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Fedex Study

In: Business and Management

Submitted By Noan
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Pages 2
http://www.youtube.com/watch?v=oBOeWylSMfM
1) List the business processes displayed in the video:
_ The identification of the package that follows a very standardized process. .
_Secondly the way packages are handled on the conveyor belts is also very repetitive.
_Last the shipping process: packages are transferred to airports.
2)Lists the types of information systems listed in the video.
The types of information systems shown in the video are the transaction processing system and office automation systems. Indeed the transaction processing system is highlighted by the billing systems to send invoices to customers automated on the conveyor belt with the scanners. The office automation system allowed to improve greatly the productivity thanks to technology .Knowledge management system seems also efficient since the employees filmed knew very well their jobs and the functioning of the factory and the organization of FedEx.
3)Why is fedEx an entreprise system?
FedEx is an entreprise system. It offers high quality of service, dealing with large volumes of data and is capable of supporting some large organization. The amount of packages handled is indeed significant. The sorting center is a technology platform that enables organizations to integrate and coordinate their business processes. There is no information fragmentation since the succession of business processes is very clear (see question 1).
4)How important is technology to FedEx business processes?
Technology is omnious in the FedEx business processes with the scanners, the conveyor belts, the air control center and so on. They are very important because information technology and organizations influence one another. It also helps to reduce the number of levels in the organisation since most of the activities and processes are automated.
5)How coulf FedEx's shippings even more efficient?
Use of smaller planes that flight more regularly in order to deliver the packages quicker. We should also calculate succession of priorities in the itinary of the FedEx agents so as to make their travel straighter and optimised.

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