Fighting the System at Wal*Mart

In: Philosophy and Psychology

Submitted By bfdango40
Words 563
Pages 3
Reflection #2: Fighting the System at Wal*Mart and how it backfired, -costing me my Job.

Back in the summer of 2009, I was working the overnight shift at Wal-Mart as an electronics stock associate. My normal duties included, inventory accounting, expediting nightly freight, shelf stocking, and department cleanup. However, for several prior months leading up to July of that year; ever since our Management had changed, my list of nightly chores had expanded, too include coverage of three adjacent departments (Furniture, Domestics, and Toys) which I would randomly be expected to handle, all by myself at times. Needless to say the pressures and stresses of the daily grind in this work environment gradually began to affect my psychological demeanor with respect to my fellow employees, but mostly with third shift managers, which I found to have utterly ridiculous expectations. So much so in fact, that on some occasions I would even go on mental tie raids, where I’d throw boxes of freight angrily at the floor and lash out at helpers who never seemed to give me any help. However, my biggest faux-pox was trying to fight the system. One day I wrote a letter to the Store Manager explaining that the work that was heaped on me was creating an unsafe workplace environment and that my failure to finish my work and be out on time, as well as demonstrate a positive mental attitude towards my job and fellow associates was caused by unreasonable expectations set up by members of overnight management. So here’s my question: was I justified in making my gripes known, or was I foolish for not holding myself more accountable for actions that could possibly get me fired?
Well, as it turns out I would be justified according to Psychological determinism: (the type espoused by behaviorists such as B.F. Skinner), which declares that human beings are wholly physical beings whose…...

Similar Documents

Fighting the System at Wal*Mart

...Reflection #2: Fighting the System at Wal*Mart and how it backfired, -costing me my Job. Back in the summer of 2009, I was working the overnight shift at Wal-Mart as an electronics stock associate. My normal duties included, inventory accounting, expediting nightly freight, shelf stocking, and department cleanup. However, for several prior months leading up to July of that year; ever since our Management had changed, my list of nightly chores had expanded, too include coverage of three adjacent departments (Furniture, Domestics, and Toys) which I would randomly be expected to handle, all by myself at times. Needless to say the pressures and stresses of the daily grind in this work environment gradually began to affect my psychological demeanor with respect to my fellow employees, but mostly with third shift managers, which I found to have utterly ridiculous expectations. So much so in fact, that on some occasions I would even go on mental tie raids, where I’d throw boxes of freight angrily at the floor and lash out at helpers who never seemed to give me any help. However, my biggest faux-pox was trying to fight the system. One day I wrote a letter to the Store Manager explaining that the work that was heaped on me was creating an unsafe workplace environment and that my failure to finish my work and be out on time, as well as demonstrate a positive mental attitude towards my job and fellow associates was caused by unreasonable expectations set up by members of overnight...

Words: 563 - Pages: 3

Wal-Mart

...Dietary Supplements Gwenolyn Nelson SCI/ 241/ Nutrition November 18, 2012 MaryAnn Decarlo When we consider dietary supplements in the United States, they are substance you eat or drink. They can be vitamins, minerals, herb, amino acid or other plants. ( the individual building blocks of proteins are part of these substance ). They can be in the form of pills, capsule, tablets or liquid form. They add to, or supplement the diet, and they should not be considered a substitute for food. Dietary supplement are widely available in the United States, you can find them in health food stores, grocery stores, pharmacies, and on the internet and mail. A lot of people take them for health related reasons. Common dietary supplements include vitamins and minerals ( such as vitamin c or multivitamins ) botanicals, herb and plant product, such as St. John’s worth, an substance that come from natural source, such as omega-3 fatty acids. www.weband.com/food-recipes/tc/dietarysupplements-topic-overview The majority of nutritional needs should be obtained from a well balance diet, but there are many benefits of taking dietary supplements. There are supplements that are purported to promote health and prevent disease of the cardiovascular system, vitamin E is an extremely important antioxidant that is important in maintaining healthy blood vessels, also producing and maintains strong bones is very important for our health, including mobility and blood cell production, therefore...

Words: 797 - Pages: 4

Wal-Mart

...Wal-Mart: The Bane of my Existence Ashford English Composition II ENG122 Quiana McCoy-Taylor September 21, 2013 Abstract The domination of Wal-Mart is a perfect example of one of the consequences the society we live in produces. How a corporation can became a monopoly and become very dangerous to our nation’s economy and overall well-being. While Wal-Mart does provide employment for approximately 1.4 million Americans, it is how they treat the employee, the economy, and the environment that matters. Wal-Mart was started by Samuel Walton in 1962 in Rogersville AR at the age of 42. “Inspired by the early success of his dime store, and driven to bring even greater opportunity and value to his customers” ("Founder of Wal-Mart," p. 1) Sam Walton’s original store name was Wal-Mart Discount City store and located on 719 West Walnut Street Rogers, Arkansas. “Wal-Mart operates more than 10,900 retail units under 69 banners in 27 countries and e-commerce websites in 10 countries.”("Our Business,") The Suppliers Wal-Mart uses a Plus One bargaining system, which requires all suppliers and contractors to reduce their prices of goods, increase quality or increase speed of delivery every year. This bargaining system and the leverage Wal-Mart have in the world economy put the profit margins of the suppliers in jeopardy. It leads to suppliers and contractor to cut corners on labor and safety practices. As the world’s largest corporation and the driving force behind...

Words: 1285 - Pages: 6

Wal-Mart

...Abstract This paper is an analysis. Labor Market Level. Stakeholders According to walmartstores.com, Wal-Mart is committed to engaging all of their shareholders, both internally and externally, to become the most sustainable, responsible company they can. Wal-Mart believes that by listening to, and partnering with their stakeholders, they are truly saving their customers money so they can live better. Wal-Mart’s stakeholder group differs, in an effort to adapt to the changing needs, and issues that continue to evolve in the marketplace. As Wal-Mart pursues their corporate goals, they further strengthen relationships with shareholders in order to be transparent and enhance their relevancy with the customers and communities they serve. Markets Wal-Mart focuses on creating a low price appeal to its customers. The marketing strategy relies on word of mouth communication based on everyday low prices; consequently the focus market will be drawn to the low price guarantee. The low price strategy aligns well with its objective of minimizing operating cost while adding value for customers because of the savings from advertising, and these savings are passed onto the customer by offering products at a lower price than the competitor. Competition Because of Wal-Mart’s low price offering, low cost operations as well as their operational efficiency, Wal-Mart tops the list of retailers worldwide. While some retailers such as Dollar General offering a low price initiative...

Words: 508 - Pages: 3

Wal-Mart

...-Mart 1) Who is the protagonist actor in the case? The protagonist actor in the case, Wal-Mart is, Sam Walton. Samuel Moore "Sam" Walton (March 29, 1918 – April 5, 1992) was an American businessman and entrepreneur born in Kingfisher, Oklahoma, best known for founding the retailers Wal-Mart. Wal-Mart is the largest retail store in the United States, and is larger than any other retail chain in the world. Wal-Mart provides general merchandise: family apparel, health & beauty aids, household needs, electronics, toys, fabrics, crafts, lawn & garden, jewellery and shoes. Also, the company runs a pharmacy department, Tire & Lube Express, and Photo processing center as well. When Sam Walton created Wal-Mart in 1962, he declared that three policy goals would define his business: respect for the individual, service to customers, and striving for excellence. Wal-Mart's corporate management strategy involves selling high quality and brand name products at the lowest price. In order to keep low prices, the company reduces costs by the use of advanced electronic technology and warehousing. It also negotiates deals for merchandise directly from manufacturers, eliminating the middleman. 2) What the problems he/she meet in his/her company? Wal-Mart grew rapidly during the 1980s due to diversification of the company. Wal-Mart's fundamental business principles at that time were to provide "high-quality," brand name merchandise at low-prices and to locate stores...

Words: 1900 - Pages: 8

Wal Mart

... the inventories was ensured.Electronic data interchange (EDI) is a computer-to-computer exchange of business documents. Procurement: Wal-Mart’s process of procurement involves reducing its purchasing costs as far as possible so that it can offer best price to its customers. The company procures goods directly from the manufacturers, bypassing all intermediaries. Logistics: The drivers are tracked regularly through “Private Fleet Driver handbook” Mart uses a logistics technique called “Cross Docking”. Wal-Mart today about 60% inbound freight (closer to 80% for their grocery segment) is managed by suppliers. The important of Wal-Mart's logistics infrastructure was its fast and responsive transportation system. The distribution centres were serviced by more than 3,500 company owned trucks. Operations: Wal-Mart operations are comprised of three business segments * WAL-MART STORES Super- centres Discount Stores Neighbourhood Markets * SAM’S CLUB-SAM’S CLUB * WAL-MART INTERNATIONAL Marketing and sales: Employees wore blue vests to identify themselves. Apparel departments were carpeted in warm colours. A store employee followed customers to their cars to pick up their shopping carts. Customer was welcomed at the door by a “people greeter,” who gave directions and struck up conversations. Services: All Wal-Mart stores maintain uniform prices, except where lower prices are necessary to meet local competition. Sales are primarily on a self...

Words: 961 - Pages: 4

Wal-Mart

... Walton, and continuously reinforce by WalMart’s current management, are closely tied to the company strategy and securing its competitive advantage. Walmart focuses on developing and maintaining cost structure that allows it to offer low pricing to customers. The company inventory management is in the core of its strategy, and the way Walmart manages its inventory significantly reduces costs and increase efficiency. This competitive advantage also enhanced by the company supply chain management. Walmart invests significant resources in technologies that track its inventory and is well known for its “Just in Time” strategy. Keep retail prices low is Walmart’s number one goal and the company is very successful at this. The goal is embedded in anything Walmart does, from technology to corporate culture – all feeds into the ultimate goal of delivering the lowest prices possible. Ecommerce Strategy Wal-Mart Stores Inc. reported today that its online sales grew more than 30% in the first quarter of the year, and said it planned to expand its e-commerce operations in key markets around the world. The figures cover Wal-Mart’s fiscal first quarter, which extended from Jan. 26 to April 26 of this year. “E-commerce will continue to grow in importance for our company,” chief financial officer Charles Holley said today in a presentation to analysts. “During the quarter, e-commerce sales increased by over 30%, and we continue to make strategic investments in the markets that...

Words: 7273 - Pages: 30

Wal Mart

...1) Wal-Mart Company has been able to lead the retail industry, because it focused on specific customers and applied many measures to satisfy them. In fact, Wal-Mart company targets customer who buy merchandise in bulk, and has succeed to locate her stores at a suitable places where consumers could have access easily. One of the innovations of the Wal-Mart-mart company is that she procured goods directly from manufacturers without facing all intermediaries. Therefore the organization has gained enormously in terms of margin thanks to economies of scale. In fact, Wal-Mart has quickly realized that the success would be to seduce the supplier before the customer, that why the company makes effort to understand their cost structure so as to build a long term relationship. Moreover, the Wal-Mart supply chain management succeed because of its distribution strategy, at first, Wal-Mart has a lot of distribution stores located on different cities in the United States, Second, the strong relationships between supplier and client make the company able to stock up every two weeks, third, Wal-Mart distribution centers ensured a steady and consistent flow of products to deal with the request. Furthermore, Wal-Mart has a varied range of product that can satisfy the majority of customers. Another crucial element which the supply chain management of Wal-Mart depends on is her logistic infrastructure, indeed, Wal-Mart distribution centers are serviced by a lot of company-specific vehicles...

Words: 781 - Pages: 4

Wal-Mart

...Wal-Mart Jessica Martin May 28, 2011 MKTG305 AIU Online Abstract Wal-Mart is rated 1 on the Forbes 500 international list. It has stores in 15 different countries. It has always kept its mission statement. The mission statement for Wal-Mart is to save people money so they can live a better life. Japan, Honduras, India, and the United States each have their own way of doing business. They each advertise differently, have different ways of pricing, and contain different products. Wal-Mart Wal-Mart has become an icon. The first Wal-Mart discount store opened in 1962 in Rogers, AR. On October 31, 1969 it was incorporated as Wal-Mart Stores, Inc. (Wal-Mart, n.d.) It was listed on the New York Stock Exchange in 1972. At this time there were 276 stores in 11 states. In 1983 the first Sam’s Club membership warehouse was opened and in 1988 the first supercenter opened. Wal-Mart became an international company in 1991 when it opened a Sam’s Club near Mexico City. (Wal-Mart, n.d.) Most of the Wal-Mart stores are now supercenters. The supercenters have a complete grocery store along with general merchandise. When Sam Walton opened the first Wal-Mart he had a vision. His vision was to help save people money and live better lives. Wal-Mart has more than 9,000 retail stores in 15 countries and has 2 million employees worldwide. Mr. Walton said it best “If we work together, we’ll lower the cost of living for everyone…we’ll give the world an opportunity to...

Words: 1434 - Pages: 6

Wal-Mart

... individual needs. For example, a single mother with children would need additional benefits than a single person without children that is in good health. A senior who is covered by his wife’s benefit plan, but her plan does not cover dental benefits. Another example, a mature adult who is caring for his/her aging parents may need assistance with family care. With Wal-Mart offering a wide variety of benefits can enhance their competitive edge and can attract new employees and retain present personnel who are a value to the organization. Three pros of Wal-Mart benefits are allowing for employees to have more flexibility in choosing plans that can fit his/her needs. Employees can have the options of choosing what prescriptions he/she prefer either generic at $4 dollars, or name brand. Another pro is employees are able to decide and control what he/she is available to afford when deciding what benefits fit their needs. Part-time employees can be included in the benefits plan, allowing him/her coverage. Also,” insurance benefits are not subject to income tax, as wages and salaries are” (Noe, 2009, p. 374). Three cons of Wal-Mart’s benefits program are with so many options for employees to chose can be confusing. When employees are unsure of what benefits are needed, him/her may not decide properly and may go without, or chose the wrong plan. The high deductibles for some may eat up to much of his/her pay if the employee is working part-time or is on a limited......

Words: 1052 - Pages: 5

Wal-Mart

...Wal-Mart is an all American multinational retailer corporation, with many different departments it is impossible not to find exactly what you are looking for. Thanks to their large warehouse stores and many chain stores, it has become the world’s largest public company. Wal-Mart is successful because of their business strategy, which is to offer their shoppers the lowest prices guaranteed. Wal-Mart finds way to save pennies in everything they do. They pay their estimated 1.6 million employees minimum wage, they offer low to none benefits. They also try to save money when it comes to heating and cooling their building. They push its supplies to cut prices, for example they pushed P&G to drop from putting deodorant into boxes. Wal-Mart’s strategy is also to build stores outside of large cities but still close to existing stores. Because stores are so close they save on distribution costs. They also save on advertising by relying on the customer by word-of-mouth. The characteristics of Wal-Mart target customers are low, middle class income families. They focus on women because they are usually the ones that do all the shopping. They look for busy people and need a one-stop store, where they can get everything they need from groceries to clothes and necessities. They target customers who are price conscience and price sensitive. Customers who want the lowest price possible without having to sacrifice quality. The average age of the typical Wal-Mart customer is 25-50. The......

Words: 336 - Pages: 2

Wal-Mart

...| | | | | | This article appears in the Nov. 14, 2003 issue of Executive Intelligence Review. Wal-Mart Is Not a Business, It's an Economic Diseaseby Richard Freeman and Arthur Ticknor(See also ``Wal-Mart Collapses U.S. Cities and Towns,'' Nov. 14, 2003; ``Wal-Mart Eats More Manufacturers, Jobs,'' Nov. 21, 2003; Wal-Mart Family Trust--The Real Beast of Bentonville, Ark., Jan. 23, 2004.)The Wal-Mart department store chain, which employs 1.3 million people at 4,700 stores worldwide, and in 2002 became the largest corporation in the world, is levelling economies of the U.S., industrial nations, and the Third World.Wal-Mart is a driving force behind the decadent Imperial Roman model of the United States. Unable any longer to reproduce its own population's existence through its own physical economy, the United States has, for the past two decades, used an over-valued dollar to suck in physical goods from around the globe for its survival. Wal-Mart is both the public face and working sinews of that policy. It brings in cheap pants from Bangladesh, cheap shirts from China, cheap food from Mexico, etc. Workers who produce these things are paid next to nothing.Not since the days of the British East India Company as the cornerstone of the British imperial system, has one single corporate entity been responsible for so much misery. At the core of its policy, Wal-Mart demands of its suppliers that they sell goods to Wal-Mart at such a low price, that they can only do so by...

Words: 5677 - Pages: 23

Wal-Mart

... onto the customer whilst maintaining the quality of the good, thus increasing the value to the customer. The operations and outbound logistics stages of Wal-Mart’s value chain are heavily intertwined. Because of the size of Wal-Mart retailing, suppliers are at the mercy of the company when it comes to Wal-Mart’s purchasing conditions. As a result, strict requirements such as the need for the Retail Link system and pull production systems must be met by the supplier (Hanson et al., 2011, p.526-527). Along with this, Wal-Mart strongly revolves around the distribution centres supplying its stores to gain a value advantage. The distribution centres, its ordering software and its fleet of trucks are the heartbeat of the company of which stock from suppliers is held before being sent to individual stores. Through its Texlon and Retail Link technology, Wal-Mart is able to monitor stock levels and react within a day to any issue (Hanson et al., 2011, p.526). Each Wal-Mart store is located within a one-day drive from a distribution centre allowing for an order to be placed electronically at midnight and arrive within 24 hours (Hanson et al., 2011, p.527). As stated before, the result of this process increases efficiencies within the organisation which can be passed onto the customer. Marketing and Sales of Wal-Mart is still largely based on the ethos set out by Sam Walton. The company focuses around “saving people money so they can live better” (Hanson et al., 2011, p.508). Wal...

Words: 3943 - Pages: 16

Wal-Mart

...Wal-Mart is the world’s largest retailer. It is bigger than ExxonMobil, General Motors, and General Electric. It does more business in three months than its number two competitor Home Depot does in a year. Just to help you gauge how large Wal-Mart has become it does more business than Target, Sears, Kmart, J.C. Penney, Safeway, and Kroger combined. They provide many jobs within communities because there are 8500 stores in 15 countries under 55 different names. Wal-Mart’s goal is to provide low prices to its customers no matter what the cost, but behind the scenes how is it really to work for Wal-Mart? Wal-Mart has the highest employee turnover rate of industry, over 50% turnover rate the first year. That means approximately 50,000 employee’s turnover per month. Overall Wal-Mart’s business model doesn’t care about the high employee turnover because it’s not a bad thing to them since it lowers their payroll cost and means that fewer employees qualify for benefits. One out of 7 Wal-Mart employees has no health care coverage since associates must wait one year before qualifying for health care coverage. Also a leaked Wal-Mart memo shows that Wal-Mart employees spend 8% of income on health care which is twice the national average. Part of the high employee turnover rate contributes to the fact that most walmart associates earn below the poverty line. The average walmart employee working “full time” at 34 hrs a week and earning $10.11 per hour will earn $17,874.48 per year.......

Words: 295 - Pages: 2

Wal-Mart

... of inventory. Combining Retail Link with its “Modular Category Assortment Planning System (MCAPS)” enabled Wal-Mart to improve its efficiency by setting up store specific modules and customized merchandise at the individual store level, regionally and seasonally. Wal-Mart assisted suppliers in developing their own IT systems which were compatible with Retail Link, which is largely incompatible with other retailers’ systems and drove down the opportunity cost of the suppliers. Wal-Mart leveraged this low opportunity cost and developed the Scan ‘N Pay (SNP) model to both keep costs down and manage cash flows according to actual retail sales. Although these IT systems are vulnerable to imitation to some extent, the massive amount of data and resources remain proprietary and thereby distinctive. The resource based view contends that if a firm is able to acquire and effectively use specific resources while inhibiting competitors’ from using these same resources, the firm will sustain a competitive advantage. Wal-Mart entered the rural markets early and effectively managed to keep its costs low by setting up distribution centers around the U.S to control the flow of merchandise. This hub and spoke system, combined with Wal-Mart’s traffic department and “cross-docking” system, helped to optimize inbound logistics efficiency as evidenced in Wal-Mart’s inventory turn of 7.6, exceeding that of both Target and K-Mart (Exhibit B). Additionally, Wal-Mart improved its procurement...

Words: 1398 - Pages: 6