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Family Centered Care Essay

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Patient and Family Centered Care

The importance of patient- and family-centered care was included in the Crossing the Quality Chasm: System for the 21st Century (Institute of Medicine, 2001) 1. Family is not limited to genetic ties but also include friends or significant other.The care is focused on the patient but having family around that supports the patient is integral. It is a right of the patient to designate who are the family to be a part of the care he/she receives.
Part of quality improvement of the care delivered is the assessment of the client’s perception of the care experience. A “care experience” can be any aspect of the patient and family’s journey of receiving healthcare whether at an inpatient or outpatient setting. Through shadowing, the care experience of the patient and family can enable the healthcare …show more content…
High risk industries such as automobile and aviation focused on safety and continuous improvement after a catastrophe. The story of the plane that crashed due to communication error. One of the lessons can be learned on that is it can happen to everyone. In the health care system that is complex, doing so for the first try is impossible.
The case of Mrs. Grant who expired because of a medication error. The medications Lidocaine and Heparin having the same package, together with all the other factors resulted in the switching of the medications. This kinds of errors drives the improvement such as labeling the drugs differently, making protocols that can avoid unnecessary death like that like decreasing the workload of nurses of giving medications during shift change.
The small problems we encounter on a daily routine can be weak signal that the system needs to be changed. Workarounds can also be an opportunity to make changes in the current system.
In solving problems in complex system, the organization has to respond to the weak signals that the workers

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