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Fact Finding Techniques

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Fact finding techniques.
To study any system an analyst (an analyst is a person who researches problems, plans solutions, recommends software and systems, and coordinates development for an organization) needs to do collect facts and all relevant information. When the facts are expressed in quantitative form is named as data. The success of any project depends upon the accurateness of the available data. Precise information can be collected with help of certain methods or in other words techniques.
Fact-finding techniques?
The above mentioned specific methods to find the information of a system are termed as fact finding techniques. Interviews, Questionnaires, Record Views and Observations are the different types of fact finding techniques used by an analyst. The analyst may use more than one or more technique for investigation.

Questionnaires
Questionnaires are a technique that is used to extract information from a number of people based on the particular field. This method can be accepted and used only by a skilful system analyst. The Questionnaire consists of a number of questions enclosed together in a logical manner. The questions are simple, clear and to the point. Questions can be as one word or complete answer within two or three sentences.
This method is very useful for accomplishing information from people who are concerned with the usage of the system and who are living in different countries. Questionnaire can be sent via mail, or send to people by post. This is the cheapest source of fact finding.

Types of Questions in a questionnaires. I. Open-ended Questions – this is used when they expect more than a yes or no answer from the responded. II. Closed-ended Questions – these types of questionnaires are when they need to know a specific piece of information (years of experience, technical knowledge, etc.). These questions require a

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