...HND in Business Unit 15 - Managing Business Activities to Achieve Results Module Handbook 2013/14 Module Leader: Andy Humphries 01244 656371 Email: a.humphries@west-cheshire.ac.uk CONTENTS | PAGE NO. | 1 | WELCOME AND INTRODUCTION | 3 | 2 | MODULE RATIONALE | 3 | 3 | LEARNING OUTCOMES | 3 | 4 | OUTLINE CONTENT | 3 | 5 | TEACHING AND LEARNING APPROACH | 4 | 6 | ASSESSMENT | 5 | | | | 7 | EQUAL OPPORTUNITIES | 9 | 8 | ACADEMIC SUPPORT | 9 | 9 | EVALUATION | 10 | 10 | SCHEME OF WORK | 10 | 11 | READING/LEARNING RESOURCES | 12 | 1 WELCOME AND INTRODUCTION The overall function and direction of an organisation is determined by the nature of its corporate strategy. Strategy provides the goals, objectives and guidelines for the structure and operations of the organisation. It is by means of structure that the purpose and work of the organisation are carried out. Some structure is necessary to make possible the effective performance of key activities and to support the efforts of staff. Structure provides the framework of an organisation and its pattern of management. The manager needs to understand the importance and effects of organisation strategy and structure. The aim of this unit is to provide learners with the understanding and skills to manage their | activities in the business workplace to improve their effectiveness and efficiency. | This unit focuses on the effective and efficient planning and management...
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...organization could success depends on that how its employees performed. Therefore, performance management is drawing more and more attention. Because performance management is not just the appraisal of performance, it also provides incentives to improve the performance of employees. DHL is the world’s biggest company in the express delivery area. It has its own successful performance system, and became to use the balance scorecard as an important part of the performance system in recent years. DHL China, the subsidiary company of DHL, was established in 1986 in China. It developed its own performance system to fit the specific environment of China, and accepted the balanced scorecard system as well. The performance management system of DHL China is analysed in this assignment, mainly from the above phase: whether the system well achieved the goal of performance management system; evaluate the balanced scorecard model of DHL China; and the perceived strengths and problems of it. Introduction of Performance Management In order to analysis the performance management practice of a company, a clear understanding of the aims and approaches of performance management is necessary. Therefore, it is important to be clear about what is meant by performance management to understand it more fully. Hendry et al. (1997) define performance management as: A systematic approach to improving individual and team performance in order to achieve organisational goals ... the approach you take should...
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...Regent College Higher Education Assignment front sheet Qualification Pearson BTEC Level 5 HND Diploma Business Student name Unit number and title Unit 15: Managing Business Activities To Achieve Results Assessor name Loganathan Ramasamy Date issued Completion date Submitted on 13/10/2014 30/01/2015 30/01/2015 Assignment title Managing Business Activities To Achieve Results Learning Outcome Learning outcome Understand the importance of business processes in delivering outcomes based upon business goals and objectives Be able to develop plans for own area of responsibility to implement operational plans Assessme nt Criteria 1.1 1.2 1.3 LO1 In this assessment you will have the opportunity to present evidence that shows you are able to: Evaluate the interrelationship between the different processes and functions of the organisation. Justify the methodology to be used to map processes to the organisation’s goals and objectives. Evaluate the output of the process and the quality gateways. Task Evidence no. (Page no) 2.1 2.2 LO2 2.3 2.4 Design plans which promote goals and objectives for own area of responsibility. Write objectives, which are specific, measurable, achievable, realistic and time based to align people and other resources in an effective and efficient way. Implement appropriate systems to achieve objectives in the most efficient way, on time, to budget and meeting organisational standards of quality. Carry out work activities meeting the operational...
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...Pearson BTEC Level 5 HND Diploma Business Unit 1: Business Environment Learner name Assessor name Nour Hawarneh Date issued Completion date Submitted on Nov 08, 2015 Jan 18, 2016 Assignment title Your company’s environment LO2 LO3 Assessment Criteria In this assessment you will have the opportunity to present evidence that shows you are able to: 1.1 organisational purposes of businesses Identify the purposes of different types of organisation 1 1.2 Describe the extent to which an organisation meets the objectives of different stakeholders 1 1.3 LO1 Learning outcome Understand the Learning Outcom e Explain the responsibilities of an organisation and strategies employed to meet them 2.1 Explain how economic systems attempt to allocate resources effectively 2 2.2 Assess the impact of fiscal and monetary policy on business organisations and their activities Evaluate the impact of competition policy and other regulatory mechanisms on the activities of a selected organisation 2 Understand the nature of the national environment in which businesses operate Understand the behaviour for oganisations in their market environment 2.3 3.1 LO4 2 Illustrate the way in which market forces shape organisational responses using a range of examples Judge how the business and cultural environments shape the behaviour of a selected organisation 3.3 Be able to assess the significance of the global factors that shape national business activities 1 Explain how market...
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...Regent College Higher Education Assignment front sheet Qualification | Unit number and title | Pearson BTEC Level 5 HND Diploma Business | Unit 15: Managing Business Activities To Achieve Results | Student name | Assessor name | | Mehedi Alam | Date issued | Completion date | Submitted on | 24th February 2014 | 20th June 2014 | | | | Assignment title | Managing business process to improve effectiveness and efficiency | ------------------------------------------------- Learning Outcome | Learning outcome | Assessment Criteria | In this assessment you will have the opportunity to present evidence that shows you are able to: | Task no. | Evidence(Page no) | LO1 | Understand theimportance of businessprocesses in deliveringoutcomes based uponbusiness goals andobjectives | 1.1 | Evaluate the interrelationship between thedifferent processes and functions of theorganisation. | | | | | 1.2 | Justify the methodology to be used to map processes to the organisation’s goals and objectives. | | | | | 1.3 | Evaluate the output of the process and thequality gateways. | | | LO2 | Be able to developplans for own area ofresponsibility toimplement operationalplans | 2.1 | Design plans which promote goals andobjectives for own area of responsibility. | | | | | 2.2 | Write objectives, which are specific,measurable, achievable, realistic and time based to align people and other resources in an effective and efficient way. | | | ...
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...considerations to the recruitment and selection process 1.3 take part in the selection process 1.4 evaluate own contribution to the selection process LO2 Understand the styles and impact of leadership 2.1 explain the skills and attributes needed for leadership 2.2 explain the difference between leadership and management 2.3 compare leadership styles for different situations 2.4 explain ways to motivate staff to achieve objectives LO3 Be able to work effectively in a team 3.1 assess the benefits of team working in an organization 3.2 demonstrate working in a team as a leader and member towards specific goals, dealing with any conflict or difficult situations 3.3 review the effectiveness of the team in achieving the goals LO4 Be able to assess the work and development needs of individuals 4.1 explain the factors involved in planning the monitoring and assessment of work performance 4.2 plan and deliver the assessment of the development needs of individuals 4.3 evaluate the success of the assessment process CONCLUSION Introduction LO1 Be able to use recruitment, selection and retention procedures 1.1 prepare documentation to select and recruit a new member of staff 1.2 assess the impact of legal, regulatory and ethical considerations to the recruitment and selection process 1.3 take part in the selection process 1.4 evaluate own contribution to the selection process LO2 Understand the styles and impact of leadership 2.1 explain the...
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...and intangible elements; perishability; marketing and sales; plant; equipment; supplies and commodities Patterns of demand: patterns eg opening hours, seasonality, time of day/week, sociological influences, healthy eating and drinking patterns, food and fashion trends, accommodation trends, cultural, regional and ethnic influences, pricing and economic factors, elasticity of demand Customer profile: characteristics eg spending power, types of hospitality business, menu/accommodation range, pricing considerations, expectations and requirements, the meal experience Management issues: issues eg integrated planning and resourcing, business and operational plans, staffing, finance, decision-making (gathering information and data, analysing and evaluating data, reaching decisions, forecasting), operating procedures and systems, control systems, technical and procedural standards, service standards, quality systems, team working and team leading, scheduling, training LO2 Understand product development within hospitality environments Stages in product development: stages to include market research, market segmentation, idea evaluation, concept development, product development, advertising objectives eg persuade, create desire, create awareness, sell, increase market share, develop brand loyalty, customer awareness Opportunities and constraints: types eg brand image, nutrition and dietary requirements, disabled access and provision – accommodation facilities, restaurant access; availability...
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...Business and marketing strategy fundamentals Course code Course title Business and marketing strategy fundamentals Type of course Compulsory Level of course Graduate Department in charge Graduate School Year of study 1st Semester Fall Number of credits 10 ECTS; 56 hours of class work, 210 hours of selfstudy; 2 hours of consultations Lecturer Benas Adomavičius & PhD. Neringa Ivanauskienė Date of the course XYZ Prerequisites Undergraduate diploma in social sciences Form of studies Friday/Saturday Language of instruction English/Lithuanian Course description Business and marketing strategy are critical components of business success since strategic issues and possibilities arise in all sectors. Important aspects are not only the company’s positioning in relation to its market, but also the technological development, the supply of labour, political developments in society and other factors relevant for how organizations manage their business. 1 2013 Fall semester To a large extend strategic work is about understanding these factors and reinterpreting them so that they become assets rather than restrictions. Business strategy and marketing management concepts and techniques are studied. The course serves as an opportunity to develop skills for environmental and market analysis, understanding of the major business and marketing strategy issues, formulating business and marketing strategies and tactics. Course aim Students are going to discover knowledge...
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...Unit 2: Business Resources (10 Credits) Assessment Sheet Name: ……………………………………………………………………………… | | | | | |Assessment Criteria |Achieved | | |Describe the recruitment documentation used in a selected organisation | | |Pass 1 | | | | |Describe the main employability, personal and communication skills required when | | |Pass 2 |applying for a specific job role | | | |Describe the main physical and technological resources required in the operation of a | | |Pass 3 |selected organisation | | | |Describe sources of internal and external finance for a selected business | | |Pass 4 | | | | |Interpret the contents of a trading and profit and loss account and balance sheet for...
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...I. Current Situation a. Current Performance i. How did the corporation perform the past year overall in terms of ROI, market share, and profitability? b. Strategic Posture What are the corporation’s current mission, objectives, strategies and policies? i. Are they clearly stated, or are they merely implied from performance? ii. Mission: What business is the corporation in? Why? iii. Objectives: What are the corporate, business, and functional objectives? Are they consistent with each other, with the mission, and with the internal and external environment? iv. Strategies: What strategy or mix of strategies is the corporation following? Are they consistent with each other, with the mission and objectives, and with the internal and external environments? v. Policies: What are the corporation’s policies? Are they consistent with each other, with the mission, objectives, and strategies, and with the internal and external environment? vi. Do the current mission, objectives, strategies, and policies reflect the corporation’s international operations, whether global or multi-domestic? II. Corporate Governance a. Board of Directors i. Who is on the board? Are they internal or external members? ii. Do they own significant of stock? iii. Is the stock privately held or publicly traded? Are there different classes of stock with different voting rights? iv. What do the board members contribute to the corporation in terms of knowledge, skills background, and connections?...
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...Business Environment Student Name Student ID Purpose of Submission Submission Date Introduction 3 1.1 Identify the purposes of different types of organization. 4 1.2 Describe the extent to which an organization meets the objectives of different stakeholders 5 1.3 Explain the responsibilities of an organization and strategies employed to meet them. 6 2.1 Explain how economic systems attempt to allocate resources effectively. 7 2.2 Assess the impact of fiscal and monetary policy on business organizations and their activities 8 2.3 Evaluate the impact of competition policy and other regulatory mechanisms on the activities of a selected organization. 9 3.1 Explain how market structures determine the pricing and output decisions of businesses. 10 3.2 Illustrate the way in which market forces shape organizational responses using a range of examples. 10 3.3 Judge how the business and cultural environments shape the behavior of a selected organization 11 4.1 Discuss the significance of international trade to UK business organizations. 11 4.2 Analyze the impact of global factors on UK business organizations. 12 4.3 Evaluate the impact of policies of the European Union on UK business organizations. 12 Conclusion 13 References: 14 Introduction Every field regarding inquiry goes by using a life cycle; a fresh idea emerges, it develops into a growing body regarding literature along with either will keep for you to grow as well...
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...Understanding the Management Role to Improve Management Performance. Understanding the specific responsibilities of middle managers in enabling an organisation to achieve its goals. AC 1.1 Describe the Goals and Objectives of your organisation. We have both Goals and Objectives at multiple levels throughout the Cromwell Group. From a company point of view the ultimate Objective is to reach the target of “£600m by 2020.” The Goal of the company is “Our goal is to help you reach yours”. The objective is to a degree a SMART objective if you break it down however there are points that do not conform: Specific – Yes £600 Million is a specific value Measurable – The statement is measurable as we are currently at £297 million the difference between the 2 figures can be calculated. Achievable – We could achieve the £600 however not in our current state. We have a lack of space, technology and understanding of the way forward due to some values held by the owner. Realistic – In our current state without a major investment from the business or without an acquisition it is not realistic. Time-bound – With a target date in place yes it is time-bound. In summary without an investment from the company in a number of areas namely Technology we will not be able to move closer to that magical figure of £600 million. We continue to strive to be the best in our area however we are struggling with issues that a number of other logistics companies have overcome many years ago. The...
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...Class 7 Compensating Employees Fairly Three basic principles to make decisions concerning salary * Internal job consistency: compensation must reflect the of a job compared to other jobs wthin the organization, in terms of required qualifications, responsabilities, effort and working conditions * External salary competitiveness: salaries a company offers must be comparable to those offered by its competitors * Employee motivation and mobilization: compensation must be motivating in order to encourage performance and loyalty Manager’s Role: * To understand compensation principles * To possess adequate knowledge of the positions managed * To ensure equity, an important factor in compensation decisions Objectives of compensation * As a major HR tool, compensation aims: * To attract * To motivate * To retain employees Building a compensation Program Legal Context Canadian Charter of Rights and Freedoms Canadian Charter of Rights and Freedoms Pay Equity Act to correct salary differences caused by systemic discrimination Pay Equity Act to correct salary differences caused by systemic discrimination Labour standards act Labour standards act Labour standards act Labour standards act * Canadian Charter of Rights and Freedom Employee A<-> Equal salary for equal or equivalent work <-> employee B * Pay equity Act (for organizations with more...
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...environmental conservation, the rational and sustainable allocation and utilization of natural resources, the optimization of interrelations between society and the environment and the improvement of human welfare for present and future generations. Environmental Impact Assessment Environmental Management Planning Environmental Auditing Socio-Economic Assessment Solid Waste Management Air Quality Monitoring Water Quality Assessment Soil Quality Assessment Water and Wastewater Management Environmental Impact Assessment It's the study undertaken in order to assess the effect on a specified environment of the introduction of any new factor, which may upset the current ecological balance. An Environmental Impact Assessment (EIA) study is a statutory requirement in all projects that might produce considerable adverse effects. EIA does not involve any decisions about the project, nor does it restrict the citizens' subsequent opportunities to influence the project. The purpose of EIA is to increase the citizens' opportunities of participation and obtaining information at an early stage of the project, and to reveal the environmental impact so that it can be considered in the planning stage. The EIA process has to be completed before the commencement of any project. Environmental Management Planning Environment Management Planning includes the identification of mitigation and compensation measures for all the identified significant impacts. It also involves the physical...
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...1. What type of performance measurement approach is used by the company? The partnership approach, which has changed how employees think about their jobs, is described. Digital Equipment Corp. uses a partnership approach to performance appraisals (PA) that includes both self-appraisals and ratings from peers. Typically, the annual appraisal includes input from every member of the employee's team. After receiving the input, a committee reviews it with the individual. The committee is usually made up of the indiviual whose PA is due, a chairperson, who is usually an advocate of the individual's work, a management consultant, and 2 coworkers. For a PA to be successful, the individual must have some control over setting responsibilities and duties....
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