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Feedback and Support

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CMC 4100: Coaching and Mentoring in the Clinical Setting Module 5: Feedback and Support in Coaching and Mentoring

Module 5: Feedback and Support in Coaching and Mentoring
An important aspect of coaching and mentoring is the ability to offer effective feedback and support. Again, these are transferrable skills which can be developed to help you facilitate a range of situations. It is also important that you personally receive effective feedback to assist you in your ongoing professional development.

Learning objectives
On completion of this module, students should be able to:     Describe the components of effective feedback; Initiate strategies to obtain feedback on their own performance in the clinical setting; Use effective strategies for giving feedback to others within the coaching/mentoring relationship; Identify an appropriate method for obtaining ongoing support in relation to their own professional development. Overview The overall aim of this unit is to equip students with the skills and understanding necessary to use coaching and mentoring techniques when facilitating professional development in the clinical setting. An integral part of this will be the giving of feedback to learners on aspects of their performance and professional development journey. Additionally, to further develop yourself as a skilled educator, it is important that you utilise skills for obtaining feedback on your own performance. In this unit, we use the term „feedback‟ to describe any

communication which informs an individual about an aspect of their performance or behaviour in relation to their professional development.

Giving feedback impacts on professional development for a number of reasons;    It lets people know how they are progressing It can motivate people to set and achieve goals It can convey recognition and appreciation for their performance which in turn

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