...Evaluation of a Business Code of Ethics Christopher L. Jones Phl/323 March 3, 2012 Melanie Klinghoffer About the Company and its Code of Ethics When Howard Schutz took over Starbucks in Seattle in 1987, it was only a six-shop coffee bean seller. When Schutz semi-retired from working as Chief Executive Officer in 2000 is when Starbucks became a global brand redefining the cafe scene and the culture of coffee drinking. After Starbucks, cafes & the Mocchachino will never be the same again. Today, Starbucks has more than 15,756 stores 29% of them international. In every major city around the globe, there is bound to be a Starbucks, the cafe culture becoming as branded as McDonald's became for fast food Americana. Schultz built the Starbucks Empire by recruiting key specialists and talents in the field they represent. Starbucks is a semi-informal organization holding on to the functions of management as key at keeping efficiency. Starbucks was among the first to ensure that diversity as part of the corporate principle be put in place, sampling local population to ensure that for each store, they maintain a representative and an equal opportunity hiring policy for the local populace...
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...Evaluation of a Business Code of Ethics Evaluation of a Business Code of Ethics Business codes of ethics are written guidelines use by an organization to set the standards for employees and management conduct and behavior ("Businessdictionary.com," 2013). Business code of ethics is important to deal with ethical the rules and principles needed for a successful business. Also known as code of conduct a business code of ethics reflect an organization values, ethics, objective, and responsibilities ensuring corporate responsibility, quality assurance, and customer satisfaction creating excellence, accountability, and transparency. In this paper an explanation and description of some general information concerning Starbucks mission, and ethical system uses with examples of their uses. The essay will also identify how the code of ethics affects employees, managers, and board of directors within the organization. An explanation of the organization need to modify the existing code of ethics and the best method to implement these changes will be discussed. Furthermore, a discussion of the possible reactions from employees, managers, and the effects the code may have on the organization will be provided. Starbucks general information general information, mission statement, and code of ethics Starbucks first opened in 1971 in Seattle historic Pike Place Market owned by three partners Jerry Baldwin, Zev Siegel, and Gordon Bowker. During the first decade,...
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...Business Code of Ethics Evaluation PHL/323 June 25, 2012 Marcia Hotchkiss Business Code of Ethics Evaluation Brink’s is a secure logistics company who provides many different services to customers around the world. Brink’s mission is to provide end-to-end secure logistics worldwide driven by outstanding people and information technology (Brink's, 2012, para. 2). This means Brink’s transports, processes, and stores money and valuables for its customers all over the world. The most prominent portion of the company are the trucks seen by the public servicing customers on a daily basis, but many people do not see the variety of services Brink’s provides behind closed doors. In many cases Brink’s is the main, virtual vault, vault for many large banks around the world. They process deposits of cash and coin as well as pack change orders for businesses who are customers of the banks who employ Brink’s services. Brink’s also provides transportation of valuables, such as jewels, around the world with their Global Services or Air Courier services. Brink’s could not provide these services without having a code of ethics that ensures compliance with laws and to reduce internal loss of customer liability. Ethical System and How it is Used Brink’s ethical system is mostly a duty-based system taken from a legal standpoint due to the nature of its business. Most of the ethical standards Brink’s uses are centered on preventing loss and misuse of company and customer property...
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...Evaluation of a business code of ethics Joshua McCoy PHL/323 March 21, 2012 Dr Sharon Thomas Evaluation of a business code of ethics There are many different types of ethics in the world today. The one that I will talk about will be the business code of ethics of Starbucks Coffee Company. In 1971 Starbucks opened its first store in Seattle’s Pike Place Market. In 2010 Starbucks has over 16,858 in both the United States and all over the world. Starbucks mission statement is “Our mission: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time. Here are the principles of how we live that every day: Our Coffee: It has always been, and will always be, about quality. We’re passionate about ethically sourcing the finest coffee beans, roasting them with great care, and improving the lives of people who grow them. We care deeply about all of this; our work is never done. Our Partners: We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. Our Customers: When we are fully engaged, we connect with, laugh with, and uplift the lives of our customers – even if just for a few moments. Sure, it starts with the promise of a perfectly made beverage, but our work goes far beyond that. It’s really about human connection. Our Stores: When our customers...
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...CASE DEVELOPMENT Weaknesses in traditional performance evaluation methods - An Ethical Challenge GROUP 8 11BM60041- Partha Pratim 11BM60048- Sumitpal Singh 11BM60058- Shilpa Taneja 11BM60110- Rana Vishal Singh Weaknesses in traditional performance evaluation methods - An Ethical Challenge Abstract/Situation Description The standard performance appraisal does not adequately address employer concerns in maintaining ethical and legal compliance. Globalization and increasingly stringent antidiscrimination legislation necessitates the need for an effective performance appraisal system. “(Some) 90 percent of performance appraisal processes are inadequate.” – Salary.com survey As demonstrated in the important California Supreme Court case of Guz vs. Bechtel National Inc., a laid off employee with lengthy service may offer in evidence a poor performance evaluation record against an employer in an attempt to prove age bias. Although Guz was unsuccessful with the age bias claim, the court opined that plaintiffs with long service may prevail if there is sufficient evidence that the employer’s proffered reasons for layoffs are pretextual. The implied warning by the court to employers is that pretextual use of performance evaluations may paradoxically become evidence against them to prove illegal retaliation or discriminatory intent. In another case, Robert Shaner was a computer programmer in Synthes. In August of 1992, he was diagnosed with multiple sclerosis (MS). However, he...
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...Evaluation of a Business Code of Ethics Evaluation of a Business In this paper I will discuss Kaiser Permanente Hospital’s Code of Ethics and how it affects employees, managers, and the Board of the Directors. This hospital strives for compliance of professional and ethical standards it is to be followed by everyone working for the organization including contractors and vendors. This means to understand the code of conduct ensuring responsibilities to members, setting high standards to care, truthfulness, professionalism, responsible partnering, accountability and responsiveness, privacy and confidentiality to protect personal information. To help with compliance to these standards Kaiser has come up with the annual Corporate Compliance training program and within this there is the Principles of Responsibility Kaiser’s code of conduct. Kaiser’s healthcare reaches for excellence and sets the standard for healthcare reform in America. Kaiser serves about 8.6 million members at 35 medical centers and 431 medical offices across the country ranging from California to Washington D.C. The mission statement for Kaiser Permanente Hospital is a mission of providing high-quality, affordable healthcare and services and to improving the health of members and the communities Kaiser serves through preventive care classes known as the Thrive campaign which offers several programs promoting health and wellness. All physicians, employees, managers, and leaders have essential roles...
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...Evaluation of a Business Code of Ethics Rey Gonzales PHL/323 July 9, 2014 University of Phoenix Evaluation of a Business Code of Ethics Macintosh other wise known as Apple, a premier leader in computer based technology. But how did this amazing company come to be? Apple’s first product was vastly different then the products being sold today. The Apple I, which lacked only one thing a graphic user interface this was conspired by apples co-founder Steve Wozniak. Co-founder Steve Jobs was able to convince Wozniak that the product could be sold commercially. With both Steve’s on board they unveiled Apple in 1976 at the Home Brew Computer Club. The company spiked with big gains, as to a few years later almost flopped and almost bankrupt. That is when jobs left the company and did not return for quite some time, it was 1997 when he returned to save the struggling company. He came back and implemented the “closed door” policy, conducted flatted organizational structure rather then the traditional layers of management. When Jobs returned to help the company he made room form improvement in all area apple is unique company that took the technology market with force. With the lunch of the apple iPod, the iTunes, Mac computers, and apple TV to name a few, apples vision states “Apple is committed to bringing the best personal computing experience to students, educators, creative professionals and consumers around the world through its innovative hardware, software and Internet...
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...Evaluation of a Business Code of Ethics, The Hershey’s Company PHL/323 Mission Statement Hershey’s Mission Statement noted here, (Social- Responsibility/Marketplace) “Bringing sweet moments of Hershey happiness to the world every day,” Provides the focus of all operations within the Hershey’s Company. Although Hershey’s mission statement provides a simple goal that encompasses acknowledgment of global market share with the sweet moments of happiness provided in every aspect of Hershey’s daily endeavors, a strict code of ethical business conduct forms the underlying fabric that governs all endeavors. Commitments The Hershey’s company understands the scope of responsibilities included with company success as its global influence demands considerable resource utilization. These responsibilities extend past bottom line profit to supporting various charities focused on providing for the needs of children. Hershey’s Code of Ethical conduct contains detailed information as mentioned by, (Code of Ethical Business Conduct, n.d.) “Attempts to address most common legal and ethical issues that we might encounter” To Fellow Employees The foundation of Hershey’s success...
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...Evaluation of Business Code of Ethics This paper is discussing the business code ethics of Famers Insurance Company. Farmers Insurance Company first established a reputation in the Insurance industry in 1928 and was founded by two men that shared commonalities of wanting to provide valuable insurance services at an affordable price to consumers. The mission statement that Farmers cherishes states today, “We will achieve market leadership by driving innovation and operational excellence to provide the best value and experience for every customer we are privileged to serve” (Foremost Insurance, 2012). Currently, Farmers Insurance reigns as an industry leader standing as the country’s third- largest insurer of homeowners and car insurance and offers lots of other different insurance and financial services (Farmers, 2012). Abiding by a code of ethics was of great importance to co-founders Jack Tyler and Thomas Leavey. In the insurance industry, most concerns that policyholders express are, “Will I Be Covered” and “Will I Be Compensated Fairly”. Ideally, Farmers Insurance found dedication in following a set of core values that parent company Zurich established for agents, brokers, investors, and employees to abide by that would allow business operations to flourish and remain stable in even the most uncertain times. Farmers Insurance focuses on several core components that represent ethical democracy; honesty, customer centricity, creating sustainable value, excellence...
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...Evaluation of Business Code of Ethics Diane Gutierrez PHL/323 July 15, 2015 Rob Inglis History Bed Bath & Beyond is the largest superstore in the United States, selling household items with about 1000 stores throughout the U.S., Puerto Rico, and Canada. This powerhouse company began in 1971, in New Jersey as Bed ‘n Bath, and has been able to acquisition approximately five other domestic retailers over the years since, 2002. In 1987, the company changed its name to Bed Bath & Beyond as to reflect its expansion from just bed linens and bath accessories to a much larger superstore. Mission Statement & Code of Ethics Ensuring that Bed Bath & Beyond is the customers “first choice” is the top priority and having previously worked for this company, I can speak from personal experience that Bed Bath & Beyond does an excellent job at living up to this. The Company's strategy is to achieve this objective is through excellent customer service, an extensive breadth and depth of assortment, everyday low prices, and introduction of new merchandising offerings, supported by the continuous development and improvement of the infrastructure. Big organizations, such as Bed Bath & Beyond, operate with some sort of code of ethics or code of conduct in place. What this code of ethics does is depicts a company’s standards and values along with other numerous topics, such as legal requirements that they must operate under. Bed Bath & Beyond operates under the...
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...Evaluation of Business Code of Ethics Derek Matthews University of Phoenix Evaluation of Business Code of Ethics “In poor countries, officials receive explicit bribes; in D.C. they get the sophisticated, implicit, unspoken promise to work for large corporations” --Nassim Nicholas Taleb, The Bed of Procrustes: Philosophical and Practical Aphorisms Code of Ethics and Standards of Practice of the NATIONAL ASSOCIATION OF REALTORS ® Effective January 1, 2012 Duties to Clients and Customers Article 1 When representing a buyer, seller, landlord, tenant, or other client as an agent, REALTORS® pledge themselves to protect and promote the interests of their client. This obligation to the client is primary, but it does not relieve REALTORS® of their obligation to treat all parties honestly. When serving a buyer, seller, landlord, tenant or other party in a non-agency capacity, REALTORS® remain obligated to treat all parties honestly. (Amended 1/01) “Obligation to treat all parties honestly” is part of the language in the second sentence of the first paragraph of Article 1 under Duties to Clients and Customers. The reason I stressed this sentence because honesty was a forgotten responsibility during the bubble burst of nearly 6 years ago. As a licensed real estate agent one must uphold a fiduciary responsibility to ensure ethics are on the forefront of every interaction. Since 2007 as a result of unethical practices scaling from your local sales agent to the...
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... G. I believe I will eat sand because it is the standard meal for my community. • Develop your own workplace example that fits with each system. Present each workplace scenario in a substantial paragraph of approximately 40 words. Although the table field will expand to accommodate your workplace examples, you may list them at the end of the table; make a note in the table to see the attached examples, however, so your facilitator knows to look for scenarios below the table. • Format references consistent with APA guidelines and include them after the table. |Theory/System and Brief Definition |Other Names |Real-World Example |Workplace Example | |Duty-based ethics |Deontology, pluralism, moral |C. I believe...
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...In this report, the ethics statements of AT&T will be analyzed, a determination of which ethical systems are used by the firm, Why AT&T might need to modify their code of ethics, the possible reactions to the code, and the effects of the code of ethics on AT&T. The telephone was invented by Alexander Graham Bell over 130 years ago, since then the transformation of the telephone has revolutionized the way the world communicates. This revolution has led the way to the cellular phone that was actually invented in 1900 by Reginald Fessenden. This led to the invention of the radio. American Telephone and Telegraph company was created in 1885 and grew from there into the AT&T that we know today. AT&T began to make telephone service mobile in 1946 and from there a new industry was born. The mission and vision statement for AT&T is Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry (Farfan, 2013) The ethical system that is used by AT&T is a combination of ends-driven, relativistic, entitlement, and duty-driven. The ethical code is broken down into nine components. The first component deals with honest and ethical conduct, this portion is a part of the duty-based because it asks for a moral obligation from employees to act in a certain manner; both honestly...
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...Evaluation of Business Code of Ethics: Walmart Nina Brown PHL/323: Ethics in Management August 8, 2011 David Rubenstein Evaluation of Business Code of Ethics: Walmart A code of ethics is a set of written guidelines issued by an organization to its employees and management regarding ones conduct and behavior (Business Dictionary, 2011). Principles and standards are important, but they are also crucial in everyday life expectancy as well as his or her work setting. The function of a code of ethics policy is to provide its personnel, administration, board of directors, and others an orientation that abides by a business course of action, principles, and ethical standards. Each business should develop a code of ethics as a standard for his or her industry to abide by daily. It should concentrate on major factors important to the individually industry requirements. The honesty of an industry and its workers is essential to the general success of the organization as a unit. This evaluation focus is on Wal-Mart the number one fortune 500 company in the world. This process will include general information about Walmart including its mission statement, ethical system, and it putting into practice on an employee, management, or board of director level. This paper will also include information on modifying the existing policy, reactions expected from employees and managers, effects of organizational culture and the effect on the organization itself. History In 1962 the...
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...Hotel Management Business Ethics HM 04/28 Module Handbook 2011-2012 Module Leader: Rakesh Katyayani Email: rakesh.katyayani@tajhotels.com rakesh.katyayani @ihma.ac.in HM 04 / 28 Business Ethics Introduction: This module examines the values and value conflicts inherent in the modern practices of the business world, investigates the major philosophical issues that challenge the conduct of ethics as a rational enterprise, exposes students to major traditions in philosophical normative ethics and applies those traditions to specific value conflicts in the business world. A critical thinking component is included in the course. Specific problems relating to topics such as corporate responsibility, employee rights, and the nature of the free enterprise system, environmental concern and ethical business practices. In deciding how to act, managers reveal their inner values, test their commitment to those values, and ultimately shape their characters. In general, Ethics is both an academic “subject” and a thoughtful way of doing things. Theoretical Ethics is that branch of Philosophy concerned with determining what is right (with regard to principles and actions) and what is good (what ends or ideals are worth pursuing and what values are worth holding). Practical Ethics is the art or techne (know-how) of figuring out how to make things better rather than worse with regard to concrete or actual situations. Business Ethics is a type of applied ethics. As such, it is...
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