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Fast Track

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Identify change requirements
Submission details Candidate’s name | | Phone no. | | Assessor’s name | | Phone no. | | Assessment site | | Assessment date/s | | Time/s | |
The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for details.
Performance objective
The candidate will demonstrate the skills and knowledge required to identify change requirements for an organisation.
Assessment description
Using the scenario information supplied, the candidate will identify strategic change needs, review existing policy, monitor trends in the external environment that impact on organisation’s objectives, identify operational change objectives, prioritise change requirements and consult experts or specialists to assist in identification of change requirements and opportunities. The candidate will then write a report to management outlining the change requirements.
Procedure
1. Review the scenario information provided (in the Appendix of this task) for Fast Track Couriers. 2. Prepare to write a report on change requirements for Fast Track by following steps 3–10 below. 3. Analyse the organisational objectives provided in the scenario to identify the change requirements for Fast Track Couriers: a. Identify requirements for change b. prepare an explanation of how your identified change needs link to the organisation’s strategic plan goal/s. 4. Review the organisation’s current state to understand how the current policies, practices and operations deliver against the organisation’s strategic goals.
Review the organisation’s performance against objectives with regards to its: a. people b. processes c. technology d. structure. 5. Monitor external

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