I would like to recommend Felix Garlaza as a candidate for a position with your Organization. I have worked with him closely at Interface as a Field Technician on the Dell Services NYC Public Schools Project. In his position as Field Technician with Interface Computer Communications Mr Garlaza demonstrated excellent skillset of IT knowledge and balanced customer service both with end users and Internal IT departments. Felix Garlaza quickly became an asset and was promoted to Lead Field Technician. In the role Lead Field Technician Felix Garlaza was a trusted liaison between clients and the management, with a balanced approach he quickly tackle daily challenges while maintaining a focus on priorities and efficiency achieving consistent results.