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Evaluating the Consultation and Education Department Research Paper

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Evaluating the Consultation and Education Department Research Paper
Heather Sanchez
University of Phoenix
June 17, 2011

The Greenby Mental Health Center funding has been cut back. The cut back in funding has caused the organization to look at possibly doing away with their consultation and education department. This paper will describe at least one process evaluation measure and at least one outcome evaluation measure that could be suggested for the Consultation and Education Department at Greenby Community Mental Health Center to display the program effectiveness and efficiency. The paper will also explain the scope and purpose of the chosen process evaluation and outcome evaluation measures and how they influence the design. Issues and challenges that may arise from evaluating the Greenby Community Mental Health Center will be covered. Finally, why an evaluation may be helpful to the Consultation and Education Department director’s situation will be explained. “Program evaluation is carefully collecting information about a program or some aspect of a program in order to make necessary decisions about the program. Program evaluation can include any or a variety of at least 35 different types of evaluation, such as for needs assessments, accreditation, cost/benefit analysis, effectiveness, efficiency, formative, summative, goal-based, process, outcomes, etc. The type of evaluation one undertakes to improve ones programs depends on what one wants to learn about the program. (McNamara, n.d.)” For the unique situation faced by the Consultation and Education Department at Greenby Community Mental Health Center, the cost/benefit analysis evaluation measure could be suggested.” A cost benefit analysis finds, quantifies, and adds all the positive factors. These are the benefits. Then it identifies, quantifies, and subtracts all the negatives, the costs. The...

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