use of organizational resources à results from differentiation into individual organizational roles control = ability to coordinate and motivate people to work in the organization’s interests

Subunits: Functions and Divisions
-

-

function = subunit composed of a group of people, working together, who possess similar skills or use the same kind of knowledge, tools or techniques to perform their jobs à as organizations grow, they differentiate into 5 different kinds of functions: o support functions – facilitate control of relations with environment and stakeholders (purchasing, sales & marketing, public relations, legal affairs) o production functions – manage and improve efficiency of conversion process (production operations, production control, quality control) o maintenance functions – keep operations up (personnel, engineering, janitorial services) o adaptive functions – allow to adjust to changes in environment (R&D, marketing research, longrange planning) o managerial functions – facilitate control and...

Similar Documents

Free Essay

Term Paper

...Strategic Analysis of Etisalat 2011 Paritosh Kashyap Etisalat, the telecom giant from UAE is among the one of the non oil sector based success stories from the Gulf. This given analysis will consist of the basic introduction followed by the overall telecomm market in UAE. Post which the growth and expansion of various businesses of Etisalat over the last decade will be studied which will be followed by some of the major international subsidies of Etisalat. In the concluding part the future strategies of Etisalat will be analyzed. Introduction Emirates Telecommunication Corporation, branded as Etisalat is one of the major telecommunication companies in the world, operating across Middle East, Asia and Africa. It provides mobile and fixed line data and voice services to individuals, enterprises, telecomm companies etc. It also provides a wide range of high tech and complimentary services to telecomm companies including SIM card manufacturing, payment solutions, staff training, peering, voice and data transit, sub marine and land cable services. (Etisalat.ae, 2011) The company was founded in 1976 as a joint venture between International Aeradio limited, a British company and local partners. Later on in 1983, the govt. of UAE had a 60% stake in the company and rest was publicly traded. From 36,000 exchange lines in 1976, it was having around 7, 47,000 lines in 1998. Today Etisalat is considered as one of the biggest success sagas in Middle East and is one of the......

Words: 2323 - Pages: 10

Premium Essay

Management Process of Etisalat Lanka (Pvt) Ltd

...Summary………………………………………………………………...3 3. Introduction…………………………………….……………………..4-5 3.1. Etisalat in Sri Lanka 3.2. Management Functions 4. Objectives………………………………………………………….……6 5. Methodology……………………………………………………………7 6. Analysis……………………………………………………………...8-26 6.1. Planning 6.2. Organizing 6.3. Leading 6.4. Controlling 7. Findings………………………………………………………………..27 8. Recommendation………...…………………………………………….28 9. Conclusion………………………….………………………………….29 10. References…………………………………………………………….30 11. Appendix……………………………………………………………...30 1. Acknowledgement First and foremost we wish to express our heartiest thanks to express our lecturer Mr.S.D.Jayasooriya for prompting us to doing this project, not only suggested but provided full guidance in what way can this aspect covered. We will be failling in our duty if we do not pay our thanks to those who have helped and encourged us in the doing of this project. We are grateful to our course director Mr.Thepul Ginige who was kind enough to help us in various ways. We wish to convey our hearty thanks to the authority and staff of National Institute of Business Management for provide us to good environment and facilities to complete this project. In addition, we would like to thank, Miss.Avera Ranasingha & Mr.M.Farzaam Fazil, Branch Manager and Customer Care Executive of Etisalat Lanka (Pvt) Ltd, Flagship Store, Galle Branch for providing......

Words: 6315 - Pages: 26

Premium Essay

Uae Organization – Etisalat, Employee Motivation and Job Satisfaction

...UAE Organization – Etisalat, Employee Motivation and Job Satisfaction Contents Abstract 3 1.Introductory Background 3 1.1Scope of the Research 4 1.2Research objectives 4 1.3About Etisalat 5 2.Literature Review 5 2.1Understanding the Concept of Motivation 5 2.2Job Performance and Satisfaction 6 2.3Theory of Motivation – Maslow’s Hierarchy of Need 7 3. Research Methodology 8 3.1 Research Philosophy 8 3.2 Research Approach 8 3.3 Method of Data Collection and Analysis 9 3.4.Ethical consideration 9 4. Research Result 9 5. Detail Analysis of Survey 10 6. Research Discussion 16 7. Research Conclusion 17 8.Bibliography 18 Abstract In the current competitive scenario people are trying hard to match their capabilities and aspiration to achieve their personal as well as professional objectives. On the same hand even organizations are seeing tough time to maintain their market performance that determines the success and failure of the organization. The performance of employee in organization is directly correlated to their level of motivation driven through their job structure with respect to the roles and responsibilities assigned to them depending on their caliber resulting to job satisfaction. In order to create commitment as well as motivation level among employees, employer has an important role to play. It is his directions and guidance under which the employee operates in the organization. Appointing the right resource to a job requirement and assigning it a......

Words: 3861 - Pages: 16

Premium Essay

Jknjknjkn

...A brief discussion about 6 organizational characteristics differences: Outcome Orientation: • Etisalat's outcome orientation is low. This is basically because Etisalat does not look for the outcome only (profit), but also for the customers' expectations that will pamper their expectations. And also because Etisalat is newly started in Egypt, therefore it has to exceed customers' expectations and to beat the strong competitors in the same region (Vodafone and Mobinil),which are competing themselves by more offers, discounts and new services to delight their customers.Etisalat also needs more attention from the people in the region to attract people to it, so it makes a lot of advertising and also attractive advertising; to attract customers to Etisalat from all around the areas where its services are able to reach. 3. People Orientation: • People orientation in Etisalat is high. People working in Etisalat, work under one condition which is to achieve the organizational goal (satisfy the customer needs with lowest cost and price possible). Also there are many other factors affecting the people working in Etisalat Company, such as a suitable working environment, which has a big role in making the employees work efficiently and friendly with each other. Also salaries earned by the ope operating staff is a factor of great importance that greatly affects people orientation in the company, because salaries are not suitable, chances of employee's efficiency to decrease is......

Words: 1820 - Pages: 8

Premium Essay

Usiness Strategies Used by a Business Operating Internationally

...Marketing – Identifying Markets: This is a procedure where Etisalat will decide what the genuine requirements of their customers are by finding the market elements that create them. During this practice Etisalat should discover the actual intake influences that usually become the products for sale. Promotion and Advertising: Etisalat applies many various approaches that normally rely on the kind of business, so in this case telecommunications provider. The common manner of advertising means are televisions and radio. The following have been used for such a long time and have proven to work so far, however the modern age is changing rapidly towards internet and direct mailing that is named as digital, Etisalat have starting to shift towards what the today’s generation is more attracted for. Licensing : The main license that can be related is the international business licence that Etisalat had to achieve. In order to fully run their business they need to get this in the foreign country. As stated before each nation has their own regulatory needs that need to be gone through, but the basics are mostly the same in each country that Etisalat has to clear and attain a license for functioning. Co-Production: This is basically spread-manufacturing procedures where various businesses that belong to Etisalat, frequently based in altered nations that supply diverse features of a similar good. Co-production sometimes includes the exchange of new technology, also important......

Words: 1201 - Pages: 5

Premium Essay

Carfoure

...113DAM108 Section: 1 Spring 2013 Data Analysis of Etisalat Company Learners Name & ID: Abdulhakim Sultan Alolama ID# 200004299 Majid Ali Alomair ID# 200004970 Rashid Alyammahy ID# 200005685 Course Instructor: Dr. Purnendu Mandal Date: 30th May 2013 Table of contents Introduction ………………………………………………………………….……………..…………………….. 3 Variables………………………………………………………………………….……………..…………………….. 4 Methodology………………………………………………………………….……………..…………………….. 7 Data and Findings ………………………………………………………….……………..…………………….. 8 Forecasting……………………………………………………………………….……………..……………………16 Conclusion ……………………………………………………………………….……………..……………………17 References ……………………………………………………………………….……………..……………………16 Introduction: Etisalat is the Middle East’s leading telecommunications operator and one of the largest corporations in the Gulf Cooperation Council, with a market value of approximately AED81 and annual revenues of over AED32.9 billion. For nearly 40 years, Etisalat has helped the UAE sustain a position as the region’s main center for business, trade and foreign investment by providing reliable and high quality services. Moreover, it is one of the global telecommunication industry’s innovation pacesetters, powering its home country, the UAE, into the top ten nations list by providing the latest technologies first. Furthermore, Etisalat is a pioneer in next-generation networks for both......

Words: 3423 - Pages: 14

Premium Essay

Finance

...Abdelrahman Ahmed ELMarhoumy Registration no. 14220150 General Information Company Name: Emirates Telecommunications Group (ETISALAT) Company Purpose: Emirates Telecommunications Corp (known as: Etisalat) is a public company, listed on Abu Dhabi Securities Exchange (ADX) since June 2002. Etisalat operates within the Telecommunication Services sector focusing on Integrated Telecommunication Services. It has 29 subsidiaries operating across Southern and Central Asia, North America, Northern Africa, Eastern Africa, Western Africa, Southeast Asia and Middle East. Etisalat is based in Abu Dhabi, UAE and was established in January 1976. Company Establish Date01 January 1976 Emirates Telecommunications Corporation | Consolidated statement of profit or loss for the year ended 31 December 2014 | | 2013 (AED’000) | 2014 (AED’000) | Continuing operations | | | Revenue | 48,766,875 | 38,564,181 | Operating expenses | -31,832,583 | -24,397,205 | Impairment and other losses | -931,963 | -1,374,176 | Share of results of associates and joint ventures | -461,065 | 1,754,341 | Operating profit before federal royalty | 15,541,264 | 14,547,141 | Federal royalty | -5,333,084 | -6,115,016 | Operating profit | 10,208,180 | 8,432,125 | Finance and other income | 2,653,494 | 468,558 | Finance and other costs | -1,736,511 | -437,572 | Profit before tax | 11,125,163 | 8,463,111 | Taxation | -1,153,576 | -648,647 | Profit for the year from continuing......

Words: 1836 - Pages: 8

Premium Essay

Marketing

...used by them. Even though both Etisalat and Dubai Islamic Bank use information system and technology to improve themselves and their business process, they form and build different business strategies, and information system strategies. Moreover, the result of the impact of IT on them is also different. 2) Introduction: These days business companies are investing more and more on information systems and information technology since both the world and the technology have improved and most of the business processes and concentration depends on them. Information system helps the companies in very different perspectives and ways as it improves the company and the way it works and manages the daily business processes making it more efficient. The objective of this paper so to analyze the companies to find out how they invest and use their IT/IS systems. 3) Project Team: 1) Seri Kamal: 19 years old, Palestinian, born in Dubai and lived in Sharjah. Graduated from Al-Maarifa Int. Pvt. School. Majoring in both accounting and finance Have great interest in video games, movies, or TV series which have an incredible, fictional story! Loves math and problem solving, that’s why I chose accounting and finance since they have a mixture of both and requires understanding of the subject. • Worked on the Abstract + Introduction. Searched for the company background of Etisalat and DIB. Completed the surveys from Etisalat. Worked on the company analysis of Etisalat and little on DIB.......

Words: 290 - Pages: 2

Premium Essay

Maaaaaa

...Porter’s Five Forces Analysis •Internal Environment  Value Chain Analysis Products & Services •Voice •Data •Smart Net Customer Profiles & Expectations •Consumer •Business Recommendations Prepared By Ahmed Farouk Mohamed Ahmed Abdel Aty Saadeya Nour Adham Adel Osama Abdel Razek Amr Ibrahim Historical background of the company Etisalat is a leading international telecom company operating in 18 countries around the world. Egypt is one of the countries where operation was launched in May 2007 as the first 3.5G operator. Etisalat’s entry to the Egyptian market ushered in a new era for the telecom industry. Etisalat Misr introduced for the first time to the market a host of 3.5G services, such as video calling, mobile TV, mobile broadband internet and data services. In a bolder step, 3.75G was introduced and assumed absolute market leadership in providing the fastest broadband internet in the market through USB modems and 3G mobile handsets. Etisalat’s entry brought to the market an array of competitive and innovative rate plans that attracted one million subscribers in the first 50 days of operation. Thanks to the entry of Etisalat to the market, mobile users in Egypt now have wider options, higher service quality, more innovative services and better value for money. Mobile Telecommunication Market Players Vodafone Mobinil Telecom Egypt : Initiated...

Words: 1537 - Pages: 7

Premium Essay

Finance

...Unit 10: Financial Accounting and Reporting Name: Farhan Shakeel E-mail: farhanshakeel786@hotmail.com Task 1 (L.O 1.1) Select any two companies given below and describe different users and their need of using the financial statements: 1. Etisalat telecom 2. Emirates airline 3. ADNOC petroleum 4. Shell petroleum 5. Unilever 6. Global learning center 7. Eco-Schools , UAE 8. Dubai Charity Association 9. Dubai Foundation for Women And Children 10.Environment Protection & Development Authority, Ras Al Khaimah Answer: Global Learning Centre Users and their needs: 1. Investors, lenders and shareholders:  To know whether Global Learning Centre is a right institute to invest?  Will Global Learning Centre will be able to pay back the interest or dividend?  To note the goodwill/financial reputation of Global Learning Centre? 2. Customers  Information about the Admission  Information about the course provided  Information about the professors, students and the surroundings.  facilities charges  transportation charges 3. Suppliers/other creditors  Will Global Learning Centre pay on time for their purchases?  To know Past record of payment with other Global Learning Centre suppliers.  Is Global Learning Centre safe to provide cash sales? 4. Competitors(other......

Words: 5140 - Pages: 21

Free Essay

2g Scam and Its Effect

...The 2G spectrum scam in India involved the issue of 1232 licenses by the ruling Congress-led UPA alliance[1] of the 2G spectrum to 85 companies[1] including many new telecom companies with little or no experience in the telecom sector at a price set in the year 2001. The scam involved allegations regarding the under pricing of the 2G spectrum by the Department of Telecommunications which resulted in a heavy loss to the exchequer, and the illegal manipulation of the spectrum allocation process to favour select companies The issue came to light after the auction of airwaves for 3G services which amounted to 677,190 crore (US$151.01 billion) to the exchequer.[2] A report submitted by the Comptroller and Auditor General based on the money collected from 3G licenses estimated that the loss to the exchequer due to under pricing of the 2G spectrum was 176,379 crore (US$39.33 billion).[3] The scam came to public notice when the Supreme Court of India took Subramaniam Swamy's complaints on record [With Case type:Writ Petition (Civil),Case No:10, Year:2011].[4]All the accused have been booked under sections 120(B) (criminal conspiracy), 468 (Forgery for purpose of cheating), 471 (using as genuine a forged document or electronic record), 420 (cheating and dishonestly inducing delivery of property) and 109 (abetment if the act abetted is committed in consequence, and where no express provision is made for its punishment) of the Indian Penal Code.[5] Politicians, Ministers and......

Words: 2542 - Pages: 11

Free Essay

Scam

...in 2008 Unitech had 22 2G licenses. Later in the same year Norway based company Telenor bought majority stake in the telecom company from the Unitech Group. Now it offers services under Uninor brand holding 22 pan India licences. * Operates under brand name Videocon Telecommunications Limited- 21 2G licenses * Loop telecom-21 2G licenses * Shyam Telelink Limited & Shyani Telelink Limited operate together with their combined 21 licenses. During late 2008 Russia based group Sistema bought majority stake in the telecom company and now they operate under brand name MTS India * In 2008, Swan Telecom (15 2g licence) merged itself with Allianz Infratech (P) Ltd. During late 2008 Abu Dhabi's Etisalat bought about 45 percent of the company and renamed it to Etisalat DB Telecom. * Idea Cellular bought Spice Communications Ltd. in 2008 for an amount of 2,700 crore (US$488.7 million). So out of 122 spectrum licenses sold in 2008 Idea Cellular owns 13 licenses. However of the 13 licenses, only 7 of the licenses are in use by the company and the rest are overlapping licenses. * In January 2009, Bahrain Telecommunications signed a deal with S Tel to buy 49% shares in S Tel for $225 million. C Sivasankaran owns the remaining (51%) share. In May 2009, Sahara Group bought 11.7% stake in S Tel. * In late 2008 promoters of Tata Teleservices sold 26% equity stake to a Japanese telecom giant NTT Docomo for about 13,070 crore (US$2.37 billion) or an enterprise value......

Words: 2183 - Pages: 9

Premium Essay

Talent Management

...lies in their talent management strategy. The nature of our industry and the dynamics of the market these days dictate that companies need people who are not just very capable but very adaptable to changing financial times and various geographic environments. Also, robust retention packages and incentives are required to retain talent. Etisalat has been able to attract, retain, and manage executive talent not just based on the compensation package, but also on their ability to create a long-term relationship and opportunities for professional development. They create a snapshot of each individual in their talent pipeline in terms of the three Es: education, experience, and exposure. And then they create the opportunities to make sure that they are well rounded. Etisalat maintains employee loyalty by offering not only competitive compensations and benefits but also by providing them with safe and interactive work environment. Employees in challenging markets with volatile political and economic situation are allowed to enhance their personal and professional skills through different educational courses. The development programs developed by Etisalat...

Words: 405 - Pages: 2

Premium Essay

Mobinil Marketing Project

...focused on current customer demands and neglected long-term rapidly changing demands. Therefore, when the gulf giant entered the market - Etisalat, they swallowed a part of Mobinil’s market share because Mobinil couldn’t adapt to the technological change that Etisalat brought to the market that covered the changing demands of customers. After the 25th Jan. revolution, Mobinil also suffered badly because it was the only national, un backed publicly traded company out of Egypt’s three operators, and because of this, Mobinil suffered exponentially. Last but not least Mobinil’s image trembled and Mobinil suffered tremendous financial losses because of Naguib Sawiris, the figure head of Mobinil who posted a comic making fun of the Muslim Brotherhood. This action was used as a weapon against Sawiris and Mobinil. The Muslim brotherhood lunched a campaign against Sawiris that claimed that Sawiris was attacking Islam and making fun of the Muslim’s core-cultural beliefs and that made Mobinil lose more market ground than ever. So, simply the problem has always been customer relationships and maintaining them. Literature Review The telecommunications market in Egypt is a highly competitive, increasingly saturated, and fast-paced market. The three companies that currently offer cellular communication services are: Mobinil, Vodafone Egypt, and Etisalat. The market is open to international investment and the three current companies are private-owned. Telecom Egypt (TE), Egypt’s 80%......

Words: 6998 - Pages: 28

Premium Essay

Financial Accounting

...Unit 10: Financial Accounting and Reporting Name: Farhan Shakeel E-mail: farhanshakeel786@hotmail.com Task 1 (L.O 1.1) Select any two companies given below and describe different users and their need of using the financial statements: 1. Etisalat telecom 2. Emirates airline 3. ADNOC petroleum 4. Shell petroleum 5. Unilever 6. Global learning center 7. Eco-Schools , UAE 8. Dubai Charity Association 9. Dubai Foundation for Women And Children 10.Environment Protection & Development Authority, Ras Al Khaimah Answer: Global Learning Centre Users and their needs: 1. Investors, lenders and shareholders: to know whether Global Learning Center is a right foundation to contribute?  will Global Learning Center will have the capacity to pay back the premium or profit?  to note the goodwill/budgetary notoriety of Global Learning Centre. 2. Customers Data about the Admission  information about the course gave  information about the teachers, understudies and the surroundings.  facilities charges  transportation 3. Suppliers/other creditors  Will Global Learning Centre pay on time for their purchases?  To know Past record of payment with other Global Learning Centre suppliers.  Is Global Learning Centre safe to provide cash sales? 4. Competitors(other......

Words: 5141 - Pages: 21