As an outside consultant; one has the opportunity to see an organization for what it is without any personal feelings towards the company. The consultant provides expert help in different areas such as marketing, finance or management. This consultant has the opportunity to spend time with a car dealership to help the company with its training needs.
CURRENT FOCUS AND GOALS The dealership is moving to a brand new state of the art building and needs to increase its income to meet the high demands that the building brings with it. Overarching goals are to sell more cars and increase service appointments from the average of 25 per day to 50-60 per day. In order to do so, it needs to increase its customer base.
TRAINING NEEDS The first thing that the organization needs to do it hire additional employees to staff the new building as it is more than three times larger than the current building. After these employees are hired for the different areas, (mainly sales, business call center, and service) each individual will need to be trained on how to successfully perform his or her job. Training these individuals on the particular job they hold will give them the tools needed to increase sales, increase service appointments and increase services offered.
EFFECTS ON TRAINING The focus of the company and goals has a large effect on prioritizing the type and amount of training. It is imperative that the training take place immediately on the new hires as well as the current employees. The good thing about this type of industry is that the corporate headquarters offers continuous training. The fact that the training needs to happen in all areas as soon as possible lights a fire so to speak under management. The training is not something this organization can put off.
PRIORITIZING TRAINING NEEDS The first place to start with the training needs to be in the business development center. This department can be crucial to increasing appointments as well as sales by the way the employees handle incoming calls, and make outgoing calls. These employees need to hit the ground running when the new store opens up. Since the other two departments have more than just two or three employees, the organization can send a few at a time to job specific training while the others hold down the fort so to speak. The corporate headquarters will continue the education of the technicians because this team brings along their own education as they have to attend school to be certified while the dealership will handle all current and future training of the sales team.
CONSIDERATION
The overall goals of the company are of vast importance to the training and prioritizing it. The training gives employees the tools that they need in order to succeed at the job they are performing. The dealership has big shoes to fill in order to make it profitable. If the company has employees who are not trained properly for the job he or she is performing, then the employee stands the chance of failing. This will eventually lead to the demise of the dealership.

CONCLUSION
As an outside consultant; one has the opportunity to see an organization for what it is without any personal feelings towards the company. The consultant provides expert advice in different areas such as marketing, finance or management. This consultant outlines the steps the dealership needs to take in order for it to be successful.